Sonrisa apartments are clean, comfortable, spacious and very well equipped. There is everything you need. They are in a perfect location, near to the beach and promenade as well as the shops restaurants and bars. Night time security is excellent. The whole area around the apartments is gated so it’s very secure and quiet at night. Our host met us on arrival and explained everything to us.

The bed was a bit small for us. It would have been nice to have just one tv programme in English, maybe the news.

Communication was excellent. Our request for an early check-in was managed brilliantly. The location is amazing. Close to the beach and bars. The site itself is clean and well presented. It's also secured at night with gates, which added that extra peace of mind. The apartment was very clean and very quiet considering its location. The bed is very comfortable. The kitchen has everything you might need.

Adding some larger drinking glasses could be useful to some. The freezer can be a little loud (makes a clicking sound), but we all want ice, so sacrifices must be made.

Lovely and clean, had everything you need for 1 night or a full holiday. Location was excellent, close to both Old Town and the strip...100 metres from the beach.

Was a bit difficult to find even with information supplied. I've been to Benidorm for 10 years, know my way around but still couldn't pin the location down, had to call the agent. The lock on my room door was a pain to open, it needed a pull and then a big push to get it to work. Other than those issues, no problem.

The location was fabulous couple minutes walk away from the beach. The apartment itself was spacious, clean and had everything you need for a stay away from home. Nico was extremely helpful meeting us on arrival accommodating us with our early arrival and late departure. Would recommend these apartments.

Hair dryer could do with being out of the bathroom. Just so when someone else is getting showered you can dry your hair.

Clean and modern facilities. It was so central, a short walk to Levante beach, round the corner from the new town and just down the road from the old town. Perfect especially if it’s your first time to benidorm. The staff were so welcoming and communication was easy!

If I had to say anything negative, which is hard to do, I would say a balcony was missed. However being that close to the beach it’s not essential at all.

The proper was nice and clean, in a great location. 5-10 minutes between Old town and the British square, and only one street back from the beach front.

It could potentially do with a sign on the door/wall. As once you’re in the courtyard it just looks like a residential apartment block. That being said, we rang the number and the guy came out and found us straight away and was really helpful.

The apartment was lovely and clean, nicely decorated and had 2 bathrooms and a bed so comfortable i didn't want to leave! Had a washer, iron, coffee machine, towels and toiletries It's ideally located in between old town and new town and one street from the beachfront Everything was so easy from booking to meeting the host. I'll definitely stay here again!

Nothing to dislike

Nico the rep was absolutely fabulous and can't rate him high enough with how helpful he was as I did send lots of messages about how to get there from the airport and where to get off at etc. For anyone thinking of using Beniconnect, it's really easy. When booking online at beniconnect for the bus book a return to the Belroy hotel and it's about a 2 or 3 min walk to the apartment (which is located behind the Bulldog bar). The Beniconnect is situated at level -2 at the airport and they are so helpful. They will send you an email the day before you leave to let you know what time the coach will pick you up from the Belroy The apartment was gorgeous and very spacious. I have no negatives and would definitely go back again I've added a photo of Nico and also a view from the apartment to show The Belroy so you can see how far to walk

There was nothing

Spotless, spacious & perfectly placed. Behind the Bulldog, it's close to the beach, on the edge of New Town but don't hear any noise from it at night. 10 mins stroll along the beach & you're in Old Town.

Only minor, needs magnets or something on the sliding wardrobe doors to keep them closed. Everything else far exceeded expectations so still gets top score 😁

The apartment was exceptional every thing you needed to make your holiday, it was spotless, very modern and spacious, I couldn't fault it and the location was perfect. Customer service was second to none, from booking in to booking out. I have stayed in a lot of apartments in benidorm and this one has been the best.