When we arrived at the hotel, there was a minor issue with our room, but the reception staff were extremely helpful and accommodating, resolving the situation quickly and professionally. A special highlight was that they remembered my birthday – a lovely surprise was waiting in the room, which was a truly heartwarming gesture. Our stay included breakfast, which was fresh, plentiful, and delicious every single day. There was a wide variety of options, so everyone could find something they enjoyed – whether sweet or savory, light or hearty – the selection really catered to all tastes. Although the hotel is not brand new and some signs of aging are visible on the walls and in the common areas, this didn’t negatively affect our experience. The staff go above and beyond to keep everything clean, orderly, and welcoming. Every team member was very kind, attentive, and professional, which made our stay truly memorable.

This place is all about it's location! Sea front hotel with lovely view. It's great to sit by the pool and still have the view to the sea. Also, you can reach the center of Palma in 20 min by bus. The breakfast is very good. Great gym facilities. Staff is very friendly and helpful.

The hotel is old despite some renovations. Rooms are quite noisy. The toilet is enclosed by frosted glass walls and a door, which might feel a bit exposed if you're sharing the room. The door doesn’t fully close or lock, leaving a small gap that compromises privacy even further.

I an excellent beach front position 4 min walk to bus or restaurants,staff very friendly and helpful.Beds changed daily with 1.5 liters of free water.evening entertainment in lounge pool gym& sauna.

Buffet dinner was bland soggy and unappetising,breakfast was OK good choice and good coffee.I would not recommend half board,I dined out in the evening,I asked for a food refund at reception, also by letter..ignored..

Amazing hotel. Great location. Walking distance to shops and restaurants. Few steps away from the beach. Great staff team. Friendly and helpful. Room was clean and tidied every day. Fresh towels daily. We had room with sea view, which was great! Food was fresh every day. A lot of fruits. Spa facilities - not a lot to choose from, but at this time of the year we were on our own there. We could have it for us as private. We did try room service. Great food and quick delivery. From airport to hotel tooked just 15 mins. Which is big saving on transfer. The hotel is adult only. Which was great option. No kids running around. Would highly recommend for couple who is looking for relaxing time off.

None

Location was perfect, hotel was amazing, staff were very helpful generally, beach was beautiful, buses were regular and easy to catch so a good holiday had.

Booked breakfast before arriving but staff were unfriendly to the point of being rude. Booked evening meal and staff were grumpy and rude. Ended up having breakfast out as didn't want to start our day in a negative way.

If you want a quiet and relaxed get away, Casa major is the place. But if you’re looking for more to see, shop and explore I would stay in Palma. But this Hotel is set on a small beach which is beautiful. Also within walking distance to restaurants and the local buses into other towns, just €2 euros into Palma which is about 10 minutes. Only 15/20 minutes from the airport also. Breakfast was good with lots of choice! We really enjoyed our stay!

Can’t think of a bad thing to say. Just a heads up tho like most hotels, make sure you get down to the pool early to get yourself a sun lounger

Everything was amazing! From the selection of the breakfast buffet, to an accessible location 2 mins away from the beach. The staff were incredibly helpful, kind and answered all our questions well, both in English and Spanish. My favourite aspects of the hotel were the gorgeous hotel spa and the luggage room which we used before check in and after check out.

Perhaps there could have been more lighting in the room, as the lamps were more for ambient vibes. Also, it's a bit of a stretch but if facilities stayed open later, it would be nice, but of course staff need to relax and go home too!

Location - fantastic. Beautiful beach on doorstep and local shops an restaurants next door, lots of choice. Room - spotless and modern and spacious. Room service great, affordable and tasty. Hotel - clean, very friendly staff, spot on. Have a great courtesy room for late check out free of charge and luggage room, made our last day enjoyable and relaxing with no worries.

The shower in the room is extremely bi-polar! Honestly check it before getting in, it can cause some serious burns!! Goes scalding hot to freezing cold, please be careful. Found it very odd the bathroom is open plan into the bedroom with zero privacy. The shower an toilet is see through glass with a HUGE reflecting mirror so if you think you would like to go toilet in peace then think again! Spa - was closed the entire time we was staying and no massages, wasn’t happy as that is why i chosen this hotel.

Amazing location was delightful. Booked half-board stay.Wide selection of Fresf fruit, baked pasteries and cooked food. Staff were accomodating and hospitable.Friendly on interactions. Utilised Spa Treatments available and facilities-Therapist was very professional throughout. I will definitely stay again based on location and staff experience.

Hotel next door was having some renovations undertaken,which impacted on the noise levels from morning until evening, throughout my stay. Advance notice,would have been helpful to prepare for the stay. In my opinión hotel 3* not 4*..Requires updating fir example flooring in room. Noted one of the pillars in main dining área was severally damaged; this wasnt condoned off. No international electric adapters available. Iron available on request; however had to return this as informed not many available to allow to keep through-out the stay. Found out through other guests that kettles were available on request. Would have been useful to have this included on the Welcome Leaflet .

Great breakfast. Lovely pool area overlooking the beach also serving good food at lunch.. The room was clean and spacious. We had a late flight home and were able to book a room in the hotel in the pm with showers towels etc to clean up and change before our departure.

We had trouble with the room key card everytime we went back to the room even though reception said it was active. Became somewhat annoying. Also the balcony was tiny!.there was a small table and 2 chairs but very cramped if 2 people tried to sit there.