Super location Super friendly staff Long distance to breakfast and beach, but they have golf carts which they can drive you from one side of the hotel to the other

Bit over priced considering the very old infrastructure. Old rooms, no hot shower, only warmish... the bathtub could only be filled by extremely hot or cold water... We arrived via west beach, had to carry our luggage to east beach where the lobby is... better to arrive via east beach, there they directly take all your bags from the boat to your room - wish i would have known... Lot of mosquitos in the room

On the beach. Lovely big room and balcony. Good breakfast. The wildlife - hornbills, monkeys and Black squirrels. Everything really!

Too many people saving sunbeds then not returning for hours or leaving the towel there when finished - very selfish. Not the hotels fault although some signage advising against this might have helped.

Right on the beach! The staff were great and very helpful. The breakfast was varied and great. I used the gym, which was sufficient. I really enjoyed the accom, but to be honest I wouldn't stay on Railay again. Monkeys are very cheeky, especially in the morning, so watch out!

Wasn't clear that the hotel spreads across from the West side to the East side of Railay Beach, so it's hit or miss which side you stay on. Also a bit strange when we got off the long tail boat and walked to the hotel- we had to leave our bags at the back reception while checking in at the front reception, would have been nice if we were told where we were going instead of just being told to hop in a golf cart. Don't assume things like laundry, kayaking etc are going to be open everyday. These were closed for periods of 2-7 days when we were there.

The hotel is amazing, very, very beautiful. The swimming pools are incredible, especially pool number 2, which stays in the center of the hotel. This area is quiet, and you can admire nature and its sounds. Even though it was not possible to do a late checkout due to full occupancy, staff was very nice in finding solutions like landing towels all day and letting me use the facilities until my departure.

The room I stayed in was facing the east bay, and the noise of the boats arriving was very annoying. Furthermore, the wall between the rooms was so thin that I could hear the TV from the room beside mine.

The room was very clean, the bed was firm but comfortable and (most importantly) the aircon worked superbly! All rooms are close to pools, the beach and you're only about a 5-10 minute walk from the main shopping/dining/drinking area (if you don't want to eat at the resort). There's no alcohol at the resort but all the bars are just a few minutes away so it wasn't a big deal for me. Staff were always friendly, courteous & happy to help. I really appreciated being able to use the shower after I'd been rock climbing all morning & had checked out on my last day (it's about a 15-minute walk to Tonsai for climbing).

Everything worked fine but there were a few very minor maintenance items that could've been done e.g. the wardrobe door was broken, and some of the grout in the shower needed fixing. Very minor & had no impact on enjoying my stay but they probably should be fixed.

Relaxing, lovely location, good food.

They don’t sell alcohol. We had an issue with my iPad going missing. The maid insisted it wasn’t in the room when she cleaned it but I later tracked it to her cleaners cart using the tracker on my phone. Of course, she had no idea how it got there!!! After this we didn’t allow our room to be cleaned. It’s sad that someone on the staff is stealing and giving an otherwise lovely hotel a bad name.

The property is absolutely amazing. Serene beach, prompt service, very nice breakfast. The pick up from Krabi Airport worked perfectly fine. Next to hotel a small street has restaurants. This is the only active street on this beach. Things are a little expensive as compared to Ao Nang but nothing that breaks your back. The rooms are clean and get cleaned everyday. This is fairly large resort. Hence they have three swimming pools which are closer to the rooms. Our rooms were closer to the restaurant and beach. The breakfast is served in this beach side restaurant. Spread is good enough. I have had better but this works fine. Coffee is nothing to write home about. That’s the only thing I can complain about. In all, perfect resort for relaxed family vacation.

We stayed on the West side of the resort a few minutes walk from the swimming pool which overlooked the sea and beach. Perfect for watching the sunset. Rooms were spacious and comfortable with all that we needed including complimentary water and tea and coffee making facilities. Staff were friendly and welcoming and the room was clean. The hotel is close to a walkway with lots of bars, shops and restaurants leading to the East side where you can find Bat cave a lovely beach and limestone caves.

The lighting isn’t very good in the room. You can’t buy alcohol at this property although you can buy it from the next door bar or take your own.

Great place to stay in Railay! Super comfy beds, lovely breakfast location looking out to sea, quick walk from walking street which has loads of bars and restaurants shops for beers and snacks as well as clothes and souvenirs etc, lots of shady areas and lovely greenery on the walkways and grounds of hotel which were really well kept. Quiet pool with shade so perfect for baby, staff really kind and accommodating. They sorted a transfer for us including the boat which worked out well. Would def return. Our room was so quiet, no sound from anywhere!

Rooms were slightly outdated but nothing that bothered us.

Great location - the property’s reception is right off the main pier on the west side of the island. The hotel then spans all along to the east side. This is the nicer side of the island and where the restaurant and main pool is. The rooms on the east side [your sunset rooms] are very good, they’re huge, updated and good bathroom.

Breakfast was very average. We only ate there twice. The sunrise rooms all need to be updated. We actually booked there first night and then paid for an upgrade - there’s a reason the bathroom shower photos aren’t on the pictures. This resort is lovely though - so I promise it’s worth the upgrade to the sunset villa’s on the east side.