Breakfast was amazing! Beautiful hotel.

I would only recommend staying here if you booked a room facing the ocean. Our room on the backside provided us with a less than desirable experience due to the adjacent neighborhood. Also, the street in front of the hotel is in the midst of a major construction project. Hopefully this will be completed soon.

Everything. This hotel is excellent and we have stayed there on a few occasions. Sea view amazing.

Major construction works going on outside the hotel, resulting in a lot of noise, but this was outside of the hotel's control. Resulted in slight deviations in trying to access hotel.

The premier level room and lounge facilities were superb, very suitable for us as we were travelling with a 7 month old baby.

We had one meal in the restaurant and the service was very poor.It appeared to be very short staffed.

fabulous design and spotlessly clean. massive reception and very stylish

we had a very good price so wasn’t surprised we got a back room on 6th floor. none of that was a problem but there is no air conditioning?? it was fairly warm so we had to have the patio door open and there was lots of noise starting with Road sweepers early hours. don’t know how you would cope once temperatures hit 35 plus in season?? also had trouble getting a cab from hotel and member on staff wasn’t terribly helpful. roadworks outside hotel a pain but that’s not hotel’s fault. we did amazing amount of walking. hotel is near(ish) to centre of Palma but not that near. tea bags and milk not replaced through stay. got one English breakfast T bag!!

Lovely breakfast loads of choice Nice room great view of the harbour

We asked for twin beds but got a double I would have expected 2 separate beds with separate duvets.

Clean, airy & easy to get in to palma Good pool facilities

Staff on reception not that helpful & slow Road works outside very noisy

First impressions of hotel was WOW! Amazing reception and lobby. Bit disappointed with location of room - overlooking the car park - but the beds were extremely comfy. Lovely outside pool area overlooking the marina. Service at pool bar a bit slow - my friend waited 10 minutes to be served, wasn't even acknowledged, so gave up waiting! Didn't chose the breakfast option, but found a great little cafe to the left of the hotel serving fabulous breakfasts. Plenty of restaurants nearby, had a great lunch at the Irish bar, about 10 minutes walk away. Quite a walk to the centre, 30 minutes, but the hotel does provide a free mini bus twice a day. Took a taxi from the airport - only 10 minutes. They have set prices from the airport, our Taxi was 21 euros. But going back was more - 37 euros. Spent the day at Soller. Takes about an hour to get there on a vintage wooden train! Well worth a visit. Get the number 4 bus from the back of the hotel - takes you to the train station.

Room was not so great, balcony overlooking car park. Asked to change but hotel was full. Had trouble with air conditioning, but once fixed was fine. Struggled to maintain temperature of shower - either cold or boiling hot! Design of the room a bit strange. Why not have a solid wall for the bathroom, instead of a clear glass wall and a curtain?

The room is spacious and really clean. The good thing about the room is that when you get your card out, some lights/electricity turns off but the air condition stays on, so when you get back to your room from a hot day, you can feel relief right away :) The hotel itself is beautiful with a nice pool (though a little bit small) and really big lobby. We also got vouchers for complementary drinks at bar from Mrs. Pilar Rueda, a Hotel Guest Experience Manager which is a quite nice gesture :) Also, the hotel offers free bus to city center three times per day. Our family really enjoyed staying here generally and would definitely come back.

- The breakfast was repeating every morning, and did not have that much options as our family would expect from 4* hotel like Melia, - The receptionist at check-in was speaking in Spanish several times with other colleagues while serving us which I think is not really professional, - During our stay, there was a road construction in front of the hotel and building construction on the right side of the hotel, however, these are not things that hotel can have control at.

Comfortable bed. Lovely lobby. Breakfast excellent. Staff very friendly. Welcome drink. All rooms have balconies. Lots of sun loungers and staff try to police people reserving them so as a family of six we were usually able to get one even though it was very busy, high season. Good sized pool. We had a late flight home so were accommodated with a complimentary hour in a room to have a shower before we left, much appreciated.

There is little to find fault with. Our room was a little tired with stained bathroom furniture and carpet but comfortable and clean and well equipped. Some noise from the street at night but it’s a busy resort and was high season and the hotel have no control over that.

The views of the marina and the cathedral were fantastic! The location is close to everything by either walking or a short taxi ride. LOVE all the Rituals line of products in the bathroom. I enjoyed my morning coffee in the round comfy lounger admiring the views. (I'd love to find a lounger like that for my home). The staff were amazing and friendly and responsive to our needs.

Out of season BUT would've loved if the pool and pool area were open.....even just to sit and relax with a drink and enjoy the views.