For the first time the actual room was better than the picture. Very spacious, comfortable and clean, with a great view of Gunung Lambak. Probably have been renovated recently. Good job!

Just some minor things, like the security door lock needed repair, perhaps the TV could use some more watchable channels. And the lift which door only opens for 5 seconds, quite troublesome. Not sure if can do something about it or not, being an antique item of the hotel.

the view, environment and location of the hotel itself is pleasant and nice. The staff at the frontdesk on the day was very attentive to questions, speak kindly thus making the check in proceess easy. room was ok, reasonable with the price. parking space at the hotel also was spacious.

there's only 1 plug am in the room. only 2 pillow provided (for standard queen room) maybe can request the reception desk, im not sure but overall a good stay at the hotel.

I liked everything from check-in, room facilities, cleanliness and check-out process. Staffs was very polite and kept updating me on my early check-in request, much appreciated! (Extra RM50 charge for early check-in upon availability). Free parking provided. Good water supply and pressure at the bathroom.

1. The lift was creepy and old. 2. Noise of people from outside of the room was super loud and it effects the peace of fellow stayers. The hotel authorities could have advise them to control making loud noises at the walkway(no issue if it's in their room) while having fun so that everyone can stay in peace.

room is so huge i can roll on floor forever and never reach the end.

Friendly, courteous & helpful counter staff Spacious room for Deluxe Twin Easy parking for car Not too far from city center

Superior Twin room on 4th floor has noisy air conditioner sound disturbing our sleep Smaller room areas Bathroom less equipped

Courteous staff, clean , comfy & well equipped room.

My sisters first time checking in with me were worried about the lift especially going up to the 4th floor.

The interior looks so antique but stylish at the same time. The lift looks a bit scary but still ok. Room is big enough for 2 adults, 3 kids Not many choice for breakfast but it’s good & delicious

It wasn’t as clean as I hope but still ok There’s a lot of ants in the bathroom There’s no lock to the bathroom/toilet

Clean and friendly/helpful staff. Rooms nicely renovated, comfortable. Even though location is not in town center but it's few minutes drive to our destination, ample parking space, nice environment. Room facing the 'big' mountain, nice view. Simple breakfast. We will come back again.

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the room is spacious. very comfy with big window overlooking the garden. food is okay since they changed it from breakfast to sahur. staf is very friendly and polite.

the first room they gave me is filled with ciggarette smell. so they changed the room. the toilet was a little smelly so i needed to change the room.

Always a fan of this hotel when I'm in Kluang. Unfortunately this time stayed during the sudden flood period so it has been dam, cold and raining throughout my stay. The hotel was attentive enough to inform me through their Whatsapp channel (which I appreciate very much 😬) that their hot water supply is not available due to the thunderstorm.