I liked the location, facilities including the gym and games room and free laundry for guests. My bed was super comfortable - thank you! I LOVED the smell in the foyer, public areas.

The staff were very lovely, but sometimes not as helpful as I would have liked. As someone unfamiliar with Cambridge and indeed the US, I found the responses to my questions weren't fully answered.

very modern, stylish and new. Well equipped gym with good tools.

no tea cooker in the room, surrounding area not so great

The hotel was funished well and had comfortable furniture

The staff in charge of booking constantly kept confusing our check out dates and payments.It happened 3 times and it was very annoying to be locked out of the room before our check-out dates.They should improve their communication and consider system upgrade. The washing machine also broke down and we could not do our laundry.

Beds were very comfortable & size of room was very good for price. Nice bathroom. Loved the gourmet tea & locally roasted coffee available each morning.

Welcome/ greeting at check in was offhand.

Very clean and well-appointed. Staff was helpful. Complementary coffee & tea in the morning, but no included breakfast. There’s a nice restaurant attached to the hotel but we didn’t get a chance to use it.

Quite pricey likely due to our stay coinciding with Easter and Boston marathon weekend. Including parking + pet fee we spent ~$2,000.00 for 3 nights. Would be great if they had a small dog walk, as there are no good areas outside of the building for immediate pet relief.

We loved the location as it was close to good restaurants and walkable to the Harvard area, Porter Square, and Bow Street market. Also nearby are Walgreen's and Target. The rooms and toilets were spacious, beds and pillows were very comfortable. A big plus for the free DIY laundry service. The staff members were always accommodating and helpful, especially the front desk. We really enjoyed our stay.

There was no breakfast option available. The rooms were sometimes not cleaned thoroughly.

The location was great for us as my daughter lives a few minutes away on Beacon Street. We enjoyed having dinner with some friends at Josephine during our stay. The room was modern, clean and well designed - good hanging space, in-room safe, refrigerator. The beds were super comfortable! Valet service was mandatory but very efficient and safe space to leave big bags stored in car overnight. The staff were helpful and efficient.

We did not have breakfast; we had brunch after we were offered an early check in. Front office staff were very helpful in securing us a taxi when needed. Most of our travels were via walking. The location is very central to most venues. The lobby was decorated very nice and simple with holiday decorations. The complimentary USA Today papers and afternoon hot chocolate is a very nice touch.

The wait staff should communicate to the patrons about portion sizes on certain menu items; Chicken Ceasar salad could feed almost 3 people.

I really enjoyed my stay. The room was comfortable and spacious, and the hotel as a whole is beautiful and refined, with a great location & staff. The adjoining restaurant was wonderful, and the gym was good too. The only small feedback I have would be to keep the espresso machine in the restaurant open in the morning so guests don’t need to leave the hotel (although there is complimentary drip coffee).

Excellent hotel with very friendly staff. The room was very spacious, as was the bathroom.The gym is big and has almost everything except roller skates and a stretching band. It's great that the washing machine and dryer are free. The hotel is in a great location close to everything.

The only thing was the shower tub with a curtain.