Great hotel, comfortable, with gym, several restaurants and sofa areas, next to Harvard Kennedy School. I was surprised however to note that their wifi network is unsecured (without password). Most company policies today don’t allow to be connected to unsecured networks (data risks), so I ended up using hotspot (not always stable). This is annoying for businesses travelers.

Location was great for Harvard and not too far from Boston central. Staff were very helpful and the restaurant was a lovely place for breakfast and dinner on the night we arrived. We also enjoyed the outside space for a drink in the evening just outside the bar and the servers in both the restaurant and the bar were delightful. The beds were so comfy with gorgeous linen and it was lovely to have a bath as well as a shower. Everything was spotlessly clean.

I was impressed by the staff from lobby to kitchen to cleaning very friendly and courteous 👍👍. Area is walkable with lithe of things to do and eat.

For the value of the room it was too expensive and no complementary breakfast which is an added expense a good simple breakfast buffet would have been lovely specially for people from out of town traveling with kids.

The Charles had a lovely mix of old world charm meets modern conveniences. Our room was spacious and well appointed. I appreciated the “Harvard chairs,” Nespresso machine, robes, and slippers provided. The location can’t be beat - I recommend it if you’re visiting Cambridge.

The only thing they missed was refilling our Nespresso pods when they cleaned our room - everything else was flawless!

Room was quiet, great view to the square in front of hotel and very clean. Wonderful linen and clean bathroom with ample towels.

Front desk person at checkin was some " visiting" student from India who could not even answer simple questions about the hotel- such as how much the breakfast would cost. Doorman did not even offer to open the door- any time we walked through.

Comfortable bed & luxurious bed linen / pillows. Great in-room dining. Location was excellent.

There was an adjoining room (locked door to room next door) from my room & the sound proofing between the rooms was not as good as expected. This only impacted me the first night/morning of my 5-night stay.

The room is wide and spacey. It has two stands for luggages. It does not have electric kettle nor coffee machine, but upon request the hotel provided us with electric kettle.

No electric kettle nor coffee machine. But, upon request, the hotel provided us with electric kettle. It would be nice if the bathroom has installed bidet at WC, either handheld or as part of WC.

Perfect location for our activities on the Harvard Campus. Easy access to Henrietta's Table for meals during bad weather.

The Saturday night room rate was extremely high -- we were willing to pay because of convenience and our familiarity with the Charles after many past stays.

the location and the conformtable of the hotel is very nice. But I could not book the breakfast included with my stay, so I have to pay separetly.

the wealth in this time is no too good to take a walk down the river. And the furniture some time should fix the broken one or you can change the new updated.

Convenient location

Heightened - and unexplained - security presence with Dept of homeland Security, Secret Service, etc all over the place. Price gouging - certainly not worth $ 955. My weekend stay is the equivalent to one week in Sicily - and Harvard ain’t Sicily.