A great place for cyclists to stay. I was in a group of 50. Very comfortable twin room on 7th floor, 705, with en-suite bath/shower, good size balcony with sunrise, sea and town views. Fantastic coffee in the Basso shop in reception. Friendly staff. Supermarket and beach close by. Great swimming pool. I would certainly stay here again. I’ve stayed in Port de Pollença several times in the past 25 years.

Hotel charges 3 euros per day to use the secure safe in the room. I would suggest that this cost should be included in the room rate on booking rather than an additional charge.

The staff in this hotel go above and beyond. The entertainment team work very hard as do all the staff. You can shower in the spa for late check-out and use the facilities all day and store your bags much appreciated for a late flight

Not the easiest of hotel websites to book direct with so booked through booking.com again as needed these dates for a wedding so missed returning cabot members - some of the rooms are yet to be upgraded ours being one of them Was given everything I asked for on request apart from what I didn't stipulate was orientation of the room, soon rectified - much appreciated. Double beds in my room were two singles pushed together and not made up as a double. The food - always something to find to eat but I'm sorry still not the best quality

Everything was excellent, from food to staff, to comfort, location. Top value for money. Only negative, pools didn't open until 10am, outside pool wasn't heated at all, so at this time of year is a struggle unless you have a wetsuit, indoor pool is very small. I did question the opening times, and the reply is that the pools are getting treated and have no lifeguards. Many other pools seem to manage this, and I've never seen a lifeguard at other hotels with pools in pp. Everything else is fab, particularly if you're just cycling, running, and walking.

The hotel is in a great location but they especially cater well for cyclists wishing to ride the hills and flat lanes of Mallorca. The hotel provide lock-ups for bikes and it's possible to get bikes in the lifts up to your room if you prefer. The rooms are clean, great views over the seafront or hills. If you have an early checkout or arrive in the early hours they provide a great breakfast which was very welcome.

I've stayed in the hotel before and this time the food selection seems much more limited....still good quality but not as much choice as in previous years.

We paid extra for a Seaview room but on a lower down floor there was only a glimpse of it, requested a higher floor and there was one available the next day. Thank you it made all the difference to us. Facilities really good and good value for money. Enjoyed the food as lots of variations. A busy hotel but coped really well. Quick walk to the beach so perfect. When in area again will be back

The rooms could be better soundproofed as could hear lots of noise next door, think we were unlucky both sides a few days of the week. Disturbed sleep but that's the way it goes sometimes. Pillows uncomfortable be nice to have a softer and firmer one - ( used the cushion with pillowcase on in the end)

Staff very accommodating as usual. So polite and helpful. Breakfast was very nice with lots of choice. Rooms clean and tidy and cleaners did a great job. I cannot fault the staff and hotel as a whole.

There was an alcoholics anonymous convention taking place all through our stay of around I'm guessing 200 people and I was not made aware of this before arriving. I have emailed the property directly regarding this.

Friendly helpful staff, Adam was especially helpful with bike routes even though we didn't rent out bikes there. Great breakfast!. Good value . Very clean and nice daily room attendance Good location for bike routes.

Port Pollenca is a little quiet isolated at this time of year but great for cycle routes. And that's what I was there for. Dinner a little less than deserving. So we ate out a few times. Mattresses were a bit uncomfortable. Bring 10 euro cash for the bike key ( we didn't use euros at all on the trip but needed for this item ) Spa had a few things not operating.

Staff were helpful. Pool activities were fun and well organised by enthusiastic staff. Food was varied and of excellent quality. Had a lovely room with good pool and sea views.

Bathroom would benefit from updating, towels were quite old and need to be replaced. Regret that this hotel has discontinued supplying complementary bathroom products, shower caps, body lotion etc, only shower gel /shampoo and conditioner. Guests travelling light appreciate the little gift packs particularly if arriving late. Other than that we had a lovely stay.

Lovely sea view room with large balcony, comfortable bed, good shower, no little wasteful plastic bottles. Great location close to the beach. Buffet breakfasts and dinners had a lot of choice. Friendly helpful staff. Nice poolside area.

The pool is unheated

Easy walk to beach and restaurant strip. Spar supermarket nearby. I had room on 8th floor with fabulous view. Kettle in room.... Always a bonus. Bus about 500 metres away to beautiful old town Pollenca. You don't have to walk up to the roundabout, (as I was incorrectly told by a young Male Receptionist!).... You can go up a side street from the hotel, and the bus stop is there. Good idea when it's hot.

The food was often luke warm. The single bed was SO narrow!