Staff members were very friendly especially Richard who seemed to be the staff .The location was good close to Berwick and other Scottish Border Locations.

The room was on the 3rd floor and very much the dog room .For a supposed 4 star hotel the bedroom and bathroom were very basic .The hotel was empty apart from us and we were disappointed not to be offered an upgrade.Although we do appreciate only certain rooms were available with a dog . We were also hoping to have an evening meal as it was our Anniversary but on arrival we were advised that the restaurant was closed.

This is a lovely traditional country house hotel. I received a very warm welcome when I arrived and very attentive service throughout my stay. My room was exceptionally comfortable and inviting. Breakfast was very prettily presented and the evening meal was delicious. The garden and grounds are perfect for a short stroll or a quiet, contemplative seat with breathtaking views over the Cheviots.

There is nothing to dislike.

Breakfast excellent. Richard was an excellent host with right balance of friendliness and efficiency. Communal areas very comfortable and relaxing with tasteful furnishings and very clean.

Room 3 was a little cramped and the furnishings a bit tired. The rattan chair was damaged . Having said that it was the cheapest room available, but a freshen up would not be too expensive and make a significant first impression impact, I believe.

The only staff member we met - who acted as receptionist, porter and waiter - was excellent. The breakfast was also freshly prepared and excellent.

When we returned from our friends’ house between 9.30 and 10 pm we found all the downstairs reception rooms in darkness. Wanting a nightcap, we eventually found someone who served us 2 Armagnacs.

Food was excellent throughout, especially dinner, and they coped well with my gluten free requirement. Reception was friendly, staff always helpful and eager to please. The building was old, but sensitively updated and finished to a high standard with modern bathroom and bedroom facilities. Bed very comfortable. And do have a look at the sheepskin rugs provided to keep you warm while you sit outside!

If you are in to trendy modern this is not the place for you - but we liked the traditional country house ambience.

Richard and staff are was amazing, breakfast delicious and place v comfortable. Noise of fire doors a little disturbing but that may have been thoughtless guests. Would only change toast to not packaged but that’s being picky as the place is so warm and deserves lots of visitors.

Very little

Let them know ahead of time that I was vegan and they were absolutely marvellous at accommodating me. Huge breakfast selection, vegan butter and milk already on the table. Excellent food and the staff were great. Everyone was so friendly and helpful. The room was spacious and clean. I asked for recommendations on where to go on the day I checked out and got a hearty rec for St Abbs, which was just the kind of place I was looking for: nice walk, lovely scenery, pretty village. Cannot fault my stay, I loved it.

The only issue was that I arrived very late after a long work day and wanted a bath. There wasn't a lot of hot water left, but it was around 10pm by this point. I'm sure if I'd asked they would have put the water heater on, but I just had a short bath and made the most of it.

Wonderful peaceful atmosphere, huge bedroom and comfortable lounges. The food at dinner was delicious and beautifully presented. The period features in the house were impressive.

Lovely setting in a building you could tell was full of history and heritage. Great views, shame the weather wasn't better to enjoy the grounds. Nice room with a good comfy warm bed

Nothing

Wonderful breakfast and excellent food for dinner. The staff were very friendly and always helpful.