Although their elevators are a little old, in relation to price and location they give it an immense PLUS

Everything seemed very clean, bathroom, beds, carpets and tables, the only thing I disliked is that the room had a horrible cigarette smell, they need to be more aware of this situation. The smell was very strong.

Very clean and up to date.

Hated the auto check in process! Having to text your license and picture is a BIG security risk for the user and if I had known we had to do that BEFORE I made the reservation I would have not chosen this hotel!!!

I loved the bed! It was so comfortable. Loved the lit magnifying mirror in the bathroom area, too. AWESOME shower and water pressure. Got nice and hot. They were very gracious to me by refunding one of my night’s stay due to a death in the family so we could leave early.

The contactless check in. And that there was a need for 24/7 security. It was gated too. Everything was gated. It was unnerving and made me feel like I was in a bad part of town. Lobby is currently under construction right now too.

Had nice indoor and outdoor pool.

Only 1 lift working. Decorators were in paint on carpets. Staff at breakfast rude not able to cater for gluten free only brown banana and yoghurt no bread, cereal or hot foods! Hotel stairs not good.,

The ataff was super friendly and very helpful, the parking lot security was much appreciated, and the breakfast was good.

The room was comfortable, but a little smaller & crowded than most modern rooms. Also, the carpet, paint, and fixtures in the room felt a little dated. The room was also short on amenities (no coffee maker, microwave, etc.)

The salmon flatbread was good breakfast was good

I sent you a text on the things I thought you could improve on I do not like the digital key because it was very frustrating getting into the room every night had to get guest services to print me a card key which was a lot better than using my phone which was funny because after I got into my room 15 minutes later I left and good services was again trying to help somebody get in their room right across the hall from me I see a lot of guests frustrated with it no one likes to have to go back down look for the guest services in order to get in your room. And you might need a couple more luggage racks I had to wait 10 12 minutes to get a luggage rack to check out with.

The entrance of the lobby was beautiful all the staff was nice and helpful. The hotel was gated with security. It had an indoor pool and an outdoor pool. It had complimentary breakfast. I like that the location had grocery stores convenience stores and gas stations very close

The only thing I really didn't like was the pool close at 10:00 p.m. and with being outside sight seeing all day I didn't get much pool time and I love the water. There is no lifeguard so not sure why the pool had to close at 10:00 but the gym got to stay open 24 hours

The property exceeded my expectations. I was super skeptical about staying here but after reading google reviews and pictures I booked. The property was very upscale chic and clean. The complimentary breakfast included turkey sausage which was a plus for me. Both pools were great and hot tub. My floor was quiet at night, I expected it to be a party hotel due to the contactless check in. My room was clean and any requests I made through the text option were addressed promptly.

I can tell they are still working on some things including ice machines on each floor and the elevators. Not a major issue for me.

Breakfast was great as well as the dinner we had Friday evening. Plenty of good parking and we especially liked that the property is fenced in and there's a security guard on duty 24/7. Staff was very welcoming and helpful. They made us feel safe and comfortable not to mention they were very attentive to our needs no matter how big or small. The room was very nice and we were provided with clean towels and linens as well as extra linens for the pull out bed that our Son slept on. We enjoyed the pool areas as well as the updated lobby. Overall it was a great experience and we enjoyed our time there. We'll definitely be returning to the hotel when we come back to Memphis.

Enjoyed the hot tub and morning hot breakfast selection. The value of the two rooms was great. My 15 year old daughter loved having her own room right next to ours. I enjoyed the keyless door entry and easy check in and check out.

I mentioned to the staff the toilet wouldn't flush in one of the units. Thankfully we were leaving so it wasn't too much of a hassle. It was a little confusing when arriving on where you go to get to your rooms and with no one up front to answer any questions it was a bit confusing.