How modern and clean it was. The room had a dishwasher and everything necessary for a clean comfortable stay. Room service and gym also on premises. There was sound proofing which ensured a good night's sleep. The apartment is central and convenient.

The booking allowed delayed payment but later I received a communication that it was contrary to their policy. Lots of back and forth with the link not working and I was getting worried paying through the link. Also some confusion on check in time. I requested and thought an early check in was accepted but later on was told that it was subject to availability. I think communication in general could be improved but otherwise no issue with the accommodation itself which we really liked ! Fyi, dishwasher needs to be started while you are in the apartment as it stops when the key fob is out of its place!

Spotless clean, the whole building was so clean. The location was right on gran via, close to everything and trains. The room was gorgeous, has everything you need, washing machine, fridge, cooker, WiFi, TV. Perfect place. We took the kids and they loved it. I can't explain how clean the apartment was, everyday cleaners around in the hallways too. Staff were very helpful and friendly, coffee shops right next to the apartment, which were great for the next morning. Tho coffee is was supplied in the apartment. Apartment was so cosy. Felt like a home away from home. Rooftop was cosy and classy. Nice add on. We had a terrace, would loved to have been able to use it, tho it rained our whole trip, on a sunny trip this would be worth it.

Beds were not the most comfortable they were not awful,but could be slightly better. Also the £300 deposit is a bit steep. I don't think that's necessary and would put me off staying again. Could do with a bigger sign outside to find the apartments.

location was perfect, the staff was helpful, the apartment was very nice, everything was excellent

Great location, clean and spacious apartment with friendly staff

300 euro credit card charge at check in as deposit is a bit excessive but having never been to the city before I’m unsure if that’s a general rule amongst hotels / apartments

Great location! The street is what id compare to Times Square in NYC, super busy, all day. But the noise never bothered us, only thing that woke me was a trash truck. We really couldn’t hear anything. Felt safe in the area. Great restaurants and shopping around. Near the metro. The staff were very friendly and welcoming. Apartment was exactly as pictured and had everything we needed to cook a few meals and clean dishes.

This property was excellent and perfect for a weekend with the family. The living room space and dining area were a great size, much bigger than it seemed in the picture. The location was brilliant, very central for all of the activities we had planned.

No issues with the property however we had spoken to the reception staff in the morning of departure to book a 7 seater for our journey back to the airport and we were told this was organised and booked however the taxi didn’t arrive and the reception staff on at the time had no record.

Great central location with access to metro (ideal for Mad Cool Festival, as well as general city seeing) shopping easily accessible for designer, high street and souvenir and gifts. Friendly and helpful staff throughout from front of house, reception and hard working housekeeping special shout out to the guy sorting out the luggage storage, very hard working, friendly, polite and helpful. Apartments are modern with good electric sockets, facilities, fresh and clean with everything you would want to be able to support yourself while staying. (Requested a mattress topper for the sofa bed which was provided swiftly) Lots of local supermarkets of various price ranges within meters, take aways and restaurants. Taxi service if requested. Air conditioning is superb…. Altho too cold if you have tv bedroom door shut! Pool with towels for guests and the bar at the top had an outstanding panoramic view. Ideal for couples, families and groups…. :) thanks for having us! Hope to see you again!

Fridge door in apartment 8D doesn’t close easily or quietly when sharing the apartment, often meant it wasn’t shut properly….. which might mean it’s less efficient.

The location was excellent and the apartment was very spacious and comfortable. Everything was very clean and there was everything you would need for a short or medium term stay.

Two small problems but not deal breakers. Firstly, the lifts cannot cope with the level of traffic, when one does stop at your floor it could be full and the wait goes on. Secondly, the apartments are located next to a police station and sirens sound during the night, this may be a problem if you were a light sleeper.

The apartments are located on the main street with everything very accessible, bus stops, supermarket down below, restaurants and shops within easy walking distance. Although a very busy road which at night was, as my Grandsons put it "buzzing and exciting" there was little noise in the apartments, except for any emergency services. A gem of a find. The roof top terrace is spectacular with breathtaking views both day and night. The small bar was open from Tuesday to Saturday from 2pm until 10pm The staff on the Reception desk were particularly helpful in obtaining any tickets required for entrance into Museums, Football Stadiums, bus Tours, etc. The Gran View has varying sizes of apartments 1, 2,3 and 4 bedrooms to cater for all. We had 2 x 1 bedroom apartments with 2 adults plus 1 Junior in each. The apartments are quite spacious with the bed settee in the lounge area which we left made up. The kitchen/lounge area is open plan with a dishwasher/washing machine/microwave-oven/fridge freezer set in units plus an island with induction hob set in. Everything you would need to eat in if required.

The only down side was that although it was over +35c and during our school holiday period the pool was not open until 1st June during their "summer ".

The reception staff were friendly and very helpful, and helped in providing email translation from Spanish to English, which was much appreciated. Similarly the young lady managing the roof top bar was extremely friendly and went out of her way to ensure we had everything we needed when we visited. Both are good adverts for the property, but unfortunately I don't know any names! The apartment was clean and tidy but lacking in what I call 'comfort feel' - it felt cold, not literally but the atmosphere, although everything we needed for our stay was there. Brilliant situation in the city making everywhere very accessible and the Metro right outside the building.

The TV didn't work with the majority of channels showing a signal of 'No Service Available'. Windows are not able to be opened to get some fresh air into the apartment.