Close to Swindon, easy to get to from Station, lots of parking, nice big rooms, good spa, swimming pool etc facilities, tennis court, British breakfast, comfortable bed.

To get to a Cotswolds village still takes about 30 minutes. For the price of room we should have had bottled water there and a fridge, as well as USB charging points. Also would have expected robes and slippers in room and robes in swimming pool. Breakfast alright but would have liked more fresh veg and meat, as well as coffees like lates as these were extra at £4 each.

We can honestly say it is the best hotel we have stayed in for a long time. It isn’t a chain hotel (thankfully) so service is exceptional. We have always found the staff to be so attentive right from the minute you arrive at the reception desk. The atmosphere is wonderfully peaceful and the facilities are outstanding. The food is really nice and always well presented. Bar staff are wonderful and nothing is too much trouble. The rooms are large cosy and spotlessly clean. This time we also used the tennis court, again a lovely experience partly due to the stunning countryside views (this may also be why I nearly got smacked in the face with a tennis ball a few times!) We really love everything about this hotel and can’t wait to stay again. Sooner rather than later!

We like everything about this hotel and grounds. There isn’t anything to mention here ..

Location was perfect for a stopover on the way to Portsmouth. We booked the Celebration Package, as it was our wedding anniversary. It was waiting in our room on arrival. EV chargers x 4. A podpoint app is needed and they are straightforward to use. Spacious rooms, with a pleasant view over the countryside. The shower was easy to use without having to puzzle over how to turn it on. Good breakfast on offer. Pool and salon on site, but we didn't have time to use them. I'd use this hotel again.

Drove around the block twice looking for the hotel. That's probably satnav and tiredness issues, though.

The beautiful and strategic location for visiting the Cotswolds and the elegant yet familiar style of the hotel. The original building where we stayed is very welcoming in perfect English style, and the new structure is impeccable with its restaurants, fitness area, and pool. We appreciated the welcoming and availability of the staff. The room was very spacious and carefully detailed. The gardens and the hills were a beautiful place for walks and for play. We will return! Highly recommended :)

The breakfast was fine, and what was great was the pot of tea

I enjoyed having pot of tea on first breakfast, l didn't like that we were told to use the electric urn to make out cups of tea the second morning, the taste of the water from the urn was not nice. I asked a member of staff, she made a pot of tea. I think you could improve service by having fresh or fresher orange juice and fresh or fresher apple juice and putting out, water in a glass container with lemon cut pieces and added to the water for people to drink and yogurts.

Check-in very simple and straightforward. Plenty of parking space at the hotel entrance. The first thing we noticed was how clean our room was. It was a large inviting room, with a nice area to sit and read a book. The tea making facility was lovely with good quality tea coffee and biscuits, with the bonus of a fridge to store our milk. The bathroom was large, bright and clean. The bathroom included a bath and separate shower. Good toiletries included. The bed was possibly the most comfortable we have ever slept in. We only had a small amount of food whilst staying here and it arrived hot and in good time. The bar area is really nice and we managed to spend our evenings here having a few drinks. Lovely atmosphere. The staff were kind and pleasant to make conversation with, even though they were very busy at times. The grounds of the hotel were clean and tidy, and the whole area was peaceful. We took a lovely walk around the grounds on our first evening. We did view the swimming pool area, it looked very inviting but unfortunately on this occasion we didn't have the time to try it out. Staff at the pool reception were also friendly and knowledgeable. We would stay here again in an instant!

There was not anything we didn't like. Our whole stay was really nice from start to finish. Staff and surroundings made this a pleasant comfortable place to stay.

The staff were friendly, professional , and a top rate team to be proud of. When we arrived, there were 2 separate functions in progress & I was concerned about potential noise etc however the hotel & facilities are so vast & designed in such a way that had we not known they were on we we wouldn't have known they were taking place. Carries bar was a great area for us to be together as a multi generational family, we loved the opportunity to spend time together in a relaxed & excellently run amenity. Since booking the hotel I have had to undergo major surgery which meant I was unable to use the leisure facilities which was disappointing however members of our family were able to do so & they loved it. I loved the memorabilia on the walls & it is clear that this is hotel with family values which understands & appreciates it's community.

This is clearly a base for coach holiday groups and combined with two functions over this weekend it did affect our breakfast experience on the first morning. We had gone down to breakfast later rather than earlier in the knowledge that a coach party were likely to have an earlier breakfast however this did impact on the levels of food available which weren't replenished so perhaps something to keep an eye on. The second day with less people staying was a much improved experience. Coffee was not as good as I would have hoped, perhaps a think about serving cafetiere & teapots to individual tables ? Also, the veggie sausage, suggest Quorn, Richmond, Heck rather than the vegetable versions.

Lovely room with a huge double bed. Nice and warm when I turned the radiator up and a table to do my PC work. I was warmly met at reception both on entry and on exit. Breakfast was lovely and I thoroughly enjoyed the stay. I didnt use the facilities as I was very tired. Slept well and it was nice and quiet. The shower was an AquaLisa that I have at home and it was invigorating and warm

I really couldnt fault this stay as everything was geared to the customer. If I had to say anything the breakfast buffet was warm rather than hot but very well cooked.

Pool and spa

It would be nice if pool opened at 7am to beat the rush at 8am where its busy for a few 1 hr or so before people ate at breakfast(This was bank holiday so maybe normally its not busy in morning?) You have a lovely Yamaha grand piano that isnt being used in carries bar,such a shame.Just screaming to be played Perhaps someone could play once in a while,or maybe it has an option to play it itself or maybe move to the flame restaurant and play it there. Im sure it will be a nice ambiance

We had a lovely weekend here with our kids. The swimming pool, gym and spa area were really good, plenty of breakfast available, and a good selection of meals for dinner too. Everything was clean and well looked after and the staff were friendly and helpful.

We had a family room with bunk beds in the main hotel initially but it was too small for four so we moved to the Pavillion (separate building). The room there was much better with a massive bed and good bathroom. It was however very hot and the thermostat made no difference.