The view and location were exceptional. The staff were very attentive and friendly.

The food, we had purchased half board and the dinner was not up to our standards. Breakfast was okay.

The location is simply magnificent. The castle itself is set in beautiful grounds with breathtaking views of the estuary. A highlight was the charming coastal path that leads you to the village in just 15 minutes. We stayed in a standard double room in the Rock House, which was a wonderfully quiet and comfortable haven. Great breakfast buffet.

A helpful tip for future guests: we hadn't realized when booking that our room was in a cottage on the grounds, not in the main castle. We didn't look closely enough at all the photos. Our room was lovely and very comfortable, but if you're dreaming of a room inside the castle itself, make sure to double-check the accommodation details before you book. While our dinner in the restaurant was enjoyable, it didn't feel as special as the rest of our stay. We felt it was good, but not a "must-do." If we were to return, we'd likely explore the local restaurants for our evening meal.

This is a beautiful hotel overlooking the sea, very close to train station and lovely seaside promenade and short walk to town. The building is historic with original features. It is very dog friendly which may be a good or bad thing depending on your preferences (eg dogs at mealtimes etc). The spa is wonderful, I had a massage and used the spa facilities “thermal journey” which were both excellent. They were accommodating of allergies at breakfast and dinner and had gluten free options including cereal, bread, beer. We stayed in one of the “chalets” which was like having our own little holiday home and was very convenient as it had a small kitchen, nice sitting room/dining room and even a courtyard with a private hot tub!

The hotel and grands are very well looked after. The main building is absolutely stunning. Staff was very friendly and professional at the same time. Food was of good quality and breakfast had more than enough options to choose from. Room had all the essentials that we needed and beautiful view looking over grands and sea in distance. We actually liked this hotel so much that we decided to extend our stay by another 2 nights and will definitely stay again in the future.

Right from arrival it was fabulous. The young lady on reception on the 7th and 8th May was extremely friendly, professional, chatty and knowledgeable. The room was good. Personally I would like a larger bed but we slept well which is all that matters. It was clean and had everything you needed. We looked at the evening menu and decided it wasn't for us. But then we saw the bar menu and there were some interesting choices. The food I ordered was extremely tasty and I am.a very fussy chef in our own guest house. I was impressed. The only thing I did not like was the 10% automatic service charge. I never like them. Is it for carrying a plate from the kitchen to the dining room? I would have given a larger tip than 10% were it not for this. Anyway, lots of parking, lovely hotel, excellent staff, decent enough breakfast. I would definitely go back.

From the moment we arrived to the moment we left every member of staff we engaged with was exceptionally pleasant, polite and professional. It was an absolute joy to stay at the hotel and we added an additional night to our stay because of this. The breakfast and evening meal were very, very good and very reasonably priced. The room in which we stayed was faultless and the view of Morecambe bay were incredible both from the dining areas and the outside terraces. My wife and I are now in our sixties and our stay was some of the best money we have ever spent.

Only thing we thought was that a bottle of wine was a bit pricey. Having said that I'm now an old man and only get to my local club for a snooker Sunday afternoon so am probably way out of touch with current prices.

The location is stunning, the building is beautiful. The meals were excellent.

The shower in our room was very poor and leaked over the side of the bath. The loo kept blocking. The spa changing room is too small to host all users when changing. The bar, reception and library areas were chilly at times and not comfortable to sit in. We had booked a package that included 2 days with breakfast and dinner, but we didn’t dine in the restaurant the second evening owing to confusion over our booking and staff advising we had a 10% discount on the meal (thus implying dinner was NOT) included. So we missed out dining on the second evening of our stay.

There was nothing to dislike, the hotel staff were very accommodating and even upgraded my room because I was celebrating my 60th Birthday. The room and meals, furnishings, facilities, views, and comfort was second to none in my opinion. There is a definitive sense of the personal touch, making you feel relaxed as if at home. It's an experience I will never forget and hope to return back again many times. The history of the building, with the attention to detail, cleanliness, and beautiful gardens, a joy for the senses by the skill of an expert gardener. From the first day I arrived stepping up to the massive oak door I could tell I'd arrived at something special, and it was, very special, memorable without question for all the right reasons. And opening the door to my room I was met with a beautiful fragrance of roses. Truly divine! Good for the body, mind and soul here. And I'd not even tried the spa! I could easily charge my car here too, or go to the gym or have a swim! Why isn't this a 4* I ask myself?

I loved the beautiful building itself All the facilities were good The staff were all very helpful

I was offered a room at the back of the hotel at first over the kitchen vents and with a view of the boiler house Since this was a treat visit for myself I requested another room and was given one which I was very pleased with which had a view I was also given a voucher for discount at dinner I would also suggest a mirror across the road to assist with emerging from the hotel as it is on a blind bend Other than that it was an excellent 3 night break and I would recommend staying here

The staff were extremely friendly and accommodating. The room was massive and very comfortable. The hotel itself is very grand and has a classic feel. Their breakfast was extremely tasty and flavourful. Would stay here again and recommend to others to go if you're looking for a tucked away romantic escape. Even though the hotel is in a popular location you do feel as if you're somewhere remote and private. Like a personal haven.

We had a look at the spa and I do believe there should be a pool added. There is only a sauna and three small jacuzzis. That's my only recommendation.