The fact that they could make an exception for us to check in earlier ( at 12 as we arrived very early and it was very cold).... And the breakfast 'oh my...'

Nothing I can think of...

It's difficult to say because it was out of this world, from the reception, the room service not to forget the chef It's a world class

The room was spacious and the staff were very friendly. The service was excellent.

The only disappointment was the bed was not very comfortable. Usually the hotel beds are very comfortable but on this stay it wasn't .

The location is perfect and close to the beach

If they can at-least add a small fridge in the rooms it will be better

The Prestige, the elegance, the exquisite detail on the walls, the entrance and the immaculate different floors! The heavenly smell/aroma in the foyer and on each floor! We liked the ambiance, the buffet breakfast in the morning, the lambshank and grilled chicken dinner! Surprisingly affordable food menu! Not typical for a classy hotel of this nature! Every staff member is always eager to help, with a vibrant smile, always! The views of the beachfront from our room were to die for! We requested an upgrade to a room with sea views. Handled speedily and professionally, by the people at reception: Andy, Cebo and porter/bellhop Sifiso, among others! The morning reception team was very patient and extremely diligent! Thank you, thank you! We wish we could rewind the entire holiday, and revisit the Edward hotel. We're already planning to go back! Absolutely stonking!

The headboards in the rooms are nice, but too straight up. Sitting up in bed is a bit uncomfortable! Suggestions: A headboard sloping slightly from the bed to the wall, or an addition of continental pillows to lean on in bed. This made me miss my bed at home! Maybe a small couch with one rigid chair!

This hotel was fantastic from the moment we arrived. The warm reception from the staff—whether at the front desk or in the restaurant—was exceptional. There was always someone available to assist us immediately, making our stay seamless and enjoyable. We were celebrating our wedding anniversary, and my husband needed a vase for the roses he had bought. When he asked the concierge, they not only sent up a vase but also surprised us with a bottle of bubbly and chocolates. Walking into that beautiful display was one of the highlights of my day. Since we were in Durban for a function, we sometimes had to call housekeeping very late at night when we returned. Despite the hour, they were incredibly friendly and promptly fulfilled our requests. Breakfast was absolutely delicious, offering a wide variety of hot and cold dishes. We also ordered room service at 9:30 PM, and our food arrived within 15 minutes. We had pizza and some chips—both were perfect. I must include that the view the beachfront was breathtaking. Overall, our experience at this hotel exceeded our expectations, and we truly appreciated the thoughtful gestures and impeccable service.

Friendly staff from the moment we walked in. The food and bar service were great. The spa was great. It could do with an expansion during the pick season. The hotel is beautiful and deserves the 4-star rating it says it is, just minor maintenance issues that can easily degrade the place if not taken care of.

The noisy aircons in the rooms. The trap door on the ceiling in 710 can look more appealing than it is. The sliding door and windows in 407 require a little TLC as they do not shut properly, thus allowing noise from the beach visitors. Otherwise, I would recommend the Edward Hotel to anyone looking for the best 4-star beachfront hotel any day. We had a pleasant 6 nights stay ever as a couple that frequents Durban. Our many thanks to the hotel staff.

Room was perfect but the microwave wasn’t there, fridge in a hidden space

Didn’t have microwave

The staff and the facilities are great. Breakfast....wow, there is nothing more you can ask for.

The bedroom pillows were not great but the bed was comfy and the facilities clean.

I recently stayed at The Edward on O.R. Tambo Parade in Durban and had an exceptional experience. The room was impressively neat, spacious, and offered a stunning ocean view. Everything about it, from the spotless linen to the fresh, clean scent, made it feel like a home away from home. The bed was comfortable with soft pillows, and the air-conditioning worked perfectly, adding to the comfort. My only suggestion for improvement would be to add more TV channels to provide some extra entertainment for downtime. The staff at The Edward were incredibly welcoming and attentive from the moment we arrived. They went above and beyond to make sure we felt at home, even going so far as to stand outside with me during a late-night smoke. I also felt reassured by the security, as I noticed them patrolling even in the early morning hours when I peeked out my window. Dining at The Edward was a treat. The breakfast and dinner offered a delightful variety and were absolutely delicious. The dining area was spotless, and everything was arranged with a touch of elegance that made each meal feel like an experience. The entire hotel has a fancy yet tranquil ambiance, perfect for a relaxing getaway with friends or family. The Edward is a wonderful choice for anyone looking to enjoy a peaceful, comfortable stay in Durban. Highly recommended!