The room was pretty basic, but it had everything needed. The bed was comfortable, the sheets were clean. There was a sink in the room which I didn't expect but was very handy. The location was easy to find.

There is no staff there, so when someone kept smoking in the bathroom, there was no one to react straight away

The people running the place are nice. The checking in is a bit complicated: you are supposed to take a picture of your documents through some webpage. It did kotnwork for me. However, there eas no problem with sending them thrriugh whatsapp. Once that is done, you will get a link. At the door, you long-tap a "key" on that link and that opens the door. You find a physical key in the room. The shower is nicely warm and wifi is fast (100mbit). There is about ten rooms, some with private bathrooms, there are twonshared bathrooms. For the money we paid, it was really a great space. Leaving our luggage in a hotel in the center was also great.

We got a room that is on none of the pictures and is smaller than the ones pictured. We got a window onto a small yard with drying clothes (but some rooms are street faced). We got shower gell in four small packages, which is a bit wasteful. The matrace are way too soft, the bedlamp has white light (not conductive to putting you to sleep). The walls are indeed thin but the place was half empty so it was not a big deal.

We’re arrived at 2am due to power outage in Madrid and Raul helped us enter the room which had an electronic key. They were really supportive despite the power outage chaos

Clean room, basic toiletries provided, safe and secure entry. Centrally located.

Constant sound of dripping of water. I think there’s a sanatry pipe that runs above room 3. The noise was irritating during the entire 3 day stay.

Clean, neat, comfortable room and only a quick walk away to the centre of the old town!

A little more detail on self check in would have been great! It was a great process but confusing with little instructions

Good location, clean and cozy. No contact check in

-I would recommend adding some instructions about what to do with the keys when you leave in the message -The electrical outlet is very bad positioned and might worth a change

A great place for a short stay, considering its price. Convenient location.

The walls are too thin, so it can get noisy.

Good location, could keep bicycles in the room

Check in and room entry was difficult, all communication was in Spanish

Great location

Needed more common area

I asked for a quiet and clean room. When I arrived, everything was right. The customer service staff on the phone gave good advice and the live customer service staff was also very nice when I needed a little help (for example, I needed a dryer, he gave it to me borrow ). everything was great.