Communication with the staff was top notch. We had a late check in after the office closed they left instructions for us plus turned on the heat pump so we arrived to a lovely warm room. Complimentary milk was placed in our fridge if we wanted a cuppa after a long day travelling. We loved the location do close to everything we parked the car up and walked to where we needed to go. Kitchen is well stocked. Room is set up for three people do there was three of everything in the kitchen. They leave you pool towels to take with you which is a nice touch means you don’t have to juggle shower and pool towels. Bed is super comfortable. We will definitely stay again. We were in room 12.

Walks were a little thin could hear the neighbours but nothing too major. Bathroom silicon needs a bleach or replace a little nothing major.

Very central, 2 mins walk or less into the centre of town and hotpools, but also very private and quiet. The rooms have everything you need, amazing strong shower pressure and hot water. The managers are excellent, friendly and helpful. I really loved the stay and would recommend and I'd stay again if travelling pet free.

The only down side was that the walls between rooms are quite thin, we had people talking in the room next door until after midnight the first night and could hear this even though they weren't being super loud, just talking in normal voices. Also I found the Queen bed super firm, i do like a solid bed but something with a touch of give that's just personal preference though.

Just across the road from the hot pools, a fantastic location. Trish and Lou, the hosts, were amazing and full of local knowledge on which jet boat trip was best and why. And all sorts of other local secrets including which restaurants to visit. We decided to stay an extra night rather than going back to Christchurch early because they were such neat people.

Excellent location and friendly, welcoming staff. We were welcome to park our vehicle there earlier than check in and grab some towels to head to the pools, which was extremely handy :-)

Walls are quite thin and we could hear everything next door, which made us mindful of our privacy. Rooms could also do with a bit of an update (TV was pretty old and remote picked and chose when it would work). Was difficult to wash dishes in the little jug provided, but we made it work.

Very tidy unit with a large bathroom area, good space in the room and a comfy bed. The unit is well shaded from the sun and very handy for the hot springs. Extra towels provided for the hot springs. Good wifi.

Was surprised (given that the unit had a fridge, microwave, plates, dishwashing liquid and brushes, etc.) that there was no sink (i.e., dishes had to be done in the bathroom). This wasn't a issue for us as we only stayed one night, but would be inconvenient for a longer stay. Our unit had a connecting door (for large family groups we assume), which let sound through from the next unit. Again, this wasn't a problem for us as our neighbours were pretty quiet and retired early, but if they had been (say) watching TV late it could have been problematic.

Perfect location, great budget friendly accomodation. Lovely couple who own it. Size was perfect for 2 adults and 2 kids. Rooms could definitely do with a makeover and really good clean. We stayed in April when it was sunny- it did have aircon but I would probably book elsewhere if I came in winter as the rooms were cold and all windows were very wet in the morning.

location an easy stroll to the pools and town centre. Very clean and well maintained. Room had everything to make my stay a great experience. The owners are super friendly and lovely to chat too.

Only thing I wasn't keen on was the shower over the bath with nothing to hold on to, I did find it a bit uncomfortable showering as sometimes am a bit unstable on my feet.

Hamner Springs is a lovely place to visit or live. Very picturesque and plenty to see and do. The Alpine Lodge was a lovely place to stay with friendly and helpful owners/staff.

I booked 2 different rooms (1 for 2 people and 1 for 3 people). Rooms were quite spacious although 1 room was a little dated and the bathroom small. 1 room did not have aircon which made sleeping at night a little uncomfortable.

The place is opposite the Hanmer Springs water park. It’s is very handy for the shops and restaurants and also on the trail to the lookout point. The room was nice and met our requirements. The room had dining and a breakout area near the tv, so plenty of space. The staff were very friendly and offered us to use the hotel towels for the water park which was very kind as we had checked out.

Some of the cutlery was dirty and possibly due to previous guests. The shower is quite small and pressure a bit low.

No breakfast available the location was perfect will def stay again

The bed could have been better as i had a dead arm an side both mornings, the shower is tiny an Noise from the cabin next door woke us both mornings but you expect that , an not enough tv channels arrived in time to watch shorties but no tv 2 so maybe add a dvd player as we love to curl up an watch a movie after soaking in the pools or add netflix so we could have usued our netflix acc but again no biggie def not enough to stop us staying there again, was so handy to everything warm an roomy