The hotel is located about a five minute walk to Patong beach and about 10 to 15 minutes away from Bangla Walking Street. There was plenty of choice for breakfast to meet everyones tastes. The room was located in a separate block with a sliding door onto the back yard where two chairs and a table were located.

A cockroach was found in the bathroom and the wash basin was not draining the water fast enough. I reported these at the same time to reception but I doubt if anything was done about them. The latch on the sliding door that led onto the back yard was not working and so could only be attached by the chain.

The Room ok, location close to Bangla road, just 10 minutes walking. The room is big and good.

Breakfast not so good, they have one day only eye egg and other day only Scrambled egg. In Thailand Hotles, usually in 4 stars hotel they should make you egg as you want. also limited fruits and not many fruits like exist in other Thailand hotels.

starting with a warm welcome at the reception desk right uppon arrival, I had just to wait shortly till my room was available; the room itself was spaceous, clean, and the bed was really comfortable; the breakfast buffet offered a large variety of continental as well as asian-style food; everything was tasty and the selection has been changing day by day; the Location of the Hotel is just awesome - the street itself is quiet for Patong beach area, whereas everything one needs is just a frog leap away - Shops, Restaurants, pharmacy, and the beautyful Patong Beach; I highly appreciate the kindness and hospitality of the entire Hotel Staff, and Special thx to Mrs. Saw who took care of my room throughout my entire stay; Looking forward to stay at Holiday Inn Resort Phuket Patong Beach again !!

Defenitely nothing worth mentioning to complain about - Everything was Great

The property was lovely & well located to the beach & restaurants. The staff were an absolute delight….

The pool was lovely but it lacks any sort of discipline from the unruly children that are allowed to constantly dive bomb you, the hard footballs that were allowed to be thrown around you made it impossible to swim . Most of the time there wasn’t a parent in sight for most of the day & when they were , they were just as bad …. Please understand that I know children are on holiday & should be allowed to enjoy themselves but there has to be some sort of control…

I recently stayed at Holiday Inn Express Phuket Patong Beach Central and was thoroughly impressed with my experience. The hotel is perfectly located, just a short walk from Patong Beach, making it convenient for beach lovers while still providing a peaceful retreat from the lively streets of Phuket. The rooms are modern, clean, and well-equipped with everything needed for a comfortable stay. The bed was incredibly comfortable, ensuring restful nights after days of exploring. The complimentary breakfast was a great way to start the day, offering a variety of fresh and tasty options. The staff at this hotel are exceptional. They are friendly, professional, and always ready to assist with a smile. Their attention to detail and commitment to guest satisfaction truly stand out. The overall atmosphere of the property is welcoming and relaxing, with well-maintained facilities and a lovely pool area to unwind. For its prime location, great amenities, and outstanding service, Holiday Inn Express Phuket Patong Beach Central is an excellent choice for anyone visiting Phuket. Highly recommended!

Staff were excellent, room was clean, good housekeeping. The room that I checked-in was okay but the AC was not cool enough. Later when I informed the reception, they sent a guy and he said the room will be cool soon, but it didn't. Later I went to the reception and they offered me another room in the round floor, but I did not accept that. Then they offered me a room and mentioned they will put two beds together and my wife and I both got upset. However, the Diane handled the situation really well and we were then offered an upgraded room, which was good and the AC was running really well. Self Laundry facility was excellent.

The breakfast was okay but not very suitable for a Muslim traveller as they did not have any Halal food option. There was no fresh juice available in the breakfast.

The staff there were excellent and very attentive to your needs. The room and property was well maintained and offered a lot of wonderful experiences for the guests to enjoy.

Can’t say anything bad about it. I would consider changing out the wood doors to the rooms. In the tropical climate the doors would swell and often times the door to the room would be difficult to open or close. Other than that great property at a great price.

Just an amazing stay at this Holiday Inn Express Patong Central - everything was fine the room was stylish, the bathroom was sufficiently large and clean, the bed and pillows were very comfortable; the hotel was located well in the center of Patong area, very close to the beach, restaurants, bars, food stalls, market places, etc. though the central location with Patong, it was relatively calm within the hotel which was really awesome, and the hotel staff was very friendly and helpful

solely a comment on a lack of space at the breakfast buffet, as well as too less tables and seats during breakfast rush hour

I unfortunately slipped on my room floor and got 2 broken ribs and a head concussion. The superbly profess ional Manageress Se organised an ambulance and even visited myself in hospital. Se, Cinta, Dian, K and every staff member here have been excellent and so caring to myself. I will always love the staff here for looking after me. I rwcommend Holiday Inn Express as a 10 out of 10 hotel for its brilliant, professional and caring staff. Please stay here, You will not be disappointed. Nicest , friendliest people you will ever meet. Love them all. Thank you Holiday Inn Express 😊❤🙏

Everything was great, no complaints at all .I recommend Holiday Inn Express for everyone.

Hotel was close to beach. I forgot to take something from my room. I went to my room and picked it up. It took 5 minutes. It was easy to find a Taxi and Tuktuk in front of the hotel. I paid low price for the comfortable big taxi to the Phuket airport. 800 bacht. I paid them to the hotel concierge. No need to hussel change etc. Hotel people are friendly. They all have smiling face.

I can say breakfast. It is difficult to make happy to every nation. How ever. They could add better bread, better coffe.