Location was really nice and well connected. Next to the tram station. Was clean,spacious, well furnished and equipped. The cot for baby was really nice. Everything was very well organised.

Everything was great, these are tiny areas of improvement: 1. Peak summer temperature reaches 30 degrees. They very nice to provide a fan which helped ventilation but an Air Conditioner would have made the stay more comfortable though it may be needed for only 1/2 months of the year. 2. The sofa bed was a bit uncomfortable to sleep in (the foam was good but around the neck area, people with cervical issue could face difficulty in sleeping). But still good for 8/10 people. 3. Hard copy of manuals of microwave and dishwasher could be kept for tourists not very tech savvy or not used to these equipment. 4. Response time from the management could be bit faster (it was great before we arrived but a little slow during our stay).

There is everything you need to feel like at home. They clean your room and change bed linen/towels once in 7 days. Wi fi is good, location is perfect, there are two cafes just near where you can buy water/breakfast. There is a warm floor in the bathroom that was lovely because it was a little bit chilly in the room in the evening. The staff was nice and answered my questions quite fast. Just make a check in earlier before your arrival, when you get a letter inviting you to do this. this hotel has just a computer for a registration, no people, but just follow the info on a screen everything is very easy.

I didn't like the noisy road but I knew about it so you really can't do anything as there is a tram staton just near that is super comfortable from one side but yes, you have to put up with some noise. And I wish I had a paper on the wall with all the info about accommodation - such as wifi code (I found it later on a table in the kitchen), info about where to throw bin bags (together with a code to open garbage bins), because when you stay for more then 1-2 weeks sometimes you need to do this, info about cleaning, I think in this case the hotel staff would have less questions from the guests. And take your sleepers with you.

Very Good location for trains, buses and trams. 10 to 15 minutes on public transport to the city centre. Very spacious 1 bedroom apartment with a well equipped kitchen. Very clean and lots of storage. The apartment appears quite new. There is a small lift available. There are 2 Coops on either side for grocery shopping. Checking in was online via a computer terminal on the ground floor. This was easy and straightforward. We had a great stay here and would recommend this place. They had some salt, pepper, coffee pods, tea, dishwasher tablets, towels, so very handy for when you reach there.

No toaster.

A truly fantastic stay at this accommodation! The self check-in process was incredibly simple and convenient, making arrival stress-free. The team in charge of communication was incredibly helpful and responsive, promptly addressing all the questions, such as later check-in time. The flat was spotless and impeccably clean. The kitchen was well-equipped, which was a big plus. The view from the property was amazing, overseeing the neighborhood and with an amazing scene of the mountains. Additionally, the location was perfect - close to shops and absolutely all transport links. I would highly recommend this place and would definitely stay here again. P.S. Additional piece of advice for everyone visiting Zurich in a tourist capacity - examine the option of a Zurich pass for easy public transport options and some free sightseeing opportunities.

The apartment was wonderful! It was clean, very well equipped and quiet. The location was excellent- tram/bus was less than a minute away (either to go to the city center or the main train station), and the apartment was very quiet. It was large enough to accommodate a family of 4 (2 small kids) and the check in process was very smooth/hassle free. It was unexpectedly raining a lot in Zurich during our stay and they made umbrellas available for us to use.

Loved everything.

Clean Spacious, location - the space was exceptionally clean we thought, the location was quite good only about three / four tram stops from the opera house, and then maybe another three stops to central station. We did bother the staff a little bit with silly questions and they were very good at answering picked up the telephone quickly and were helpful.

I’m thinking hard about something to criticize, the only thing I can think of is please add a spaghetti fork to the kitchen supplies and maybe a little more generosity with sugar, salt and pepper. That is all I can think of…

Appartment for four people on the 4floor. Very confortable and clean, all necessery and new equipment .The place is spaceous, and modern, completely meet our expectations. Good location, very close (less than 100 metars) to the tram station, close to Coop market, lockal bakery and cafe place. Modern and safe check-in, the host is very responsive, promptly clear all my questions (thank you). I am reccomending this stay, definitelly will come again if I am going to Zurich

The elevator is too small (barely feets 2 people with backpacks), but is fast, so no big problem. Sofa bed is a bit hard for sleeping even if comfortable pillows and a quilt mitigates.The other bed is super.

Very peaceful and beautiful apartment, good access to public services, near to lake.

Confusing Early Check-In Policy at City Stay I inquired about their early check-in policy. I contacted City Stay team via email several times before my arrival, and each time, the response indicated early check-in might not be available. However, upon arrival at the hotel, the system offered me the option for early check-in with an additional fee, and when I accepted to pay the charge, I accessed the room immediately! It would be helpful for City Stay to provide clearer information about early check-in availability through email communication. This would allow guests to plan accordingly and avoid any confusion upon arrival.

The location was excellent for our needs. Very clean and safe. Umbrella was a nice touch! Bakery and grocery store located just blocks away.

I would not describe the furnishings as cozy but utilitarian. The sofa was not comfortable or inviting to sit on but my daughter was happy with the sofa bed! The pillows in the bedroom were flat and unsupportive and bathroom lighting could be brighter.

Location is great, just 15 minutes walk to Opera House, plus a tram station is almost right in front of it. Speaking of location, don't miss the botanical gardens of University of Zurich, just 5 mins walk. It is a hidden gem, I've added a picture of the place. While planning our stay, I realized most hotels are really small and I was looking for a place that was at least comfortably large. This place exceeded our expectations in terms size and abundance of drawers and closets. The blinds make it totally dark, which is how we like to sleep. The neighborhood is quiet, flat is clean and the bathroom was big and had all the space my wife needed for the load of personal care items we have with us. The staff was very helpful.

It would have been great if the TV was Netflix compatible (it operates on Silverlight browser which Netflix doesn't support) or if I could manage Chrome Cast. Amazon Prime Video couldn't play either.