Location Breakfast was great value Staff helpful & friendly

The room was the smallest bedroom l have stayed in in almost 6 weeks It was noisy from road traffic & walkers outside Plus l could hear foot steps & toilets flushed from upstairs residents no sound proofing

Breakfast was exceptional value

A cafe/bar would have been most helpfull

This was our 4th stay through the years at Sercotel Hotel Europa. We return because the staff, the hotel does not disappoint. The staff are professional but also warm and friendly. The Hotel is one street from the beach although there is not a view from the rooms. The breakfast is quite varied and not in a cramped space, one can choose your own table and food. There is 24 hour reception and the hotel is very clean. We will come again for a 5th visit next year.

My only wish is that it would be on the street of the beach with a beach view. But this is a good hotel, great staff, clean so I don't mind a one street walk to the beach.

The location, location, location, lovely lobby, helpful staff and ease of check in. We very much appreciated staff having English. The hotel is walking distance to wonderful cafes, restaurants, beach, etc.

The room was a bit stuffy and dark. I couldn't open a window because the noise of the pipes from the other buildings was too noisy. The walls seem really thin and we could hear water flushing and rooms being opened and closed. You couldn't tell what type of a day it was (weather wise) until you went down to the lobby as the window looked out to the internal walls of the hotel. However, we knew we weren't going to be in the hotel room for much of the day so it was fine.

Fabulous location, beside the beach and old town

A bit more expensive than what I would have liked

Reception was helpful, staff spoke numerous languages, nice touch at reception was fresh water dispensers with citrus and some sweet treat to help yourself to. Rooms were comfortable including the bed, shower was good. Breakfast was a highlight which is unusual as I usually find hotel breakfast are not worth while .. this one was really good and included in our price. Fresh orange juice from an orange squeezer was a real bonus, plus Cava if you wished..this may have been because it was Christmas season, but a lovely idea. Plenty of fresh fruit, lovely breads and pastries and good jams, cold meant and eggs etc .. very impressed.

As the bathrooms have limited space they would benefit from split or bi-fold doors opening into the bedroom rather than a full door opening into the bathroom, this would make a world of difference.

Very good location, close to the beach and the old part of the city. Nice breakfast too, good internet, room not big but good for someone traveling alone, and newly renovated. Peaceful and quiet place, no outside or inside noise.

When I arrived very early in the morning by night bus, there was someone at the desk who told me to come back by 2 pm to check in, a bit unkind he was, and as it was a rainy and windy day, I was waiting in the lobby. The next guy kindly gave me the room already in the morning hours, very grateful to him, because I was soaking wet.

Excellent location - 3 minute walk to beach and 10 minute walk to Old Town. Good breakfast and friendly, helpful and professional staff.

The room was not very big but sufficient. We originally had an inside facing room and in March even though it was cold outside the room was unbearably hot. There was no way to adjust the temperature to make it cooler. We had to keep the window open all night. Thankfully they switched us to a street facing room and the temperature in the room was fine. The front desk staff was understanding and helpful.

Great location for 'old town' and beach. The breakfasts were superb: hot food/ cold buffet/ fresh fruit/ cereal/ sparkling wine/ walnut cake! If you know the Academie hotel in Bruges with its superb breakfast choices then rest assured the Sercotel Europa matches that quality. Attentive breakfast manager ensured fresh helpings of everything were delivered when required. Desk staff were incredibly helpful and friendly. We parked our car in a local garage round the corner which provided an excellent friendly service. Bonus was local small bar/ bistro where you felt like a local and were served like royalty.

The local boat trip is a waste of time/ money!

In a great location: walking distance to sea front and near lots of lovely bars and restaurants. Breakfast was a great selection, kept well stocked and lovely relaxed atmosphere. Had to pre-select a time to suit us which wasn’t a problem. Checking in was quick and easy. We arrived early but still given access to our room. Perfect

No view from the window: just a brick wall. We were in a triple room so a little bit cramped. But we never intended to spend much time in the room. Beds were comfortable and the shower was good