Very good room. Quiet, clean. Very friendly and helpful reception staff. Great location, very near the Citadel area, which is my favorite area of Lille. On bus route straight into central Lille. Short walk to Metro station. Nice kitchenette in the studio accommodation, which saved us a lot of money, as we did not have to eat out in restaurants. We did have the breakfast at the hotel. For 11 euros per head (about £9) it was well worth the money. The hotel is very easy to find, because it is directly opposite the Catholic University building.

For the money, I do not think you will find anything much better than this hotel.

Staff is exceptionally friendly and helpful. Bed is a true delight to sleep in. Very good size bathroom with enough good quality toiletries. Kitchenette has everything you can think of and a big Carrefour market supermarket is less than 10 min away. The views are great as you're staying just outside La Catholic University of Lille which is a beautiful historical compound.

Nothing.

Every room was perfectly prepared for our team, exactly accordong the request. I was really surprised by the quality of breakfasts and the possibility of choosing dishes. The invoice has been sent on time.

There was nothing like that. Of course the residence is located close to the university, but is still about 20 minutes by foot from the city center and 15 minutes more to the station.

The location was excellent since we had meetings at the University just across the road. The rooms were clean and contained everything I needed during the stay. The staff was very friendly and helpful. Breakfast was also very nice.

The room had a Nespresso coffee machine but you have to pay for the capsules. Also there was a tea kettle but no tea bags. I would appreciate one or two complimentary tea bags/coffee pods for the start of the stay.

Second stay here and the room was lovely again. Staff friendly and helpful. We genuinely enjoy staying here.

Only issue is that I'm quite short and the kitchen has plates, cups etc in an extremely high cupboard so I had to use a chair to get anything. Would be better stored under television or similar so it's not dangerous to access.

Great to have a well equipped kitchenette. Good shower, too, and the bed was comfy. All in all, very impressed with the hotel. Really close to the L5 bus stop (connects to stations) and not far from a Metro. I'd go there again and would look at others in the chain. Also close to the Citadelle Park and the Zoo.

The double bed was against wall which made access for one of us less than ideal.

The room is spacious with a small kitchen, the beds are comfortable, clean and has everything you need.

considering that I announced that I would come an hour earlier for check in, that was not fulfilled. And I think that the deposit for the room in advance is too high and that it is not right that there is no option to guarantee it with cash money. I offered cash so that it would be returned to me when I go out, but that was not an option.

Everything was amazing. The staff went above and beyond to help us as much they could. Virginia&Marc was very kind 😇 a big Thank you to both of you, much appreciated your hard work. 😀 Accommodation is super clean, you have what you need, it is near to the city centre and I highly recommend it. Is a very good price for what the apartment offers 👏

None

Location is perfect - out of the tourist commotion of the Vieux Lille and only 10 min on foot. I liked the Nespresso machine in the room and cleanliness of the room.

Bedding is not great. Bottom sheet on the bed was too short and shifted to reveal the mattress. Comforter is very heavy, too heavy. The soap provided was ridiculously small.

Location, staff.

There was a horrible hard smell in the towels and sheets, and let’s not even mention the corridors. The kitchen tiles were sticky of the grease that wasn’t cleaned for years. The ceiling lights were full of long year dust.