Calm, relaxed, timeless, elegant and exceptionally clean. Lovely big room and quiet even though our room was facing the street. Fantastic chef Diego at breakfast, extremely polite and calm even when very busy. Reception staff all very nice and there’s a super friendly guy at the AO club nothing too much trouble, I should have asked his name.

First impressions of the lobby/reception area was that it was far too quiet, occasionally low music but in my opinion this is required at all times as you could hear a pin drop. Grew not to mind it too much though.

Room size was really great, the ocean view was magnificent. The facilities are wonderful and breakfast is a real treat. The staff is very welcoming and attentive to your needs. Overall our stay was fantastic.

The dinner at the beach club restaurant was a disappointment with the paella’s quality being really poor. Would not recommend that place for having a dinner at all. Could be fine for lunch or evening drinks and cocktails.

This is a fabulous hotel in a great location but offering peace and tranquility in a stunning property. The bedrooms are huge and the decoration around the hotel is beautiful. The reception staff were very attentive throughout, the breakfast buffet was as good as any 5* we have been to and we absolutely would stay here again.

Tiny things... the wifi didn't work and they need more staff at the pool bar and maybe waiter service around the pool for drinks and dining. Definitely a missed opportunity to sell more hospitality to the guests.

An oasis of luxury in a busy resort

Perfect in every way

central location , the rooms are a great size , everything about this hitel is fantastic

only disappoint was we hit the wrong room in the first night we had asked fir a sea view and were given a garden view but everything was sorted the following day

Really nice building and exceptionally wow pool area. Room was cleaned spotless every day and we were also upgraded into junior suite which was really big and had an extended balcony. Location perfect. Interesting display about history of the hotel. Always very nice, quiet yet relaxing enviroment.

Breakfast was maybe a bit less than we expected for 5*. Sunbeds dirty and all booked with towels all day, I think staff should take them off. Some nights the cleaners came in at 9pm when we were already going to bed, that was a bit weird.

Everything was amazing, the venue, the Michelin buffet, the pool, gym and outdoor bar. The staff were lovely and very accommodating, covered a range of languages and helped with restaurant recommendations and arranging travel to and from the airport. This was a gift for my girlfriend and she loved every day so very happy with Europe Villa Cortes and would stay again.

Nothing

exceptional facilities unique decor extremely spacious bed where incredibly comfortable the choice of breakfast was vast and food amazing staff where lovely and helpful couldn’t fault it it any way

no kettle in room but top notch coffee machine

Amazing breakfast. And I loved the pool - partly as not many people use it! We got upgraded to a garden view which was fine as we could see and hear the ocean. Ate at the hotel restaurants twice - good food if a tad expensive. It's also next door to Banks Steak restaurant - which was amazing in its beef offerings. Nice relaxed 3 day stay - if only for breakfast and pool.

The menu selection at pool bar was very small compared to other resort hotels around the world. It is Spain - and so why not a selection of tapas for pool bar other than Nachos/burger/spaghetti...? It was good for us in the end as we ended up only doing breakfast and dinner - great for the weight!!

Huge hotel with beautiful detail and beautiful furniture . So many restaurants and bars to try . Lovely pool complex . Location is fantastic . Great breakfast !

No bottles of drinking water supplied after the first day . It would be nice if this was complimentary every day . Two in mini fridge but not topped up when used . ( not complimentary). This was disappointing .