The property was beautiful, tastefully decorated, clean and spacious. All the necessary amenities to get started were provided: dishwashing soap, laundry detergent, cleaning towels, body wash and shampoo.

Some minor inconveniences - if addressed would make the property perfect. It would be super helpful to have a long/tall dressing mirror. There are mirrors above the sinks but you cannot see your entire outfit. Secondly towel hooks in the hallway shower. His shower has an awkward design but is usable, however there are no hooks to hang towel or clothes.

Breakfast - N/A Spacious apartment. Excellent location. Beautiful building. - loved the Santo bakery nearby with excellent croissants, baked goods!

Apartment has a potential to be excellent had it not been for these few not so critical points: bathroom fixture needs an upgrade ( difficult to direct shower handle because of loose holder & it’s too high up), sink is weirdly designed, placed way high up not suitable for short to average - height individuals , bed in second room with poor support, need better lighting, lack of full length mirror.

Brilliant city centre location in a vibrant neighbourhood, with loads of bars and eateries nearby. Walkable to Gran Via and big plazas for sightseeing and shopping. Lovely accommodation and decent kitchen for self catering. Perfect for a family. We loved it! Only small downside was nothing to do with the apartment but the road outside is quite busy, so if you want total silence at nighttime then you would prefer to sleep in the back bedroom. But as it’s so well located this is not an issue for us.

The apartment was spacious and comfortable. It was extremely well located, in an interesting area not right in the city centre, but close enough to walk there (and to most places of interest). It was also very close to a Metro station. Staff at reception were helpful and we appreciated being allowed to check in very early (after our flight arrived).

Not a major issue, but if you intend to use the oven get an explanation on arrival. We couldn’t work it out and the staff member who we asked to explain it to us the next morning also struggled through a (very friendly) process of trial and error before arriving at the correct method.

The apartments have a reception on the ground floor which is a real bonus. Staff were super friendly and helpful, we arrived very early in the day off a long flight and got into the apartment straight from the airport, the staff were very helpful to accommodate an early check-in! That definitely made our day! A lot of sights are walkable, Prado is about 30 minutes at a casual pace, and plenty of restaurants and mini-markets in the area. Access is easy, the apartment was well furnished, comfortable and clean.

The Staff were so nice and helpful. We weren’t expecting anyone on duty in the evening but were lucky enough to have Aritz . Such a helpful, kind and friendly young man. For two older ladies this was really helpful. Also being fussy women it was lovely to have such a clean apartment.

You are so close to so many great city sights you have to expect a little street noise, dustbin collection etc. It’s so worth it!!! The view is from the balcony, before the city wakes up.

It’s very clean, comfortable, and safe. The staff are very attentive to our requests (we complained that the bedrooms were a bit warm and they immediately sent someone to fix it). Great customer service from Alejandro and Salvador.

After a long day of sightseeing, we went to bed early at 10 pm but got awaken by 10:30 pm by a call from the night staff about being loud and disturbing other guests. I was a bit annoyed when he kept on asking if our music or TV set is loud after I already responded that we’re not having a party. Surely, he can hear that there was no loud noises in the background during the call. Although inconvenient, I still would recommend this place.

When you enter the apartment, you can tell the entire building has gone through an extensive renovation, the kitchen & bathrooms are so new and being looked after well! The location was central enough, walking distance to many amenities. Bedsheets & towels were very clean, mark-free and the kitchen came with a small “cleaning kit” which we found very cute & thoughtful. The rooftop terrace gave a nice understanding of the architecture and the vibe of the neighbourhood.

We found the bathroom a little bit too dark, perhaps more lighting. The shower cubicle was away from the working spotlight so it felt dark when taking a shower. Also I think it would be good to fit a full-size mirror as it’s much needed to get ready.

Went on a trip with my friends, and we spent one night here on our last day in Madrid/Spain. The location was perfect for what we needed - close to Gran Via so very accessible to shopping, bars and restaurants. We had a smooth and easy check-in experience. We reached there early (around 12 noon), and were prepared to leave our luggage there until the check-in time, but they said the apartment had just been cleaned and offered to check us in early at no extra cost. They were so great! I also loved that they offered luggage storage - which many apartments/aparthotels don't. The apartment itself looks quite chic, with the open brick walls. It's pretty spacious for a two bedroom apartment in Europe. The master bedroom is quite lovely, with views out on the street. The second room had no views but was adequate. We all had a good night's sleep, so comfortable beds and lighting. The bathroom was clean, hot water, good water pressure. Given we were there only for one night, we didn't really use the kitchen or any other facilities, so can't comment on those. Altogether, this was perfect for what we wanted - a clean and comfortable one night stay in Madrid with easy access to shops and restaurants. Lovely front desk staff..Would definitely recommend this place!

Nothing

The apartment is marvelously well-located, at least for our first and short time visit in Madrid. The shopping street Gran Via is not so far away, you can find generally every kind of restaurants you need in Malasaña neighborhood and the subway stop is there nearby as well, in case you‘re planning to look around a bit further. The apartment is supplied with all necessary equipments as well, from cooking utensils to ironing board, washing machine, basically everything. The staffs are very helpful and generous. Nan, Alex and Salvador catered to all of our needs during our stay there. I would definitely come back to this apartment next time I visit Madrid, for sure!

If you travel in a group of 5 or more, I would suggest to reserve the biggest room downstairs as long as it‘s available. Some smaller apartments, which are also destined for groups of 5 or more, were a bit tight esp. when you unfold the sofa bed.