It's prob good sign, of plenty of use, the decor could do with being freshened up but the staff and atmosphere is lovely

The hotel was absolutely beautiful! We especially loved the facilities especially the pool and the jacuzzi was a great experience! The room we got took my breath away it was absolutely massive! Lovely spacious room with a great tv and lovely bathroom! It was very very comfortable Staff were very nice and friendly especially Laura who greeted us every morning at breakfast! Its very central and within a few mins walk from the Aquadome and has a beautiful cafe right across the road that sells lovely coffee, loved that parking was free of charge and it had a huge parking area

We love everything about this property and already planning our trip back! We had nothing negative to say about the hotel we loved every second!

Receptionist very pleasant. Male Bar steward was too busy looking at his phone to notice you waiting at the bar.

It was a newly refurbished room, very nice but due to it facing a busy street it could have done with a Voile curtain at the window for a bit of privacy during daylight hours. The shower was large with only a small shower screen, the shower tray was raised so the water was pouring onto the bathroom floor, not the best design. Also the bathroom door wasn't full size width so for the larger guest it may be a struggle to get through.

hotel was comfortable. Staff very friendly and extremely helpful. Location was perfect

we didn't like the breakfast. the menu was varied but some meats and cheese would have been nice. coffee was cold and not nice. We find this in most hotels. Tea was freshly brewed and good. Service at breakfast was excellent. cooked breakfast was only ok sausages not good. Hoping to provide constructive criticism, only overall we enjoyed our stay

Everything was very good. Room was bright and very clean. Easy access via lift. Large carpark at rear of hotel. Breakfast was predictable. Bar food was good and staff were excellent.

Only one tiny complaint. Bathroom was a bit small. It was not suitable for anyone with any health issues. There were no handrails in the toilet area. This left it a bit difficult to get off the 'throne' for anyone with reduced mobility.

Location excellent, staff very friendly and helpful, decor a little quaint but lovely (delightfully old fashioned bedside lamps), bar food and drinks very satisfactory.

Breakfast was disappointing. No prepared fruit (one of my favourite aspects of hotel breakfasts), no cheese/cold meats on offer, no menu offered (I hoped French Toast might be on offer). I did ask for and got a freshly fried egg. Selection of breads/pastries was poor.

In a perfect location, everything within reach. The room were ok and comfortable enough and breakfast was good.

Some staff personal hygiene were poor and table were left unclean, the food in pub was poor. The facility has lost its old charm and needs some update.

Great location, and a good leisure centre. The staff were all very good an friendly.

While the hotel is clean and well run, it is clearly dated. The bar food menu was good and well priced, but the breakfast menu could do with some modernising.

The Brandon's location is brilliant, central to all the goings on of the festival. The staff were very helpful, the leisure centre was a lovely bonus. We're already planning for next year hopefully Bed was very comfortable. Unfortunately no bottled water in room or fridge. Decor is quite dated but served its purpose.

Decor is dated, no water in room. Or fridge.

Very friendly staff. Good pool open good hours Very friendly obliging staff in morning in restaurant. Quick service at breakfast

Room service or other way to get a sandwich or some simple food when restaurant closed. Shower flooded easily if you did not know its foibles