Everything was really great. Don't be fooled by bad reviews, i really don't really understand what certain people expect. We had room with sea and pool view. It was cleaned every day. The furniture is maybe old, but it really doesn't matter because the room is very clean. A lot of choices of food for breakfast and dinner. You pay drink for the dinner, if you want to drink something, but it isn't expensive. Guys from the reception and in the dinner room are fantastic.

There is nothing to dislike really

The breakfast and the dinner were absolutely perfect: very good food, a lot of types of food to choose from(salad, fish, meat, desserts, ice cream, etc), every night the dinner was different. The hotel is very clean, towels are changed every day, the staff is nice. The cocktails at the bar are very good. I would totally recommend this place- very good quality-price ratio.

Unfortunately, there are no parking spots and the streets are crowded near the hotel. Sometimes, the elevators are too busy because there are only 2 elevators.

Accomodation was realy good, together with personal on reception and cleaners. Complain about the hairdryer (you don’t have it in the room) they have that on reception and for that you have to pay 20€ deposit , which you get back after item retun.

Breakfast and dinner was 4/5 , complain about the soft drinks, for breakfast you have 4 types of juices includeed,for dinner nothing,even not the glass of watter … they charge 2.40 € for small bottle of 0,5L. Not fair at all.

Breakfast and dinner were varied and plentiful. The staff is polite and helpful. The restaurant manager not only allowed us to use the restaurant's beautiful garden for honeymoon photography (which is otherwise not open to guests), but also helped us take the photos. Thank you very much again!

I missed the fridge in the room.

Great hotel to stay in Palma! Friendly stuff and valie for money is great! Arenal has a beautiful public beach which is 5mins from the hotel, for everything else rent a car is a great choice. Free parking lot available a few streets away from the hotel. Very recommended!

Location was good, near the beach

The was no refrugerator, no hairdryer. Make sure to take one with you and make a reservation for a refrigerator.

Cleanliness Friendly Staff

Half board doesn’t include any drinks Even though we put the ‘do not disturb’ sign on the door the cleaners went in.

Breakfast was very good, lot of options, it varied a bit everyday, room was small but clean, pool was clean and service was very nice, stuff as well. Dinner had lot of options, fresh fruit for breakfast and dinner. 5 min from beach. Hotel was clean, spacious, with nice lobby.

The room didn’t have small refrigerator (standard in other hotels), bathroom didn’t have ventilation, which made whole room humid. Other guests (from germany) were very loud, drunk, behaved like pigs. I don’t recommend this location for families with children. It was disturbing. For dinner would be nice if we get 1 glass of water for free.

food, joined bed, balkony, view If the sea

No hair drier, No fan in the bathroom

The restaurant is big enough, breakfast and dinner are really great, with many choices. There are a few large public spaces and a nice bar, a ping-pong table and a pool table. The people at the reception were really nice. We arrived there a bit late, the lady told us the restaurant was still open, we should have dinner first and then check in. We rented 2 bikes and worried about them being stolen if we put them outside, the gentleman kindly allowed us to put the bikes inside the hotel in the corner of a big public terrace. They do the bed, change the towers, and clean the room every day. It was extremely heartwarming that the cleaner put an extra trash bag in the room because she/he saw that we had used diapers in the trash bin.

Our room had a little soundproof problem, but that was ok with me.