The size of the apartment, well presented, clean, tidy, warm and secure. The apartment was quiet and comfortable. Location was excellent for city centre, park and walk and also for excursions to the beach (Tynemouth and Whitley Bay) only about 10 -15 miles away . Car parking is off road and outside the property. Works really well . Plenty of Places to eat to suit budgets and food requirements .

The outside light on the fire escape (lighting the bedroom) going on and off in the night, maybe blackout curtains would resolve this.

The communication from the owner was excellent. The check-in was easy. Off-street parking is plentiful. The apartment was warm and comfortable and spotlessly clean. There is plenty of hot water, an excellent shower, and lots of towels provided. We enjoyed Netflix and the large screen. TV. The remote control needs replacing as it didn't work very well.. Crockery and cutlery were adequate, but I would have liked a sharp knife.

There was no shower gel, shampoo, or soap.provided in the bathroom, just antibacterial hand wash. There were only 3 very small saucepans provided and only one lid. There was no frying pan, which meant we couldn't make a cooked breakfast. No teatowel provided, although there was washing up liquid to use.

Good location close to town and on bus routes. Clean and felt secure. Tidy bathroom with good shower.

Heating system not as described. Instructions said to simply adjust thermostat in living room and all would work automatically. This was not the case - separate electric heaters in bedroom and living room which had several buttons to press and no instructions. Heating therefore unreliable. Also TV had no instructions - I could only get I player to work.

The Accommodation was clean, comfortable, and convenient. The flexibility to enter after hours was great. It's so quite, given its adjacent to a main road. It's 30 minute walk to Centre of Town and train station. There is a bus service you can take on return back to accommodation as it's a slow steady uphill climb. It all depends on the weather and what you like to do. Close to affordable takeout or dine in. Very prompt response when raising a potential issue.

We raised a maintenance issue and received a prompt response. My concern is that when maintenance issues are not reported or noticed by cleaning staff or previous tenants, then how does it get fixed. There was no information in the accommodation about heating. Which may be beneficial to travellers who do not understand how to use radiators.

The property is beautiful. Very clean and modern, very comfortable. A really lovely place to stay. Comfortable sofa with TV, comfortable bed, kitchen and dining table and a nice bathroom with a very good shower.

The apartment was a little far out from Newcastle centre. It was about a 25 min walk or a short bus trip. The kitchen could also do with a few more items in it. The chopping knife is flimsy and I'd say really needs replacing. There was also no frying pan. Anyone visiting who's planning on making a home cooked meal probably needs to pack their own equipment, however to make basic oven food, everything is available.

Good location, 30 minute walk to the city, parking right outside the door, clean and tidy, well presented apartment. The late night door service was much appreciated especially as we arrived much later than expected due to the clocks changing, was nice to be greeted by the night porter as soon as we arrived to the door.

Nothing really, was warm and comfortable, slept well. A useful addition would have been a hand shower attachment but that’s all.

We only stayed 1 night but would happily stay longer and return. The welcome was friendly and checkin made easy, and the apartment itself spotless and spacious. There was some little cosmetic bits but nothing that took away from the large rooms, huge and comfortable beds and having everything you need. Location is great too - close to the city and also the Metrocentre if that’s of interest. Having parking at location was a real plus too. Loved our stay and would be first choice if returning.

The apartment was clean, had absolutely everything that I needed and more. There was a bag of ice cubes in the freezer when I arrived which was underrated and a really nice touch. The apartment was very cozy and a great space for travelling for business. The TV and internet were top speed, and I could cast YouTube, Netflix etc from my phone which was very convenient. The bedroom was very comfortable and had ironing facilities which was very handy. The kitchen was very compact, and again had absolutely everything that I could've needed, from cutlery, cooking materials, to salt and pepper. Checking out was very convenient and easy, as all I had to do was place the keys inside the express check out box and I was on my way in the morning. The gentleman at check in was polite and helpful with providing the relevant information that I needed to know. Bentinck Apartments is by far my favourite hotel that I've stayed at so far while working away from home.

I can't think of anything that I didn't like. Every time that I walked into the apartment, I was always impressed at how comfortable and at home that I felt.

The property was clean, comfortable and in close proximity. It was still spacious too

It was too hot during our stay, windows can’t be opened further. Cleaning products were not provided even after many calls, cleaners didn’t come until a day before we left. We stayed for 9days and no one ever responded

Positives - Very well set out modern with a separate area for television and kitchenette. Big walk in shower. Good Location for St James’s Park and city centre. Short walk in. Negative - bed although big was not comfy and two singles together and wasn’t very comfy in middle where they join. No television in bedroom.