Beyond happy. The facilities are PERFECT for your needs. I cant believe how cute the seperate "little houses" are. Am already planning on re booking and bringing more family with me. Being able to have your own house spaced out on a gorgeous property is so cool. I adored this place. Silence at night, view from room 4 is stunnnnnning. And the glorious owner jump started our car when we went to leave and had a flat battery ! Could have cried I was so relieved. Such a great place. This is my 3rd trip to Hanmer and 3rd property Ive stayed at and this is my favourite. Extremely great value for the money.

Wanted to stay longer :) maybe a poofy mattress topper could be added but I have absolutely zero complaints I want to come back :)

The Chalet was lovely and perfect for our stay. It had everything we needed. Nice living and kitchen area. Fresh towels. Lots of channels on the TV to choose from. Comfy Beds. Clean Sheets. All the utensils you need for cooking in the kitchen. Nice friendly staff. Nice and quiet.

The Wi-Fi (internet) didn't work while we were there. It connected initially then stopped. Not a big deal though. On another note it would have been nice to have some board games in the Chalet. Not sure if they had them at reception (they did have books and DVD's we noticed on display when we checked in) but it was after hours when we realised it would have been nice to have something available and play a game but we didn't want to bother the staff.

Perfect size, well equipped kitchen, clean, good parking. Plus the fact the chalet’s are spread out meant we didn’t have to be too worried about noise. Couldn’t recommend a better place for the trip with friends I was having.

There was a mark in the shower, and bugs on the bathroom ceiling but that is really minor stuff. Would prefer there to be a deadbolt on the door for a little extra security. Also could be handy to have a rubber scraper in the kitchen for cooking. The only real feedback is that the curtains let in way too much light and woke us up really early. And the mattress’ were quite firm. Overall these are really minor things though.

Short 2 night stay. Had everything we wanted or needed for our stay. Close to Thermal Pools. 2 sisters staying in 2 bedroom unit. I believe with a double and 2 singles would have slept 4 but would have been crowded at that. Electric blankets on all the beds and wall heaters in each room which we used constantly along with the extra blankets in the wardrobe. Though we only cooked brunches appeared well stocked with everything a basic kitchen would need and sufficient dishes for 4. Salt and pepper shakers stocked and full flowing hand soap in the bathroom. Newspaper offered and accepted on our stay. (Chch press)

While we were close to amenities we only walked into town once as the drive was exceptionally steep and would challenge physically those with any fitness or mobility issue. No dishwasher so if you were intending to cook your meals that may be something that would make a difference

The room was beautiful and warm, probably the nicest place we've stayed in. We will definitely come back. The owner was so helpful and friendly. The spa bath was big and just so relaxing with the window open, was very private, and quiet. We had everything we needed and was a great price

The bed was a little hard, and the couch was uncomfortable. We were not able to connect our Google Chrome cast because there was not much Internet. But we had sky channels, so we made do, and the owner let us pick some DVDs, but still I'm nit picking it is a beautiful place we loved our stay

Lovely and quiet location with a quaint personality. Nice to have all the chalets separate so minimal noise from others nearby. Useful laundry facilities on site for a small charge. Our room had all the amenities we needed. Shower was roomy and powerful.

The chalets are up a bit of a steep gravel driveway which is narrow in places, just one thing to be mindful of if you're not using a suitable vehicle. Not a lot of space for large suitcases but there was ample storage room otherwise, not a big deal!

Lovely location, steps away from the centre with the bonus of a beautiful view. We travelled as a family of four (incl. 2 young children) and the chalet was just the right size for us. Although it could do with some more sofa seating and an extra dining chair (there were only 3 chairs for 4 beds), the outdoor space with picnic table and trampoline made up for it. We stayed in Spring and loved it. Staff were wonderful.

Not enough casual and table seating. Lounge space is small.

The cabins are just the right size and have all the facilities you need to stay comfortablely. The location is walking distance to the Hot pools yet has stunning views of the mountains surrounding the Hamner Springs. Very peaceful place. Will definitely stay here again.

No the place is exactly what we nneded. We loved it totally. The TV have SKY but the TV's are old I would appreciate a latest tv's as my kids could watch YouTube :(

Loved everything here! Such a cute Chalet, warm and cosy great amenities and very lovely staff. We are a kiwi family with x2 young adult boys(19&21) on holiday from Brisbane. Our boys loved there stay here, there was plenty room for all. Shower pressure is perfect. All beds are very comfortable (I am very fussy when it comes to comfyness). Majestic views all around and right outside our Chalet (room 8). So quiet and the location was awesome. The only downfall is that we didn't stay longer! On arrival you are greeted and welcomed by the host with a friendly smile along with milk for the room. Spa towels for hire $2 at reception, handy if you're planning a day at the Thermal Pools as they charge $5. We will definitely return to The Chalets Motel.

That we didn't stay longer🥲

The space, location and bed was super comfy. Nice firm pillows. Older bathroom but it was perfect for what we needed. Kitchen was great and had full amenities.

The only thing we didn’t like was the fact we could open up our windows in chalet one due to other guests speeding on the gravel road kicking up a lot of dust which came into our room. We did have the fan going through whole time as a result.