Good service by the front desk. Excellent place at the center of the city. Good WiFi

That I reached earlier to the hotel and no place to leave our luggage. Had to back my luggage until 3 pm.

Clean room with big bed and super friendly staff. Good value for money.

A little bit noisy but it turned out that the door to the balcony was open and people were making noise on the street. So it was better when we closed it.

Comfortable beds and good location next to Museo Maya.

No complaint

nice beds, nice room

there was no wifi in the room

Price, location, free parking, 24hr reception

The door was in a very bad condition, hard to close and felt like somebody wouldn’t have much trouble forcing themselves in. The wifi is very bad.

We asked a quiet room and it was. Confortable beds. Big room. Walking distance to city center. 2 nights were ok.

Bed sheets were not really clean, hairs and dirty marks on it. Lots of black hairs also in the shower, around the sink. Towels don't look also well

Hotel has a good location right in Chetumal downtown.

Room had a strong smell of cigarrete smoke

the room smelled of sewer water. there was no cable. the pillows were small and bumpy. There were no blankets or proper bed covers

The location

The need more staff and wifi keeps on dropping and need cleaning and there was no toilet seat.

NOTHING EVERYTHING WAS HORRIBLE.

Horrible the whole place smelled like septic water just horrible and it has no improvements the sheets looked dirty and had dust on them , the tv didnt work and there was no hot water. It really isnt worth the price they charge that place should charge less than half of the price value they ask for. They need a super mega remodelling dine to that place because its not even worth a cheap motel room.