Everything exceeded my expectations from all the staff including 'Jack Rabbit' who served the Evening Meal but she was not the only member of staff who was very helpful when I arrived without my shaving kit. The food both at Dinner and Breakfast was very nice and the surroundings are deserving of another visit. I discussed taking my disabled Wife there with a Grandson helping with the driving and the staff stated they would do their best to meet her requirements which I'm sure they would.

A pity the bus service finishes so early in the evening always a worry if one is arriving by train at Berwick, that the last bus will have departed and an expensive taxi ride incurred. Not the fault of Masons Arms of course, but the journeys I travelled on from and to Berwick were well used.

Everything. Great location, friendly and very helpful staff. Fantastic place to stay food excellent with lots to choose from and great value for money. Spacious dining area plenty of tables featuring the stone wall which has a medium heart shaped stone and a couple of smaller ones if you look for them. Twin room with en suite very modern exceptionally clean and bright also featuring the traditional stone wall. Stayed 2 nights tasty breakfast included. Evening meal gammon and egg was very nice. Sunday lunch delicious with a massive yorkshire pudding.

No negatives

The hotel is perfectly located for travellers who want to explore the area. It is only 30 mins drive from Holy Island and Bamburgh Castle. A stunning and very atmospheric ruins of Norham castle are just 10 mins walk from the hotel . The hotel itself is clean, cosy, it has its oen pub with a lively atmosphere. The food was OK, not great, but it was alight. Our room was very clean, and the beds were comfortable. The area was quiet so we had a great sleep! I would definitely recommend the hotel and I would stay there again myself.

Exceptional place to stay, with wonderful staff, and great rooms. Make sure you set your alarm or you will miss breakfast, as the beds are so warm and comfortable. Stayed RM 7 TWIN. Everything you need in room and a spacious bathroom with quality finishings. As a larger person the shower was very accommodating, with excellent pressure for an electric shower. Porcelain shower tray , not your usual plastic, important to me as with arthritis I often slip. Wifi never faltered throughout my stay . Breakfast is delicious an more than ample. The staff go above and beyond and very welcoming. I overslept one morning and received a courtesy knock on my door at 9am, Prior to breakfast finishing , to enquire whether I wanted anything. So nice. I would rather not be leaving this review as I wanted to keep this place too myself. But that would be unfair on the hardworking staff at the Masons

I had too leave and come home

Amazing cooked to order full English Breakfast with fruit/cereals/juice buffet and toast. Nothing was too much trouble and all the staff were excellent, polite, attentive and happy to chat. A happy buzz in the bar full of locals with a good selection of evening meals except for Thursdays when the Fish and Chip Van is in the village. You buy your fish and chips (big and cooked in dripping), take them back to the pub where you are provided with knife, fork and napkin to enjoy them with many of the locals. A truly welcoming "Pub with Rooms" in a proper English village with a Butcher, Baker and Gunsmith! Fishing in the Tweed is a main attraction. We used the local bus service to visit Berwick on Tweed for both days we stayed. The Lowery Trail in Berwick was a particular delight.

The only thing we did not like was having to leave - we were fortunate to get an extra night when someone cancelled last minute!!

The Mason's Arms is a lovely little village hotel/pub accommodation with great hosts/staff, very friendly, good humoured and helpful. I had a twin room which was clean and cosy and equipped with a kettle and hospitality tray with tea, coffee, biscuits etc. There was a good sized shower in the en suite which was very welcomed as I arrived by motorcycle and was very cold - the shower was excellent! The kitchens were closed on the night we stayed (mentioned on booking.com) but all was not lost as a mobile fish and chip wagon pays a visit the same day of the week, with a varied choice of fish/chips/chicken/haggis/sausage etc. Very tasty! The 'full English' the following day ticked all boxes. I've nothing bad to say about this property and would recommend it as a perfect base to explore the local castles and countryside.

Surprisingly comfortable bed (for a single bed particularly), confirmable and clean room with a decent shower. Friendly staff who appeared to be very accommodating, and good breakfast

Sadly the night I visited (Thursday) is the chef's night off so your catering choice is the fish and chip van which calls by the village; for other visitors: Tuesday is pub quiz, and Thursday is bingo. One minor irk was the lack of accessible plug sockets - both in the room and the main bar, and no 'work surface' such as a desk/bureau/dressing table in the room.

We had a family gathering to go to the horse racing at Kelso. We stayed at the Masons Arms for 2 nights and had an excellent time. We had dinner the first night and had most things off the menu, all of which were great. The rooms have obviously recently been refurbished and are clean and comfortable with lovely bathrooms. Breakfast was excellent. James was the perfect host and catered for all our choices, with freshly cooked breakfasts. The snug was great for us to relax after the races for a game of cards and a few drinks. Linda organised us a few sandwiches as we were not wanting dinner. A whisky by the fire in bar finished the evening. Can't recommend the Mason's Arms more highly for their friendly staff, delicious food and lovely rooms. Will definitely come again next time we're at the races. Thanks for being such lovely hosts Linda and James.

Everything was perfect!

Interesting room layout, comfortable and spotlessly clean. Friendly, local pub bar with cheerful staff and happy atmosphere, even on election day! 😀

Not really any negatives except that the night we stayed, there was no dining-room service and we were unfortunately unable to entertain guests for dinner. However, this is a regular feature of which we were aware of, when we booked and the visiting "Chippie van" was more than adequate! Bathroom was small, but it is a pub not a luxury hotel!

The owners & staff at the Mason's Arms made us feel very welcome and were very kind & helpful. The breakfast selection was excellent; a freshly cooked full English was available along with a continental choice, including cereals, yoghurts, fresh toast, jams and fruit juice. Our room was clean and most comfortable, and had the usual tea & coffee making facilities. There was a separate entrance for the accommodation, which was much appreciated. We also thoroughly enjoyed the on-site restaurant. Nothing was 'frozen then re-heated' here. It was all freshly cooked to order and absolutely lovely. Norham is a lovely village and is perfectly situated for exploring north Northumberland & the Scottish Borders, beautiful parts of the UK. I believe tge Mason's is also very popular with the angling community due to its close proximity to the River Tweed. We had a lovely stay at the Mason's and will definitely be back. Thank you to all the staff.

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