We booked Rooms Inn for 1 night as we was going to a comedy show at the Utilita Arena. For the price we wasn’t expecting much but the hotel was lovely! The bed was comfy, shower was nice and was nice that the tv and radiator actually worked!! Decent breakfast bag too upon leaving. Staff was lovely too upon arrival and helped with any questions (even rang up to us when we ordered a takeaway and it had been delivered- we checked we could order to the hotel too before ordering and they gave us recommendations). Would definitely look at booking again for our next trip to Newcastlez

This place is cheap considering the living cost of this country. It is in the city centre. The room is pretty good. Hot shower, comfi beds, and they provides breakfast too (not anything extravagant but adequate). Good value for money, definitely!

The room I stayed was double suite and it was spacious and good. Bathroom was also good with shower room and toiletries and towels. The hotel was conveniently placed close to central with walkable distance and a bus stop just 1 minute walk and multiple other stops close by. Limited parking onsite was also provided though I didn't opt for it. On the whole it was value for money deal!

The cleanliness was not up to mark. Shower room had some hair strands which they didn't remove even after repeated cleanings. The breakfast is just a grab and go packet with yogurt, fruit, juice and croissant and is repetitive.

cosy rooms , free parking , 10min walk to city centre

After a night out a friend followed us back at the hotel at around 10pm to use the toilet before he drove off. Not 30seconds pass by, a member of staff was knocking on our door, I politely opened the door only to hear ‘this room is for 2 people’. I was like fair enough you must see a lot of stuff so I explained that our friend as we speak is in the toilet and will be out in a minute, and he’ll be on his way. In return, instead of returning an understanding nod or at least a polite response they went ‘if he is not out in 2 minutes i will…’ You will do what? I used to work in hospitality and giving the benefit of the doubt in situations like this is the least you can do.

Superb location - 15 minutes walking distance from St James' Park. Excellent value for your money for such a central location. Really great that free parking is also included in the room. This is a budget room/hotel - you get what you pay for so if you want a low budget, clean and central location then this is an excellent choice.

We paid extra for a 'Superior Suite' and whilst the room was very big, the bed was still only a double. We would have expected a much larger bed for a 'Superior' room. The 'Breakfast to go' is more like "breakfast snacks to go" and the 'snacks' could be a little more varied.

Pleasant and helpful staff, good sized rooms, our group of 13 were all situated close to each other. The breakfast bag was refreshing in the morning as we were there for a stag do, and the apple/orange juice helped kickstart the day..

In room 124, there were many holes in the wall which were shaped like fist marks and we felt obligated to take pictures on arrival as we did not want to lose our refundable deposits. Nothing came of this however! In the same room, the shower was leaking over the bathroom floor from a broken seal or detaching silicon. There was an awful smell coming from the drains in room 113 which was not pleasant, however, we did not spend enough time in the hotel to let this bother us.

Upon arrival the service desk advisor was very friendly and helpful, she was very professional and set our stay off with a great start. The beds were extremely comfortable and the rooms are spacious but still comfortably warm.

Unfortunately the morning service desk advisor wasn't as friendly and or polite as the member of staff from the night before. She was a little rude when we approached the desk to hand in our passes and basically waved us away when we enquired about breakfast. The only other thing was the room beside us was quite loud until gone midnight, but I was tired enough I managed to sleep still!

Location was ideal & parking gave peace of mind. Due to the location & its' centrality to public transport, I was able to leave the car parked @ the hotel & use a local bus service (right outside the hotel!) into Newcastle Centre & then have the option of using both the Metro & Newcastle Central Rail services to explore both Newcastle & outlying areas, such as Durham & York.

Not applicable. Everything was absolutely fine!

A twenty minute walk from Central Station. Beds were comfy and I liked the takeaway breakfast idea which you could either take with your on the way out after check out or take it to your room. Good value for money. I appreciate hotels that have 11am check out times and that allow late check-ins as I was at a show beforehand so couldn't check in until gone 10 pm.

The TV signal would go funny at times with no way to control it as there was no access to move the aerial. Whilst you can't make it completely sound proof due to my room window facing the main road, I think the widows could do with either double or triple glazing assuming they aren't already double glazed as you could really hear the traffic quite bad..I thought my window must have been open but it wasn't. Breakfast bag items was different to what advertised. I would have loved a pastry or muffin! Shower was also a bit difficult to work out, I couldn't get it warm for ages then it suddenly got too hot.

Room was pleasant, staff were awesome in trying to find me a steam iron. Unfortunately the one they found leaked, but the housekeeping staff offered to iron my shirt and trousers for me in their press. She couldn't have been more helpful, very nice of her and the staff on reception to help like that. Loved it.

Unfortunately the shower was dirty, found a long hair stuck to the wall. But it was soon resolved by reception staff, housekeeping was sent immediately to rectify this problem and she couldn't apologise enough for the mistake. All in all, staff made it very pleasant despite this setbback.