This charming hotel was a perfect location for exploring Grenada. The beds and linens were very comfortable and the room was small but lovely. The front desk staff were helpful and friendly. I would stay here again!

We didn't care for the breakfast room (in the basement) or the scrambled eggs, which were cold. Thus, we were glad we didn't include breakfast in our overall stay. My recommendation to the hotel is for better signage for the stairs. One morning the elevator wasn't working and we could not find a way out or how to get to the lobby. Other people had the same problem. Finally, we encountered staff who were helping another couple to get out and we followed them. This meant we had to go outside to get to the lobby. The door leading outside was not obvious because it was covered in paper and there was construction in the room. If there was a fire, this could have been a serious safety issue. Please install signs for your guests 🙏

A lovely hotel. Very clean in a very central location. The bed was super comfy and best pillows ever. We had the room on the top floor with the terrace which was very private - a lovely view of the city and a nice sun trap - I wished the room was a bit bigger but it suited our needs. The breakfast was excellent and staff very friendly. If the weather was a tad warmer we would have stayed on the roof terrace alot more as it could be a sun trap - the pool is heated - an amazing panoramic 360 view of the city. Super location - close to main sights and restaurants. The only thing I will say is that as soon as you book your room and you have a date you MUST book the visit to the Alhambra - this is basically the MUST thing to do in Granada - the ticket costs about 20 euros from the ticket office (link below)but you have to book at leat six weeks in advance - what we found is that the tickets get sold out weeks in advance - mainly being brought by tourist companies who will then sale it in at an inflated price - we were offered one ticket for £200 - it is a scam if they say you can buy on the day - you can’t - this wasn’t just our experience but lots of people we spoke to. This is no fault of the hotel - I just want to let you know as it was such a disappointment for us not to get a ticket (I even stayed up at midnight to try and purchase last minute ones from the ticket office but it was impossible) https://www.alhambra-patronato.es/en The above is the link to the ticket office - don’t be scammed like so many others. Apart from that would definitely recommend this beautiful hotel - would love to return.

Great room, great location, super friendly and helpful reception staff. Amazing breakfast that was very good value for money. We really could not fault this hotel. The room was lovely, very comfy bed, sofa, chair, small table, kettle and tea and coffee (more provided on second day) Very nice bathroom with good quality products. The location of the hotel was great. We did catch a taxi from the train station but it would have been walkable with less luggage. Very easy to get a taxi right outside the station. Everything you want to visit is within walking distance, great restaurants nearby. Highly recommend the breakfast. Great selection of food and good quality. Breakfast staff friendly and helpful. You could take breakfast until 12 o'clock. We followed recommendation by reception staff to get a taxi to the Alhambra. They will phone a taxi for you and it will be there within minutes. There is a convenient pick up point just around the corner from the hotel, outside Burger King. Reception staff will give you a card with the number of your taxi on. Great system. We left our luggage on the day we arrived and left. We had two nights and 3 days in Granada and would recommend 3 full days to visit the city. We had read a few comments about noise early in the morning outside. We were on the first floor. First morning we did get woken up at about 7.30am but then it was quiet and the second morning no noise to be heard. Nothing that would put us off booking this hotel again. We did not have time during the day to enjoy the roof top terrace but did go up there one evening just to take a look. There were a few different areas to sit or lie and it looked a good space. Pool is small, but slightly bigger than a plunge pool.

Nothing to improve

It is at the perfect location with all attractions in walking distance. It is also not a long walk for us to walk from the train station with a small suitcase. Lots of good restaurants and shops nearby. The room size is decent with everything we need. We are really happy with the roof top and the pool with the panorama view of the city. The breakfast is also good with decent amount of options. The staff helped us to arrange a taxi to the airport and it worked smoothly. There are only very few (4?) rooms on each floor and it is quiet. We don't hear much noise from streets either.

We did not drive a car so not a problem for us that this hotel is in a pedestrian area. For people who has a car, it can be a bit inconvenient to park.

The room was clean, and location was great and very central. The rooftop pool and view was amazing, and just a nice touch to the hotel. There was water available in the reception for refilling, and the staff was lovely and accommodating, the reception is available 24 hours. The hotel’s location is also great for bus stops, we could get any bus in Granada near the hotel! The only issue we experienced was the shower head’s pressure caused leaks in the bathroom, and maybe some maintenance around that would be a good fix.

The location of the hotel was excellent and the staff were very friendly. The regular breakfast was very good and my friends were delighted with the array of food. My bed was exceptionally comfortable and I had a very good nights sleep. It was quiet. We really loved the roof terrace which had fabulous views over the city. The hotel were also very accommodating and allowed us to leave our luggage in the hotel after we checked out which we really appreciated. .

There were a couple of small things the hotel could improve on. First of all while my room was comfortable, the plug in the sink was stuck. My friend had an issue with a lock in her room. The hotel did their best to get the situation sorted out as soon as possible. However she did have to spend one hour in the bathroom. She also had a problem with the AC in her room and the hotel eventually brought up an electric fan . On the positive side in order to compensate us for our inconvenience the hotel did offer us free breakfast and also did not charge us for the items from the bar.

Loved the location. Centrally located. Easy walk from the parking stalls to the hotel and to explore the town. Right in the middle of things but very quiet inside the room. We got a terraced suite and it was gorgeous! The rooftop pool had incredible views, though we did not use it because it was chilly out. Only regret is not staying longer!! If we come back, would stay here again.

The address in google maps is back side of the hotel and you can’t enter. There is a sign on the door with the correct address. Update the google address and also note the actual entrance location in emails/ postings for a less stressful guest arrival.

It was absolutely perfect! Great location, very clean, super convenient to access anywhere we wanted to visit. The interior design was on point it felt very luxurious . The bed was massive and super comfortable. The hotel thought of everything you could possibly need during your stay. The breakfast had great variety and fresh good quality products And finally the staff! So welcoming, friendly and helpful, attentive and knowledgeable about the area. Top class

Nothing, not a single thing

The staff were exceptionally kind. We couldn’t find the hotel and we texted the hotel to say we were lost. One of the staff actually came looking for us and even rolled our suitcases back to the hotel for us! The attention paid to design in the hotel was excellent and the housekeeping was very good. Loved the cheekiness of the hotel key card. Shower facilities and towels were great! We were especially impressed by the front desk staff. We had breakfast at the hotel and loved it!

Nothing. It was actually the best hotel of our trip!

The hotel is located on a side street in the heart of the historical section of the city. everywhere we had planned to visit was within walking distance

We were there on a weekend in March, and the air conditioning system was not working yet. When we opened the windows, there was too much noise from groups passing on this side street way after midnight. The next night, the staff provided us with a mobile conditionnaire, which was helpful