I honestly don’t even know where to begin because everything was just perfectly perfect! 😍 The hotel is super clean, cozy, and beautifully maintained. But the absolute best part? The staff — especially the young guys at the reception! They were beyond friendly, always smiling, and ready to help with anything we needed, literally anything. Their kindness and positive vibes made our entire stay extra special. We genuinely had such a fun and relaxing time, and it wouldn’t have been the same without them. Thank you to the sweetest team at Serenada! You guys made our trip unforgettable. 💖 Can’t wait to come back again!

Honestly… there was nothing I didn’t like. Everything was perfect from start to finish! From the cleanliness, to the atmosphere, to the incredibly sweet and helpful staff — it was all amazing. I wouldn’t change a thing!

Room was spacious and clean. Staff were incredibly nice and attentive. Breakfast was tasty and varied enough. The rooftop pool was perfect despite being busy at certain times of the day. It was lovely that they provided clean beach towels every day. Lots of shops and restaurants nearby and walkable to the hustle of Sarande promenade if you enjoy walking (took us around 45 mins at a leisurely pace). We really enjoyed our stay!

Nothing! Only two things to point out: the shower could benefit with a little shelf to put toiletries to help people with little mobility. And it would be great if they could liaise with the beaches nearby and give hotel guests access to them without having to pay the large fees to get lounges/umbrellas; it would make them a perfect hotel!

The hotel was new and exceptionally clean. The staff were incredibly polite and helpful, making the stay very pleasant. A special mention goes to the rooftop pool and sunbathing area – the perfect spot to relax and enjoy the view.

None

Location was good as just outside sarande but close to ksmil and the property was comfortable with a great breakfast!

Nothing was great!

-we stayed in the glow suite and it was fantastic, we would really recommend -you have beautiful views over the ocean and Corfu -staff was friendly and helpful

-you do feel that you pay too much for what you get: the breakfast is fine but nothing exceptional, the bed linen and pillows are so-so, no water offered. These are small details but for the price you pay, they should be improved

It was amazing! The location is nice as the area is pretty newly built and we walked almost every single night to different restaurants. Loved the design, the fact that it is safe and slept well for all 7 days. Staff were excellent! We had drinks every single night at the bar before leaving to our dinner and after coming back:DThe only thing was a bit unexpected that we booked a Superior Suite with Balcony and Sea View and if you are on the 1st or 2nd floor, you only see a huge tree. We don’t usually spend too much time in our rooms while on holiday, but if you do, definitely mention higher floors before your stay. Once the guests lefts above us, they changed our rooms and the staff was really nice anyway:))) Also it is worth to try their private beach area. Sea is really refreshing and relaxing and the seats with umbrellas are with an amazing view. Their waffle and ice cream shop is a must too! We had a delicious banana&Nutella waffle each. Filling&TASTYYY! :))

The treatment of the staff was wonderful. They were very friendly and always trying to help

The bed moves easily because it is not fixed to the wall. The TV is so far away that it is difficult to see the picture clearly. There is no spa , no gym.

The rooms were very clean (a very high standard is applied throughout the hotel), and the staff are very friendly and helpful. The location is superb - lots of food places, bars and right by the beach (and it’s not noisy). The hotel has a beautiful pool on the 6th floor.

WiFi connectivity, lack of availability of iron and wish there was a restaurant on site for night where you want to stay in and get room service. However, there are loads of restaurants around to be fair.

Very modern clean hotel. Friendly staff. We had a ‘sea view’ suite which was very spacious, comfortable bed and good shower. Hotel is about 40 minutes walk to the main promenade in Seranda but not a bad walk and much nicer / quieter out of the centre. There is also a bus or taxi as alternative options. There are nice eating options closer too. Nice private beach with clean sea, great for swimming and a lovely roof top pool area with great views. Bar was not open on roof top but you could purchase from the ground floor and staff did come up regularly to take orders. Good breakfast with a variety of choice. We had a lovely stay and would highly recommend.

Prepare yourself for disappointment if you have booked a ‘sea view’ suite, this is not as advertised and you will have a ‘tree view’, we understand that you can’t stop trees from growing but the lack of sea view should be noted on booking to avoid upset on check in and manage customer expectations. WIFI worked well in the bedroom area but did not work at all in the lounge / balcony area.

Beautiful hotel, spotlessly clean. Rooms are bright and spacious. 2 minute walk to the beach and a lovely rooftop pool. Breakfast was fabulous and the staff were so friendly and helpful. It is up a hill from the main part of Sarande so it’s a bit quieter which we liked and there are still plenty of restaurants and cafes. If you don’t mind a walk it’s about 1.5 miles into the main part of Sarande.

Some parasols at the rooftop pool would be good as it gets very hot and it would be good to have the choice of some shade but it’s a beautiful pool with fabulous views.