The property is well maintained and kept very clean. The staff are friendly and helpful and I have to give a shout out to staff member SHERRY who was simply amazing and went above and beyond to help me and my daughters get settled. We stayed in the deluxe pool view room with two twin beds. Rooms were large and beds comfortable aircon cool for those hot days. Breakfast was ok the egg station was a hit with our family! More selection would have been nice but it did the job. Beach is at the bottom of the hill.

Theres nothing not to like. The hill was a bit of a walk after youve gone up and down 5 times a day but that cant be helped.

The girl 👧 at the reception who did my check in was excellent did a fantastic job .I called her in the morning and requested an early check in because i wanted to drop my bags and hang my wet kitesurfing gear to dry .and leave to the airport to pick up my wife .when I arrived everything was ready and she even escorted me to my room . Unfortunately I forgot to ask her name .. The hotel is lucky to have an employee like this girl . Thank you young lady for your help .

At the pool more showers should be added that can be seen . Guests get into the pool without showering .

Customer service was outstanding, everyone so welcoming and helpful. breakfast was lovely. Pool was great!! Room was soooo good considering the price

Hotel looking a little run down, mossy canal, i understand was off season and maybe cut down on landscaping and maintenance staff but was overall pretty good. A few nights with power outtages which led to the spa being out of order on the only day i could get my free massage but i guess cannot help that

Really well catered for and for all nationalities

All in all the Staff food and accommodation was more than satisfactory

The hotel was just as we expected closer to beach room very comfortable staff extremely pleasant and helpful

Nothing

Great service and the meals were exceptional. The pool was magnificant

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Everything

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Clean and fresh

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very good staff

Great location, really comfy bed and spacious room. Breakfast was fantastic.

There are unfortunately quite a few negatives which I’m sure most of which could easily be resolved. Run down, the majority of the shared areas need a paint / clean. On a hill which was ok for us in our 40s and relatively fit, for older folk would have been a huge issue. Facilities such as minimart and massage spa not open as advertised. The thing that annoyed us the most was the first thing they asked for on check in was a deposit. An advertised 4 star should never do this. If you have the card details and someone damages the room, charge the card! Pool area was slightly unclean, room was only just clean enough for me to not check out. I do however sympathise that the hotel has probably been hit hard by Covid and feels abandoned. The little changes could make it the most amazing place !!!