4* I recommend the hotel. This review is from a family perspective, 2 adults and 2 teenagers. This hotel is dated but well maintained and very very clean. Staff are very nice and extremely helpful. Pool was very clean and big enough. 30min from the airport €40 prebooked one way. What’s good Rooms are massive with a big balcony. Cleaned every day apart from Sundays. Pool towels replaced once a week. Very small soap and samples of shower gel and shampoo (not enough). Hairdryer included. Beds are comfortable in the bedroom only. Extra beds in the living room are very uncomfortable (you can feel springs) and kids were complaining every day. Kitchen is massive and well equipped with a big fridge/freezer. Pool is open between 8.00-18.30 and if you reserve sunbeds beforehand your towels will be collected by staff (fair enough). Restaurant is nearby within 1m walk from the pool and is closed in the evening. 2-4-1 cosbktails 11~12. Plenty of plants, whkat makes it look good. Jacuzzi is not heated. Couple of pools for kids and adults with a small and safe water slide. Small playing area for small kids and mini golf and tenis (booking required at the reception). Pool table €1 charge. Gaming room (2computers) and library. Slow WiFi everywhere. Food-> drinks are not included with your mains(you pay for everything). I was shocked that there was no water or juices available for free. Water €2 house red €18 bottle. Breakfast-> the same every day but I can’t complain. Free tea coffee and juices. Dinner-> nothing spectacular, basic. Sometimes meals were missing and definitely cold. Very weak entertainment (solo singer) no bar. A bus goes everyday to a beach. I was overcharged but this was fixed and money returned. Taxi available €8 to Dunas of Maspalomas. Aldi across the road, few shops and bars where you can eat a fantastic pizza (2large pizzas, 3 beers, 2 juices-€35). Theme park 15min walk (€13 kids, €16 adults was closed on Mondays and Tuesdays).

Hotel is beautiful and clean, room was one of the best with view to pool and outside of the hotel area.

Pool water should be a bit warmer, at least in the Jacuzzi area.

We had a two bedroom apartment, which had two bathrooms, kitchen and a roof terrace. The apartment was huge, well equipped and comfortable (except sofa). The pool area is very beautiful and perfect for smaller children who do not like jumping into the pool. Food was average, but good enough for one week stay (drinks not included in dinner). Warmly recommended to families with small children. It is possible to cook yourself in the apartment's kitchen, if you prefer better food. Car is needed if you want to see the Island. Mountains are often cloudy, so check the weather in advance (eg. yr.no).

The apartment and facilities were very clean and the setting was brilliant. The plants and landscaping were magnificent. The pool was clean and well monitored. A.short taxi ride from playa del ingles. Big Supermarket across the motorway. We had a 2 bed apartment, and when our child didn't want to sleep on the fold out sofa bed, the housekeeping team set up another camp bed in the 2nd bedroom, on their own initiative. This was really appreciated. Huge balcony on the ground floor apartment. Washing machine and dryers on site for guests to use, free of charge with detergent free to use.

The mattresses were too firm for my husband and I. The children slept very well. Not much in the way of entertainment in the hotel.

We loved everything about Palm Oasis! It’s easy to get around with a rental car from the location. Parking underneath was convenient and price per day was reasonable. Breakfast was good and also reasonably priced. Palm Oasis overall was super clean and well-maintained, may it be your room, the pool, restaurant, etc. Staff / employees were extremely kind and helpful. My partner and I already said we would stay here again when we come back to Gran Canaria.

The only things I noticed – when we first arrived, our room smelled strongly of cleaning products, but went away after we opened the windows the first evening. And… that some of the bathroom fixtures need to be replaced. Maybe some rooms have gotten renovated recently compared to others, but there was rust on the metal parts in the bathtub / faucet / soap holder / etc.

This hotel exceeded our expectations. We loved the pool area and the lush gardens. We were lucky enough to get one of the roof top terrace villas on the left hand side. Which meant for 8 nights we had incredible views of Maspalomas. There is a taxi rank literally outside, so don’t be put off by the location a little out of town, the views are worth it. Also a few bars and restaurants outside hotel. Hot spot areas such at the Yumbo centre and Lighthouse area cost 6 euros each way in a taxi. Also there is a newly built Aldi literally outside the complex. Entire complex was cleaned top to bottom each day and the gardens looked after very well. Underground parking available at 3 euro a day. All staff were polite and helpful. Never struggled to get a sun bed. Excellent value for money. We will come back here and recommend to friends and family.

Just a few points to make this stay even better but very minor suggestions would be - The pool was very cold to get into, even in 28 degrees boiling day it was freezing!! Potentially warm it up a bit? Especially in winter months. Bed a little hard but just our preference A few evenings there is entertainment but I feel like it’s not in the correct area as there is not really any seating to watch the live music, so perhaps the hotel should rethink where to hold live music.. Again these are not bad things just what I’d change as ideas.

Perfect for a young family (or any sized family/couple/group of friends!) Beautiful hotel grounds, you feel like you're somewhere very exotic. Pool grounds are just beautiful and so well maintained and kept tidy throughout the day. Hotel inside is quite basic but clean and nice staff. Apartment was ideal for us to be able to make our own breakfast (Aldi across the road for your fresh bread/pastries/fruit) and I could make some lunch the odd day as you wouldn't really want to eat at the pool bar every day! Quiet at night time which was good for us, but there's a nice buzz around downstairs until 10pm at night. Cleaner was in every day to make beds, fresh towels, which we were really impressed by! We'll definitely be back.

Everything was lovely. Only improvements I would make is the hotel itself needs a little updating. The playground had some holes in the ground which needs filling as my little one was close to falling many times. Also saw screws coming out of some steps as you go up to the mini golf. Pool bar offers a decent daytime menu but the food could be a little better in quality! Cocktail sizes were also on the smaller size. Lovely staff though and very friendly esp towards my toddler. There isn't a huge amount to see in the area which is fine as you will want to spend most of your time at the hotel pool anyway, and it's only like 7 minutes down to Maspalomas beach/dunes etc

Loved most things about this place. Absolutely beautiful area. Wonderful pool area, tropical feeling and great pools. Rooms spacious, clean and with comfortable beds and very good kitchen. Lovely terass. Very lovely staff all around, really top notch giving a very friendly atmosohere. Exceptional! Very good also with the large food store close by. Would definitely return!

The food quality in the restaurant is very shifting so I would not book half board next time. Breakfast quite limited and all dinner buffet (even deep fried food) seems to be prepared by opening. Its then kept in a luke warm environment, so doesnt taste good if arriving to buffet in the later seatings. Also it doesnt feel safe from a hygienic standpoint. Dinner in general feels more like school dining than fine dining, so even on good days not very exciting. Also be aware its very far to the beach and the shuttle bus time table is very limited compared to other hotels i have stayed in in Maspalomas.

We liked our 2bed apartment, which was very comfortable, clean and with great views. Beds were very comfy, but we need to give a minus for pillows, too hard. Cleaning team was coming daily and living the apartment refreshed. We loved swimming pools and the area around it. There was an underground parking, game rooms and free laundry with 3 washing machines and two tumble dryer. Free transport to maspalomas beach, however we had a car, so didn't use it. There was a shop in the complex with food, cosmetics and some clothing. Also a discount shop on the other side of the road.

Loved the apartment, we stayed in the 2 bed apartment, spacious for a family of 4 . Cleaner every day , it was nice to return to a really clean apartment after a day out in the sun. Pools were great , lovely temperature , fantastic pool side bar to get delicious food , drinks and ice-cream for the kids. Staff very friendly and professional 👌. Great bus service just across the road to bring you to the beautiful beach in maspalomas. Taxis are not too expensive either . Nice restaurants nearby also , great little cafe across the road . We had such a great stay and hope to return .

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