Room upgraded, was very spacious and lovely dual shower/bath Air con very good Staff very friendly and helpful

Just be aware that the location is out of town, about 30 minutes walk The hot tub wasn’t open during our stay The restaurant also wasn’t open during our stay The room smelt of smoke

Nice modern hotel with good facilities and really friendly staff and helpful staff.

Location was a little out of town but walkable

The architecture and the interiour of the place are great. The staff are glad to help cheerful, professional and everyone I spoke to could answer my questions in English. Our room was equipped with a fridge and everything else we needed.

When we booked only "basic double room" was available and in basic double the bed is too small for two people not willing to permanently spoon.

We were upgraded to a large suite, so were very happy with this. Clean and modern - no complaints at all. Good breakfast. Friendly staff.

When booking, we were told parking was 10 €, but it turned out to be 18€. Drinks in bar very expensive. Meal in Restaurant was good, but service was almost comically bad- waitresses need some training!

Lovely clean hotel. Staff were so friendly. Delicious fruity water in reception. Breakfast had a great selection. Showers had great pressure. And great air con.

Long walk to old town and quote expensive however it was a bank holiday weekend so that probably effected it

The room , the lovely layout, the jacuzzi bath. Lovely towels, lovely big bed

Plastic tea cups in the rooms. Looks cheap No coffee facilities in room and not enough tea facilities.For a lovley hotel upgrade the cups to china mugs in the rooms

Nice hotel - clean and comfortable.

On a noisy road which was fine if you had windows shut! A little walk from the centre but we knew that when booking

Very good modern hotel and service. Administrators at the desk are very helpful, polite and nice birds. at the end of our round trip was good experience to stay in Zenit as the official end of vacation. We have asked for quiet room, and it was really quiet. Great service for hotel bar and breakfast. Very clean. Location is always question of preferences, but for us was nice to walk through lovely town to the dining area and old town. For those who criticize location- there is always an option to pay few hundreds more for central location 🤗

Underground parking on site is available for additional upcharge. But for us as a bit stressful to go in/out, also with a system of gate openings/closures, and opposite traffic. But in the end our car was safe. The hotel also offers quite basic choice of cosmetic staff which might be improved for 4 starts hotel.

This is a very nice hotel located in the residential area of San Sebastian but still within a walking distance from the beach and the old town (20-25min). The room was gorgeous, very quiet and well-equipped. Our dog was very welcome as well.

The exit from the parking works through a button that we did not manage to locate, so we were stuck without any mobile reception and my friend had to walk all the way through the parking to the 3rd level and then up to the hotel to ask them to open the door. Still have no idea where that button was, but please make sure you check in case you are pressured on time during your departure. We lost about 20min trying to figure things out at 7am in the morning.

The hotel itself is really great. Nice and service minded staff. Our room gave us a wow-feeling when we entered. No disturbing noises from the traffic outside.

The only negative thing about the hotel is that the toilet didn’t have any toilet brush. When we asked for this the staff offered to come up and clean whenever we wanted though, so I guess that’s great service (although it would have felt a bit embarrassing doing so). And the location is a bit off but on the other hand we had some really nice walks (which is necessary because San Sebastián is full of delicious food).