Good location; short walk from Kawaguchiko station and easy to find.

Wifi is very slow. It's the kindness of the hotel to provide baggage storage after checking out but it is limited at 3.00 PM. And you have to be out of the hotel completely after you took your belonging back at 3.00 PM; no service even sitting at the lobby anymore. It's bussiness, I see.

The location is superb. Just seconds to the Kawaguchiko station, which really helps when we want to go early at 5.30am to the station for the Honcho street photo shoot. The room we stayed has a Mt Fuji view. Luggage storage is available for early arrival before checking in, but no storage after checking out but find it no problem at all because the train station has plenty of lockers. There is even a shop nearby that also offers luggage storage. Elevator is also available, which is a plus point for luggage travelers :) The entrance door is locked around 11.30pm until 5.00am (this curfew is mentioned in the rules in booking.com page), but if you want to go out early and no staff around (we went out around 5.30am but no one was there), you can just unlocked the door when you are going out (but I would suggest you to inform them the night before so they'll be aware of the unlocked door/early outing). The staffs were so helpful and nice. All of them are elders (some look a bit younger) but all these ojisan are so nice that I hope one day I can come again and give them some gifts from my country, which means I'm totally gonna stay here again next time!

So convenient to the train station, and if your room is facing the station then you have view of mt Fuji. It’s a small family run hotel which means they will lock up at 11.30 so keep that in mind.

Could do with some upgrading decor but it’s no big deal because room was functional and clean and has everything we needed and this reflects the price.

I just spent one night. It was very convenient for me because the location, in front of train station and buses terminal. If you’re lucky and have a room with views to Mt Fuji, you’ll enjoy an amazing panorama at the morning. The staff was friendly.

The hotel is a little bit out dated, rooms could be a little bit cleaner and I would have need a more powerful heater for the winter night… but for one night it was ok.

I was here once in January, stayed in room 401, the view was amazing and the hosts were very welcoming. So I ended up coming here again in November for the Mt.Fuji marathon, and booked the same hotel, got the exact same room 401, the room changed drastically, they renovated the room, upgraded the bed, desk and TV, with YouTube and Netflix. The view is just like in January, amazing.

Nothing

The location of the hotel is excellent, directly opposite the railway and bus station and has a view of MtFuji. You can leave your suitcases at reception if you arrive before check-in time. The hotel owner is welcoming and speaks a little English. We booked a traditional Japanese room for four adults. The hotel lobby, room and bathroom was very clean. We had a view of Mt Fuji from the window in our room. You put your own futon mattresses and bed linen out yourself and put them away in the morning. The bathroom was a tiny cabin bathroom but plenty of hot water and clean towels, toothbrushes etc. and everything worked. There was a fridge, kettle and tv in the room and a low table and cushions to sit on the floor. The tatami mats were very clean and new and the futon mattresses were surprisingly comfortable, we all slept well. The hotel was quiet at night, other guests got up early to catch sunrise over the mountain and we did hear them because the walls are quite thin with it being a traditional ryokan room.

Nothing. It is a traditional Japanese room in an older style traditional Japanese hotel and priced accordingly. It’s very good value in a convenient location and has a view of the mountain.

Very accommodating. Almost all facilities assisted my stay in the hotel. I sleep very tight in the night. The outside is cold but the heater in the room keeps us warm. Our room number is 202. Tatami style room, sleeping like Japanese. The best part, our room is in front of Fujisan. We woke up at 5.00am, looked outside and saw mount fuji stood beautifully in front of us. It is really amazing! No complaints on this hotel, parking free. Location near to everything include 7e and Lawson. Additional, the hotel was in front of Kawaguchiko station for train n buses. Overall I am satisfied and recommend it to others. I wish to come here again.

I am ok with everything. I hope the nearest soon, hotel will have a budget to provide an iron in the room.

The hotel is very near Kawaguchiko Station, loved the location! Perfect for tourists who plan to do DIY coz you'll have easy access to the bus station. Rooms are small but very clean. Bathroom is decent size, very clean.

I wish they would be more flexible with guests when it comes to leaving luggage after check-out. We had to leave our luggage with them for an additional 2 hours after check-out time and we were charged 500Y for each luggage.

Stayed 2 nights here, one before and one after climbing mt fuji. Plaza Inn is good base for preparing for the climb and resting after the climb. Good location just opposite the bus station from shinjuku and fuji 5th station. Staff is very friendly too and allowed me to leave my luggages between my stay.

A bit run down but that is the charm of Kawaguicho

Location is great just across the train station. Walking distance to many shops, restaurants and convenient store. The staff are really nice and helpful on directions and even when my stomach was unwell he even help me to get Medicine. Room are clean, comfy and spacious. The view of Mount fuji is really good but too bad it was cloudy during my stay. Will stay here again if I'm ever coming back to this area.

Sound proofing are the best. I can hear next door laughing and alarm.