This is a terrific hotel in a central position. The area is slightly dodgy and a bit grimy. There is a fantastic pizza restaurant within a two minute walk and plenty of cafes, bars and a supermarket close by. Our room was extremely clean and very comfortable.

The only downside of this hotel is that you are allowed to smoke inside your room providing you have an outside balcony and you smoke on the balcony. We are non smokers and constantly had the strong smell of smoke in our room and in our corridor. We reported this to the very nice staff member. Sadly the issue wasn’t resolved and we continued to have smoke in our room for the two nights we stayed. The room that was close to us that had a smoker stuffed paper under their door in an effort to stop the smoke escaping into the hallway and our room but it didn’t work. I really don’t like smoking inside a hotel.

The space is not so modern and well-decorated, but it's decent since I don't care much about the decor. I prioritize sleeping and showering before going out. The lady at the reception was so nice; she upgraded my room. Originally, I had a room with an inner courtyard view that was tight, with workers making a lot of noise. She upgraded me to a room with a balcony and city view, which was much better. I recommend always booking a room with a balcony. The location is exceptional, close to everything within walking distance. My only disappointment was the absence of a minibar in the room. Since I have allergies, I usually keep my food during trips. However, the receptionist provided me with space in a shared fridge in the lobby, so it was not ideal but manageable. Overall, my stay was very good, especially considering the price I paid. I will definitely stay at this hotel next time.

We were a bit weary from our travels from the USA. We walked from the Metro maybe ten minutes with luggage on wheels to the Hostal. Our plan was to see if we could get our luggage secured and go for a while because it was not check in time. But our room was ready and it was perfect for us. Two twin beds side by side and very comfortable. We took a nap for several hours and then went out for a beautiful first night in the center of Madrid. We also had a cute balcony.

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The hotel was near Gran Via metro, so convenient for travelling round, visited , Segovia, Avila and Zaragoza while we were there, great cities. The Gran Via is great for shopping and very central too. We liked the little bars and restaurants near the hotel plenty to choose from, didn't need to go any further at night, all on your door step.

Every time I visit Madrid I stay here, you can't find a better location, close to almost every tourist attraction. The only thing it lacks: a tourist hustle and bustle. Authentic bars and restaurants without “tourist tax”, small grocery stories, laundromats, everything is a few steps away. The staff is super friendly, the price is reasonable, and the Wi-Fi speed is the best I have ever experienced in any hotel around the world. If you want to feel real Madrid, to become a part of this magic city I would definitely recommend this place to stay.

It was lovely to have a balcony with a door that opened to let in some fresh air and sunshine! This was one of the few hotels on my trip that had solid enough walls where I did not hear anything at all from any of the other rooms! Busy area of town, but not rowdy, and very close to Grand Via.

Only thing lacking was a hair dryer - which was odd.

The room was very clean and simple. Plus the AC worked very well. VERY good location, 15 minute walk to the Palace, 3 minutes to the "shopping" center, and 5-10 minutes away from many metro stations to travel further away. Plus many different bars/restaurants within a block or two.

Rooms were lovely and spacious, great shower and bathroom area. Comfortable beds. Friendly, helpful reception staff, smooth checking in on line before arrival. Comfortable, relaxing lounge area with coffee machine and drinks machine. Luggage storage. The hotel is located in a quiet side street near Gran Via and all that Madrid offers. (First impression was we'd hit the red light district! but we were not hassled and felt safe at all times). Just a turn left out of the hotel and a few streets down was an area of small shops and bars, a completely different feel to the bustling tourist areas. Definitely recommend and would stay again.

Nothing!

Excellent location close to Gran Via and metro stations at walking distance. It has a lift which is convenient. They also can store your luggage. Staff always very kind and helpful. Comfy beds and nice rooms.

Some noise from adjacent rooms but it doesnot depend on the property.

Great location, few blocks away from Gran Via, with metro, buses and taxis near by, as well as many shops, cafés and attractions. Very clean, and quiet. The staff were helpful, contacted me before arrival and you can leave your luggagge after check out.

In general very well, it would e great if they had breakfast or snack service.