Good location and clean

When checking-in, the room was not cleaned and we had to wait until 5pm to get access to the room. The codes to the building entrance did not work. The management thought nothing about the wasting of our time while they did repairs on the building entrance door and gave us no compensation for our lost time.

Great location. The room was very clean. Beds were comfortable.

All was great. Just the amount of messages & emails were a bit overwhelming for such a short stay.

Location, cleanliness, staff, communication with staff. Very close to the tube station, restaurants nearby, walking distance to many attractions.I was a bit worried after reading reviews about getting in using links and codes, but everything worked perfectly.

Bathroom-the door doesn't close properly, and the water is on the floor after the shower for quite a long time.The light in the room could be better. But for that price, I didn't expect perfect accommodation, and I would stay again for a few days.

The room, bathroom, bed sheets and towels were clean. Tiles were very noisy but I think building is old so its normal. AC was working very well. And the room was ok for short staying but for longer stayings there should be a refrigirator, I think.

On our last day we had to wake up at 6 am because of the noise from the neighbours. They were yelling to each others. It started in the midnight. The only problem is the noise.

The beds were quite confortable and the room os spacious enough for two. The air conditioning worked very well too. I appreciated the elevator since i was travelling with suitcases. Overall, its good quality for money and its in a great location, just a 15 min walk to Gran Vía.

The room was clean but there was hair in the bathroom, a bit disgusting. We also had some problems to enter the building the first time although the owner aswered our texts quickly (i was in a WhatsApp group with all the staff members), she was a bit rude.

I loved the location! So central and easy to travel. Also the AC worked so well which was awesome as it was very hot outside

They only told us about a €50 cash deposit six hours before our arrival where I wish it was earlier. However they returned it to us at the end!

The beds are super comfortable. We stayed in a two singles with bathroom. Our room was clean, great view and with aircon. The location is excellent. Lots of restaurants, close to Metro.

Trying to enter the hostel can be challenging but you do it once then it’s super easy. The staff are very helpful and kind, even though you’re speaking to them over intercom and WhatsApp.

The communication with the staff there was outstanding, they were attentive to my requests. The room was clean supplied with all necessary items, the AC is perfectly working. The location is super central to everywhere, just one minute away from the metro station.

very clean. good location next to a metro, and also not a long walk to the centre. The barrio is fun with pride flags and lots of bars. aircon worked ok not amazing but it did the job. As everyone has said its unstaffed, so you need to follow instructions to enter with codes. I think to complain is unfair, as they do give you complete and clear instructions on how to enter via whatsapp.

shower head had a leak so pressure wasn't good. beds were a little soft and 'caved in' in places.

good communicatiioon with the remote staff, easy to access, close to the metro station and pedestrian street, clean room, privcate bathroom.

during one night a loud cleaning machine was cleaning the street for 90 minutes from t of the window. :(