The villa is safe, clean, and comfortable. The location is at the bottom of a steep hill, with dense trees and bushes. In the early morning, I saw a fox and heard wild birds calling in the woods. There is a magnificent view of Mt. Fuji from the upper bedroom. The villa is well maintained, there were no negative points.

Everything was fine.

Spacious. Comfortable. Spacious car park. Good facilities. Android TV available in each room.

My son got bited by bed bugs. He has to squeeze into other room with his other two siblings. No sugar & salt. Drank coffee without knowing there is no sugar available. Very poor sound proof.

Perfect stay for the area. Close to everything. About a 10 minute walk from Kawaguchiko train station, easy to get to. The whole property was amazing, great well stocked kitchen, 3 bedrooms - each with its own aircon/ heating as well as a separate wall fan. Also a aircon/ heater in the lounge. What you see in the photos of the property is true to detail. Very clean and great supply of towels etc for the 3 nights we were there. Washing machine was a bonus to be able to wash our clothes & x2 inside clothes lines plus an airer provided. Fabulous space in the kitchen and lounge to spread out. The bonus was waking up to see Mt Fuji on a clear day from the tatami mat room…it was so clear! Great place to relax after a long day of walking

Nothing

Quite locational very clean.

When you pay 400 AUD a night for a place you expect to be able to make a coffee or cup of tea. Nil supplied in villa.

Getting into the property was easy - door codes were sent via email in advance. Location was good - easy walking distance to the station, however I would recommend a taxi if you have suitcases and trying to get there in the dark! There was washing machine and kitchen which we used for heating breakfast.

Self check-in process was a bit cumbersome - you have to submit all passport information via an email link. Once you checkin there are a lot of housekeeping instructions and you have to record a video of yourself on the property's ipad. Would have liked tea and coffee to be provided.

The apartment are clean and very big space in second floor of dining room. The host have provided complete household appliances and kitchen utensils. Every bedroom have provided the projector, good entertainment.

I very disappointment for the check in service. Before check in, the host have informed the "check-in code" for check in with the tablet, and never inform me the door pin in-advance. So that, I thinking that have a tablet outside of the apartment or any lobby service for check in. When we arrival, we cannot found any "TABLET" surrounding the apartment, so that we unable key in the check-in code and open the door, and also don't know which apartment we stay. In the cold weather around 3-4 degree, we waiting outside to waiting host to reply the apartment room number and door pin. I hope host can be improve in this issue, please provide the door pin and apartment room number to customer in-advance.

This property was spacious and well maintained. It has so many unexpected amenities like hair straightener and projectors in the bedroom. The beds were comfortable and the bedding arrangement was versatile enough for our family of 5 ( three kids ). There were great instructions on how to use all appliances. And an amazing view of Mt Fuji when it was visible. Great location - walking distance to train & bus station, walking distance to the lake.

Nothing really, it exceeded our expectations.

Very well equipped and big accommodation! Was so great with a kid having the tatami room and space for her to finally have a play inside. So many towels and kitchen equipment to have some delicious home cooked meals. The projectors in the rooms were so great. Loved it.

Some cooking amenities would have been great. Oil, salt, pepper, tea and coffee. Or perhaps the suggestion to bring your own. This may just be a common thing to do in Australia. Some comfier pillows too would have been great.

The house and location are great (more than what we expected when we saw the photos on the website). The rooms are clean and all modern facilities arranged. The location is good where we can see the Fujisan directly from our house. Beds are great and comfortable. All technical needs are provided. Love this place.

We stayed in this place when there was a rain. The dropping makes some noisy due to the material of the building. Anyhow, this is a very small issue for us. The toilet is quite small, this may make some inconvenience for a big guy.

Really smooth and easy check in. When we arrived by car the host even came to help us. I loved how it had a dedicated laundry with a spot to hang the laundry indoors and outdoors. the shower and bath were amazing. The kitchen was huge and amazing and in the morning, if the weather is right, you can see Mt Fuji from inside on the top. Not too far away from food as well so that was convenient if we didn't want to cook.

Nothing!