1,173 reviews
From
$30056 Jacks Pass Road, Hammer Springs, 7334, New Zealand
1,173 reviews
1/41
Free Private Parking
Free wifi
Spa tub
Tennis court
Private entrance
Parking On Site
Terrace
Mountain view
The Chalets Motel is a 4-star motel in Hanmer Springs, New Zealand, located 0.4mi from the city center at 56 Jacks Pass Road.
Free private parking and free Wifi help set a relaxed pace, while a spa tub and tennis court (free) add a splash of indulgence. On-site parking is free, and features include a private entrance, terrace, mountain view, kitchen, non-smoking rooms, wheelchair accessibility, patio, kitchenware, garden, view, and free toiletries. Golf course is available with extra charges.
Reviews: 1173. Location: Hanmer Springs, New Zealand. Address: 56 Jacks Pass Road.
Nestled in Hanmer Springs, this 4-star retreat sits 0.4mi from the town center at 56 Jacks Pass Road. Free private parking and free Wifi help keep plans easy, while a spa tub and a tennis court offer a splash of indulgence after a day of exploring.
On-site features add to the stay: a private entrance opening to a terrace with mountain views, plus a fully equipped kitchen with kitchenware, a patio, and a garden. Non-smoking rooms and free toiletries add practical comforts, and an on-site golf course is available for an extra fee.
A diverse mix of chalets and bungalows creates flexible lodging, with options such as Chalet, 2 Twin, 2 Bedroom; Chalet, 4 Twin, 2 Bedroom; Chalet, 2 Bedroom; Chalet, 1 Bedroom; Chalet, Queen, 1 Bedroom with Jetted Tub; Chalet, 3 Twin, 2 Bedroom; Chalet, 3 Bed; and Bungalow. Accommodations vary from about 2 to 10 adults, with some layouts supporting several children. Golf course access aside, payments are welcomed in cash, Mastercard, Visa, or Eftpos.
Closest airports
Kaikoura Aerodrome
45.2miFree Private Parking
Free wifi
Spa tub
Tennis court
Private entrance
Parking On Site
Terrace
Mountain view
Kitchen
Non-smoking rooms
Wheelchair accessible
Patio
Kitchenware
Playground
Garden
View
Free toiletries
Show 6 photos
Chalet, 4 Twin Beds, 2 Bedroom
1 Queen Size Bed
4 Twin Beds
755 sqft
Mountain view
Kitchen
Private Bathroom
Kitchenware
x6
+
More details
Show 6 photos
Chalet, 1 Bedroom
1 Queen Size Bed
375 sqft
Mountain view
Kitchen
Private Bathroom
Terrace
x10
+
x6
More details
Show 3 photos
Chalet, Queen Size, 1 Bedroom, Jetted Tub
1 Queen Size Bed
Spa tub
Kitchen
Balcony
Microwave
+
More details
Show 3 photos
Chalet, 3 Twin Beds, 2 Bedroom
1 Queen Size Bed
3 Twin Beds
645 sqft
Mountain view
Kitchen
Private Bathroom
Terrace
x5
+
More details
Chalet, 2 Twin Beds, 2 Bedroom
2 Twin Beds
1 Queen Size Bed
540 sqft
Mountain view
Kitchen
Private Bathroom
Terrace
x4
+
More details
Show 6 photos
Chalet, 2 Bedroom
Kitchen
Balcony
Microwave
Flat-screen TV
x10
+
x6
More details
Bungalow
More details
Superior
More details
Chalet, 3 Bed
x10
+
x6
More details
8.9
1,173 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Robert
8.2
July 2025
Having seperate chalets was nice and kept noise from others to a minimum. It was a 10 minute walk into town and the staff were friendly and helpful. They brought a container of fresh towels and consumables on the second day and we just placed our dirty towels back in the container and it was taken away so no one had to access our unit.
The appliances were all very old but they functioned ok. The LCD screen on the heater in the master bedroom was a bit hard to work out. The biggest issue we had was the condensation on the outside walls. I had some clothes against the bedroom wall and in the morning they were soaked. Otherwise was an enjoyable stay.
Battheman77
8.2
August 2025
We enjoyed our stay here, the unit was clean and tidy and the facilities were good. It was spacious and comfortable and close to everything we needed. The location was great.
I didn't appreciate the owner's rudeness towards me when I asked him where to dispose of my rubbish responsibly. He indicated that there were rubbish bins outside of my unit and that I should already be aware of this. He appeared annoyed that I should ask and his demeanour was brash. The rubbish bins were out of view and around the side of the unit. I wasn't told they were there upon arrival so I felt his attitude towards me was unwarranted.
Tahlia
10
June 2025
Great spot! Nice and close to town and the hot springs. The site has wonderful facilities, including laundry and a trampoline and swing for the kids. There is a playground 3 minutes walk from the property. The cabins are quaint and equipped with everything you need. Adequate heating. Owners friendly and very helpful and knowledgeable about the area. We stayed 4 nights and felt that was the perfect amount of time to explore the town and surrounds. Hamner Springs is a tourist town but doesn’t feel like a tourist trap. Great food and service had everywhere.
Beds were firm. But everyone else in the family didn’t mind that.
Cherise
10
January 2025
Beyond happy. The facilities are PERFECT for your needs. I cant believe how cute the seperate "little houses" are. Am already planning on re booking and bringing more family with me. Being able to have your own house spaced out on a gorgeous property is so cool. I adored this place. Silence at night, view from room 4 is stunnnnnning. And the glorious owner jump started our car when we went to leave and had a flat battery ! Could have cried I was so relieved. Such a great place. This is my 3rd trip to Hanmer and 3rd property Ive stayed at and this is my favourite. Extremely great value for the money.
Wanted to stay longer :) maybe a poofy mattress topper could be added but I have absolutely zero complaints I want to come back :)
Christine
10
July 2025
The beautiful wooden chalets were set apart from each other, and it was so quiet. Thousands of stars were visible. The beds were exactly right, and we had 2 bedrooms. The bathroom was prima. The proprietors didn't enter the Chalets as privacy is their motto. On the second day, a box with clean towels etc was ieft at the door.The information map was clear, and WiFi was free. It was under 15 minutes walking to the Hotpools and the town centre. In one word; EXCELLENT. We will be back!!
Everything was perfect for us.
Louise
9.1
December 2024
The Chalet was lovely and perfect for our stay. It had everything we needed. Nice living and kitchen area. Fresh towels. Lots of channels on the TV to choose from. Comfy Beds. Clean Sheets. All the utensils you need for cooking in the kitchen. Nice friendly staff. Nice and quiet.
The Wi-Fi (internet) didn't work while we were there. It connected initially then stopped. Not a big deal though. On another note it would have been nice to have some board games in the Chalet. Not sure if they had them at reception (they did have books and DVD's we noticed on display when we checked in) but it was after hours when we realised it would have been nice to have something available and play a game but we didn't want to bother the staff.
Benjamin
8.2
November 2024
Perfect size, well equipped kitchen, clean, good parking. Plus the fact the chalet’s are spread out meant we didn’t have to be too worried about noise. Couldn’t recommend a better place for the trip with friends I was having.
There was a mark in the shower, and bugs on the bathroom ceiling but that is really minor stuff. Would prefer there to be a deadbolt on the door for a little extra security. Also could be handy to have a rubber scraper in the kitchen for cooking. The only real feedback is that the curtains let in way too much light and woke us up really early. And the mattress’ were quite firm. Overall these are really minor things though.
Lenore
8.2
August 2024
Short 2 night stay. Had everything we wanted or needed for our stay. Close to Thermal Pools. 2 sisters staying in 2 bedroom unit. I believe with a double and 2 singles would have slept 4 but would have been crowded at that. Electric blankets on all the beds and wall heaters in each room which we used constantly along with the extra blankets in the wardrobe. Though we only cooked brunches appeared well stocked with everything a basic kitchen would need and sufficient dishes for 4. Salt and pepper shakers stocked and full flowing hand soap in the bathroom. Newspaper offered and accepted on our stay. (Chch press)
While we were close to amenities we only walked into town once as the drive was exceptionally steep and would challenge physically those with any fitness or mobility issue. No dishwasher so if you were intending to cook your meals that may be something that would make a difference
Jacqueline
10
June 2025
We loved this stay! Perfect location, far enough from the core of town that it's not noisy but close enough to comfortably walk into town if you want to. The one bedroom cabin was very cute and comfortable. Very clean and excellent shower pressure
It's very much a preference, but I would have liked a thicker pillow or second pillow per person available in the room. I'm sure if we had asked though, the lovely gent in reception would have happily obliged
Christine
9.1
January 2025
Lovely and quiet location with a quaint personality. Nice to have all the chalets separate so minimal noise from others nearby. Useful laundry facilities on site for a small charge. Our room had all the amenities we needed. Shower was roomy and powerful.
The chalets are up a bit of a steep gravel driveway which is narrow in places, just one thing to be mindful of if you're not using a suitable vehicle. Not a lot of space for large suitcases but there was ample storage room otherwise, not a big deal!
Attractions
Hanmer Springs Thermal Pools and Spa
0.5miAttractions
Hanmer Springs Thermal Pools and Spa
0.5miAirports
Kaikoura Aerodrome
45.2miFree Private Parking
Free wifi
Spa tub
Tennis court
Private entrance
Parking On Site
Terrace
Mountain view
Kitchen
Non-smoking rooms
Wheelchair accessible
Patio
Kitchenware
Playground
Garden
View
Free toiletries
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Wheelchair accessible
Activities
Cycling
Fishing
Golf course
Hiking
Tennis court
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Laundry
Entertainment & Family Services
Board games/Puzzles
Books, DVDs or music for children
Playground
Food & Drink
Tea/Coffee maker
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Invoice provided
General
Carpeted
Designated smoking area
Electric blankets
Facilities for disabled guests
Heating
Non-smoking rooms
Private entrance
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchen
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Toaster
Living Area
Dining area
Sitting area
Sofa
Media & Technology
DVD player
Flat-screen TV
Satellite channels
Outdoors
BBQ facilities
Garden
Outdoor dining area
Outdoor furniture
Patio
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Safety & security
CCTV in common areas
Fire extinguishers
Key access
Smoke alarms
View
Mountain view
View
From 13:00
Until 21:00
Guests are required to show a photo identification and credit card upon check-in
Until 10:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 2 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
2+ years
The price in NZD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Visa,
Mastercard,
Cash only,
Eftpos
This property accepts cash.
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