The hotel has an Onsen (hot bath) in the basement, which hotel guests can use free of charge (seperate male and female area). The breakfast is a buffet type with sashimi, different fish types, hot and cold plates, miso soup, bread, rice, ... very good breakfast, which I had booked together with the hotel. Location is good within walking distance to a supermarket, convenience store, restaurants and tram.

Parking fee of 500 Yen is acceptable, but I do not know how they check who paid and who did not as I did not get any receipt for parking. Not a problem of the hotel, but the 1 Mio. USD view of Hakodate is not that special (good marketing). They say that they do not change towels every day, but they do as well as the pajamas you can use to run around the hotel.

The room is considered quite spacious, I requested ocean view and they are very kind to provide us according to my request. Location is quite strategic, not far from JR station. we rented a car so its not an issue for us. Parking lots is limited eventhough we have to pay for the parking fee every night. The staff directed us the other parking lot opposite when the front parking is full.

the free WIFI is sucks. it is an open WIFI without password, everyone can just use it hence its super slow and doesnt work at all. We had problem using their washing machine in our room. the common paid laundry dryer is at downstair.

Great location between beach and station, on a street with a lot of food options. Great breakfast, maybe the best breakfast we had in a hotel, especially the fish options (of course). Very friendly staff, speaking English. The rooms are quite big for Japan and super clean. The hotel has also an onsen, offers Japanese massage, has a laundry (super useful) and a play-area for kids.

The fact that many tourists were using the pajamas offered by the hotel during the breakfast. And also the noisiness of some of them, I felt really sorry for the staff having such customers.

It was very spacious which is (unfortunately) a rarity in Japan. It actually allowed us space to store our luggages properly without tripping over like a hazard. The hotel observes eco cleaning so you don't have full room service every day. But it gives you an option to change your towels daily and clear your garbage. Staff were pleasant and most had basic English to be able to communicate with you. Having an onsen onsite was a plus, allowing you to relax and wind down after a long day. NB: 900m distance from JR Hakodate station.

-Basically an apartment room, huge space -Kitchenette is well equipped with kitchenware, electric hob, big fridge -Combo oven also provided though difficult to operate in other mode than microwave as it's only in Japanese -Washing machine available in the shower room is a huge plus which is weird that they don't advertise more

-TV located in weird corner of the room -There is a bit of a cigarette smell left in the shower room, and the air filter machine can't get rid of it all. -Not enough parking spots, we had to go to the 3rd parking lot located at the next block which cost the same as the closer ones

Friendly staff, nice room, and public bath, decent location as well.

There was a full day where the public bath was unavailable and no alternative was offered. The breakfast buffet was changing daily which is not bad in itself but we felt that there was quite the difference in the quality of it during our three nights there, with two of the mornings not being too interesting food-wise.

The room was comfortable. There was a kitchen and a laundry machine in each room. There is a big carpark for hotel guest to use and if that is full, there are another 2 more carpark nearby that can be used as well. The breakfast is superb. Must try. Every morning offers fresh sashimi don, ten don and kani don. Well worth the value. The onsen was good as well. A bit crowded but none the less comfortable. Walkable distance to the busy streets.

The check-in experience was less than ideal. The person that checked us in (a young man) was very rude to us. I understand it is hard to use English to communicate and we offered for him to speak Japanese to us as my husband understand Japanese. He was still very rude afterwards. It is not about the language barrier but the attitude he is showing. He is by far the rudest staff I have seen in the whole of Hokkaido. Disappointing. The next time round we were served by Sato, and he was very friendly. The kiosk downstair only sell very simple items.

Onsen is great and relaxing. Has many facilities like washer and dryer on ground floor. Also their in-house house shop sells many nice local products like local milk and fruits. Lots of space in our twin bed room with an amazing view of the seaside. Taxi to JR train station is also very good for 700¥, walking is a bit far with luggage as it's 1km. Lots of restaurants within walking distance.

I had an earthquake at 3am :( next time please no earthquake. Also I didn't win the PS5 from the claw machine game.

Incredible value. The room we got was huge with a balcony and a view of the sea. Including a kitchenette and clothes washing machine in the room. The onsen in the basement is decent.

It's not in the most central tourist area, but Hakodate is not so big. I think the room size value and onsen more than make up for the additional 10 minute walk.

We got big room with balcony and excellent view. Also in the room there were fridge, washing machine, kitchenette with tap and sink, lovely bathroom. Onsen at the hotel is perfect, breakfast rich and it includes a lot of Hokkaido produce. It is pnly 12 minutes walk from the station but 3 minutes from tram stop. Tram system is good in Hakodate. We would definitely come here again.