Perfect location. On one of the most busy streets. Close to everywhere. Still very quiet in my room. I had an inner courtyard room, not sure about the street rooms. Facilities are good. House keeping staff are super good! I was out for one hour and they got my room cleaned. Amazing. Nice terrace.

The staffs at front desk and breakfast cafe should be more friendly. I barely get greeted when I walked in. They did greet some guests very friendly, just not everyone:-) I asked for a taxi on the day of departure and the front desk staff told me to go cross street to call one. He said that’s the easiest and cheapest way. I guess he was right on that point, but I was alone with two pieces of luggages and it was a very busy street. That was not the kind of service I was expecting from a seemingly high class hotel.

Fantastic hotel, located conveniently at one of the main boulevards, Gran Via, in Madrid. Metro station and some of the major tourist sites are only a few steps away, and so are countless number of cafés, restaurants, and shops. The whole property is really well maintained, and rooms are perfectly clean. Breakfast is varied and tasty, and coffee is very good, too. I also liked the bar on the 9th floor, where I could enjoy a glass of very good Spanish wine in the evening. However, what I liked most was the staff: even the most beautiful hotel in the world is worth nothing without the people working there. The receptionists are really welcoming and helpful, but I was really amazed by one of the ladies in the breakfast room and by the young girl working in the bar in the evenings: they were always smiling and charming, and also remembered everyone's room numbers (if people stayed there for more than couple of nights). I was really amazed! I will definitely choose this hotel again, and I really hope that I will meet all this people again! Without all of them the place won't be the same!

Where do I even begin? I absolutely fell in love with this hotel and will definitely be coming back. My husband and I had the best sleep here, the beds are incredibly comfortable. Despite being right on the lively Gran Vía, the noise isolation is excellent. As soon as you close the windows, it's peaceful and quiet. The staff were all very friendly, and the cleaning service was outstanding. It was such a joy to return to a room that was spotless and perfectly arranged every single day. The location is unbeatable — right in the heart of the action, perfectly positioned between the bustling downtown and the more upscale upper side, both of which we loved exploring.

I just didn't want to leave

Loved this hotel mainly because despite its fab location on the hectic Grand Via it was an elegant haven of peace with two lovely roof top terraces where you could relax with a drink and snack and get away from the hustle and bustle. The decoration is very Spanish with tapestries and elegant furniture. My only criticism is there is no kettle or coffee maker in the room. Tea and coffee is free at the roof terrace bar but I would have liked a kettle in the room to relax from a long day of sightseeing - this said I would still return to this hotel if I visited Madrid again. We had a luxury room which was very large and the bathroom had his and her sinks and a separate toilet area - another big plus for this wonderful hotel

We loved the central location near to the major shops and metro. Friendly helpful informative staff. We had room316 which was great. Quiet as it does not face the street. Plenty of lights in the room as with only one window in this L shaped room it was a little dark without lighting. The room had every thing. Stocked fridge, safe, robes,slippers.hairdryer x. 2 , ironing board & iron , plenty of hangers including trouser hangers, plenty drawer space, The bathroom was superb shower over bath and bath was low level with double doors. I didn’t see a bath mat but presume I could have asked for one. Bathroom supplies were comprehensive and were replaced as used. Lovely large towels and the bedding was first class and monogrammed which made it look lux. It was quiet .the bar on 9th floor was quiet which we liked . Prices were very reasonable.

Nil

I have been previously in that hotel, so expectations were met. Hotel location - perfect - in the middle of everything. Room size - acceptable, cleanliness - OK Breakfast place & choice - perfect. Onsite info - could be better better

What I didn't like was the room position / view. While size of the room was acceptable, as well as large bathroom, the view of an internal shaft (inside yard) and almost no direct light, spoiled a bit my perception. Previous time I was staying with Atlantico, I've had room with view on Gran Via and it was OK, but not that one with room 612. There was no choice on the site, neither clear indication about rooms different view. Also there is no option to choose breakfast, which is at at extra cost per pax.

The location was excellent with easy walking access to most major attractions. There are several really nearby subway stations. Shopping and restaurants abound. The hotel staff were friendly and professional. Our room was spacious with a great view!

Outside noise wasn’t bad but you will occasionally hear your neighbors. The shower in our room took some figuring out. The breakfast buffet was OK but the scrambled eggs were often lukewarm or cold. You can order eggs which is the better choice.

We simply love Hotel Atlantico! We have been coming to Madrid at least twice a year for more than 20 years, we have stayed in many places, 4 and 5 stars and this hotel has been our favorite place to stay for several years. We love Gran Via, we love its vibes, winter and summer we feel great here, there is everything there, tapas bars, restaurants, shops, easy access to transport, culture places. The hotel has very stylish rooms, it is sterile clean, beautifully renovated, the building itself is one of the most beautiful houses in Madrid. The service of the hotel is extremely attentive, we greatly appreciate the care that we always experience. We love to start a day with a great coffee in the small but very cozy breakfast room with Gran Via view. On the roof there is a great bar where in summer it is very pleasant to sit with a drink and feel the Madrit vibes. Wonderful place, one of the best if not the best 4 star hotel in Madrid, effectively competing with many 5 stars. We highly recommend Hotel Atlaintico as a fantastic place to stay in the heart of Madrid.

Nothing, it was a great stay.

Right in the city center, walking distance to many touristic attractions. Bus and metro stations right in front of the hotel. We had a very quiet room not facing Gran Via (which is a very busy street day and night). Spotless sheets, comfortable beds. Iron and ironing table available in the room. Staff is very friendly and reception is open 24/7. You can also have breakfast there - it has quite of variety and the price is good for what you get.

The room was quite small, but it wasn't necessarily a big issue, as Madrid has so much to offer that you won't spend so much time in the room anyway.

This hotel was absolutely beautiful with great location. We had a very spacious room, very clean and comfortable beds. We had a corner room with small balances all around and the view of Gran Via & Plaza Del Callao. This hotel has a beautiful terrance with great views of Madrid. We would definitely stay in the hotel again and we highly recommend it.

We didn't have breakfast included with our room however we did try it one morning and it's not worth the price. They don't replenish the food often enough. We went a little later in the morning and most of the platters were empty. The staff members were ok, could be a little more friendly.