I recently had a terrible day—there was a massive rainstorm in my city, the bus was stuck in traffic, my flight was delayed, and I missed my train. Everything seemed to go wrong, and I was feeling completely overwhelmed. But then I arrived at this hotel, and everything changed. The lady at the front desk, Martina, was incredibly kind and comforting. She encouraged me and lifted me up when I needed it most. What touched me the most was when she said, "Now you are home." Hearing those words on such a tough day brought tears to my eyes. I feel truly fortunate to have chosen this hotel and encountered such wonderful people. The next day, when I was checking out, Sarah made me feel deeply moved once again. She also offered me comfort, wishing me the best for the future. She even helped me figure out how to buy Swiss train tickets and was worried I might not find my way to the station. She walked with me to the nearby train station, making sure I was on the right path. I really feel so lucky to have met such kind people. Even when life gets difficult, there are always amazing people who can brighten your day.

𝖙𝖍𝖊 location was very close walk to 𝖙𝖍𝖊 train station st Gallen st Fiden which was just a five minute train ride to st Gallen. 𝕾𝖔 public transport was very accessible . There was also a bus stop outside 𝖙𝖍𝖊 hotel. 𝖙𝖍𝖊 restaurant staff were kind enough to offer us croissants 𝓐𝓷𝓭 danish as ᏇᏋ had missed breakfast 𝓐𝓷𝓭 wanted to buy some croissants but they offered it to us free 𝓞𝓯 charge. There was a coffee machine in 𝖙𝖍𝖊 hotel itself. Supermarket Closeby.. 𝕾𝖔 good value 𝓯𝓸𝓻 money in a place like Switzerland

𝖙𝖍𝖊 cleaning though done wasn’t done at all. Even 𝖙𝖍𝖊 bed wasn’t dusted .. leave alone sheets changed. ᏇᏋ stayed 𝓯𝓸𝓻 three nights 𝓐𝓷𝓭 requested cleaning only One day in between but not satisfactory

Nice room Under 5 minutes to train station, bus stops and supermarket - buses 9,6 and 11. Very spacious shower and I loved it Very clean on arrival though check in very slow as they couldn't find our booking A little issue we had was resolved very quickly

You have to ask for the free public transport card from Reception, they should provide automatically and then there were issues with the internet so we couldn't get it on the first day, on arrival, they didn't send it to us properly Lift a little slow Our room wasn't cleaned on one day but we were able to get towels from reception with no problems Wasn't informed of emergency contact overnight as no phone in room or reception overnight Tea/coffee facilities not in room but a coffee machine in reception at a reasonable price Not really any restaurants in the area - a nice (but expensive Chinese around the corner, a pizza delivery up the road, also expensive, discovered a very nice Italian restaurant on the main road with good prices on the bus route next to Migros)

This hotel is a little gem in St Faden. Since it is so close to the station and St Gallen University, it is ideal for visiting academics. The modern style and minimalistic layout of the room was refreshing. After a long day, the shower was refreshing and a good sleep on an excellent bed mattress. The hotel is exceptionally quiet, even the corridors! During night time the passing train's wheels 'clackety-clack' had a smoothing effect - may be my love for trains! The breakfast buffet was also excellent.

My wife did struggle to open the room door after entering the 6 digit code but it might be an anomaly.

We were not very pleased with the breakfast. There was a large tourist group at the same time as us and they finished all the warm breakfast and when we asked if they would refill the warm food to the lady at the breakfast she said no. We did not like that we paid for the full breakfast buffet which included warm food, and we didnt get the full options… if you are going to offer less then charge less.

The location was great. A little bit of a walk from the train because of the ongoing construction. However, the location was convenient and there was a bus stop near it too. The staff were so friendly as they allowed us to use the Dining Room because we brought our own food, we cleaned afterwards of course. It was a real value for money. We enjoyed our stay here. There were Vendo Machines and Coffee Machines in the lobby, very convenient if you decide not to pay for the breakfast buffet. But we did, and the breakfast spread was good also.

I can't think of anything bad right now. Maybe just the roads outside because I think nearby they're building overpasses or roads, I dunno. But of course, this is non of the hotels' fault. :D

Spacious room and good checkin experience. The receptionist made sure to put me on a floor and wing far from soccer fans due to noise reasons late at night. The room was comfortable and supplied everything needed for a night.

The location is a bit far off and one can hear the room neighbours quite clearly, especially when they arrive late in the night and are quite noisy.

The overall facilities, from the exterior of the hotel to the lobby, corridor, and breakfast restaurant, were modern and clean, and the room was also clean and cozy. I was impressed by the impression that it was a well-managed place and it was a security-safe place. The atmosphere of the neighborhood near the hotel was cozy and quiet, and it was convenient to purchase the necessary items because of the proximity of a large mart, and it is a good location for a trip to the old city.

Nothing

The bed quality was perfect, air condition, tv and WIFI worked smoothly. Due to the absence of any room services and door lock with numeric code, the check-out is very fast :) - practically does not exist.

The comfort and equipment of the room is so basic, that even for two person there is only one chair, one paper jar and a single bed sheet. The breakfast is quite overpriced, a similar choice is available nearby for half price. It is difficult to understand why the wi-fi access is limited to three devices per room...?

I must say that the staff there was wonderful, extremely helpful, cannot say a bad thing about their service. The room was great, big size/dimensions, spacious shower, room temperature easily manageable. I found my stay absolutely great.

I do not have an actual complaint. My "biggest" issue was the walking distance to the city center but I knew that in advance and I still decided to stay there, also not like the hotel can be moved to a different spot, so I have no real topic to speak about.