Great location, friendly staff, clean comfortable room with nice bathroom and amenities, a private balcony, and soundproofed room. Really appreciated being able to control my own room temperature . Nice comfortable seating in lobby with working fireplace. This is a very charming property and very well maintained.

The only suggestion would be to have better lighting in the room. Tea and coffee are served in the lobby 24/7 which meant going downstairs but state of the art machine with good selection and very clean and well maintained as is entire property.

The property is a charming property in what appears to be a historic building steps from the heart of Harvard Square. Staff was personable, friendly, and helpful and the rooms were clean.

Our room was very small and a little tricky to maneuver within. Not a lot of work space, but that’s the trade off for having a charming, historic building.

Polite staff and excellent vibe in hotel. One place where you can get real espresso coffee this is miracle for Bostons hotels

lovely staff, clean quiet comfort with good coffee and 4 types of tea on tap in the reception and proper soap in the bathroom plus baggage stored in a secure placel for 9 hours after check out. walking distance from Harvard square

nothing

Very welcoming, clean, and well kept. The front desk staff was very friendly.

No gym - the referenced off site gym is noted as being permanently closed :/ A light breakfast or voucher to a local coffee shop or cafe would be great! The room was super small - not much walking space but well maintained. Love the shower / bathroom.

I loved this hotel especially because of its location so near Harvard University, and the bounteous coffee machine choices in the lobby. The staff was very kind and even helped me switch rooms at one point because of a phone issue, and they were always very friendly. They also provided me with some refrigerator space for some leftovers that I had from one night of dining. Great place to spend a couple of nights.

Honestly, the only issue I had was the expense, but there's not much you can do about that in the US right now, especially in the middle of a major American city (and the location of this place is quite ideal). I noticed that you could hear the red line running down below, but it didn't bother me much at all. I enjoyed my stay.

This hotel is a gem. Impeccably decorated. The staff is warm and wonderful. Quiet, which is amazing given that it's right off busy Mass Ave and near Harvard Yard. The room was perfect. Small, but big enough to do everything we needed to do, including participating in several meetings via Zoom. Would definitely stay here again. This is a tough area to find a hotel, so we were grateful to discover this sweet spot.

The rugs were very worn and there's a banner that hangs out near the street with the hotel's name on it. It's faded and sad and a very misleading indicator of the quality of the hotel experience, which was actually nearly perfect. Replacing this banner would be a very inexpensive fix and would be well worth the effort.

Staff friendly and helpful. Location is excellent.

This property needs updating. Wallpaper is frayed in halls. My glass nightstand was cracked. My room door had a panel that was warped and separating from the main door.

Everything was ok. The location is good in the Harvard part of the city. The room was good,it has everything that you may need. Recommended.

Everything was ok. Maybe having a fridge in a room would be better, especially in summer is important.

Everything!! This is a perfect place! The lovely staff were so welcoming. The room and bed are nicely decorated. Very relaxing. They let us check in early because of the state wide winter storm was basically shutting down the whole town. They have plenty of good coffee,tea and water for the guests. Very clean.