The staff was so friendly & helpful. & I mean every single staff member. Not just the few we interacted with while checking in. Every staff member made a point to greet us. Well done, Embassy Suites, Dulles!

If I had to find anything negative to say, there was only one chef for breakfast which made it hard to serve all the guests in a timely manner. However, he handled the long line & crabby people with grace & professionalism! Side note…The sleeper sofa mattress is thin so it’s fine for lighter, younger kids but not older teens or adults.

The breakfast is relly good, the hotel confortable, and the room really spacious. The airport shuttle information should be more clear in the booking page

The message responce time was the bad part of this booking I neveg got an answere for all the mesages I sent.

Each time I book reservations for a Premium King. Arrives to the hotel and receives less than what I booked. This has happened three times. Once my entire reservation was cancelled with notice. Maybe I am having a run of bad luck. However my stay is always enjoyable and relaxing. R

Near the airport and plazas where you can find many restaurant options, it was quite but you could hear people in other rooms but it wasn't noisy. The room is very spacious.

Restroom was kind of small, there was no hair dryer in the room but it had an empty bag for it, I called reception and they said there was no housekeeping at the moment, so I couldn't wash my hair before my flight.

The location was perfect for what we had planned. The complementary happy hour was ok, and the made to order was ok as well. The lobby area was pretty.

The rooms are dated and could use some touching up, the room furniture gives very much Count Dracula, the price of the snacks was absolutely ridiculous!! $5 for a candy bar, seriously? Oh, and let's not talk about the morning fire drill smh.

Love everything!

Odd situation at check-in. I had a reservation with confirmation number for that stay. But was told it’s was canceled. Nothing more was explained to me, who, why, when, where. Reinstated my reservation and my weekend went on. I felt as I was targeted, and not a mistake with booking reservation.

We love the Embassy suites chain! This is one of the nicer ones we have stayed in, the rooms are spacious and clean, the breakfast was delicious, especially the French toast, and they gave us a free 1hr late checkout.

We were disappointed that they were renovating the pool area and everything was closed, and I had selected the property for those amenities. There was no indication throughout the whole booking process that those facilities would be unavailable for our entire five day stay.

the lady at the counter was very pleasant and made an effort to understand what we wanted for breakfast with a smile.

had shared my hilton honours number - this is my second trip at the property and on both occassions have shared my honours number 546933138; however the stay does not reflect on the HH membership points- stayed earlier in nov /dec 2023 and now this one

Amenities and staff were great. The rooms were clean and comfortable

None of the dispensers in the shower had anything in them shampoo,conditioner,bodywash and it's hard to call for extras mid shower ended up having to get out and find a old bottle of bodywash/shampoo in my toiletry bag. The concept of dispe sets is great just need to make sure they have stuff in them.

Very good all-round hotel for our family traveling with dog. Nice to have the indoor pool and spa, though these were being treated and not usable part of our stay. Great location for a short walk to restaurants and shops, and parks to walk the dog and let kids play. Good breakfast, comfortable bed, clean room.

Rooms are dark and could be updated.