Food and rooms were excellent and everything else was top notch and wonderful. A very pleasant stay among lovely staff with nice pool/patio area and friendly, high quality service.

I don't use a smart phone so I was at the mercy of spotty wifi in my room and VERY slow hotel computer downstairs. A bit noisy in the morning as my room was near the back outside kitchen area. I think management ought to consider limiting the smoking areas as it is very annoying and unhealthy.

An oasis of calm in the heart of Pattaya. Staff were very friendly and helpful. Room was spacious and the bed was very comfortable. The pool was a great place to relax and cool off.

The gym is quite small and the TV struggles to receive the limited number of channels. My room was opposite housekeeping store room which was quite noisy.

Hotel Amber is new, modern and in a great location. What makes Hotel Amber special was the incredible staff. From the front desk to housekeeping the staff at Hotel Amber was so friendly, helpful and professional. The bellmen consistently went above and beyond their normal duties to make my stay enjoyable. One day I returned to the hotel with an injured foot that required some ice. I asked the Bellman Ben if he could help. He practically beat me to the room with a bag of ice.

The pool is shaded most of the day, but this is a minor issue.

The location was great and was easy to get around Central Pattaya with the tuktuk buses. The staff were also very friendly and helpful whenever we had questions. Room was always cleaned well and beds were super comfortable! A nice little touch was having the drying rack outside on the balcony where we dried all our wet clothes after swimming in the pool :) We’ve already recommended staying here to friends and family

Exceptionally good staff ... from invitation on parking place via reception & cleaning till service guy. Comfortable bed. Really comfortable. Comfortable pillows. El-sockets next to bed. Silent room. Blackout curtains ... OK, not perfect but pretty OK Big umbrella in the room. Complimentary water daily. Quality toiletries. Enough water pressure even I was on top (7th) floor. Free garage.

AC didn't work fully correctly. I tried everything but no fully positive result. Missing wardrobe or shelves. Missing shoehorn. Missing desk for light office work or whatever work with computer. Even some cons, I am giving 10 because next time there will be shoehorn and AC will work fully properly + Pros are so strong.

This is a new hotel in a central location with excellent staff and facilities. The beds are comfortable and the rooms well appointed.

Do not take the smaller rooms on the backside of the hotel as the neighbouring nightclub subwoofers are pounding until 3.30am every night. When they finally cease, the roosters from the local Residences behind the hotel start up. I had friends staying in pool view rooms who didn't hear this noise, so I recommend those rooms if staying here.

I loved my stay at the Amber Hotel. Literally from the moment I stepped out of the taxi, to jumping in one at the end of my stay 27 days later the service was exceptional. The location is perfect for Tree Town and surrounding areas. This hotel is very popular and when you stay here you will see why. I have just arrived back home and the first thing I wanted to do was praise Amber, I will miss it and I'm already planning to stay there again very soon. The room was spotless and cleaned every day, those cleaners work ever so hard and always smiling too. I had breakfast most mornings and loved it. Used the shuttle bus every 20 minutes past the hour too dropped off at Central Festival.

My room door key fob battery failed, but by the time I had eaten an ice cream they had fixed it and my other ice creams didn't melt, that's how fast they were. They left me a little apology message with a couple of chocolates which was a nice touch.

Location is excellent, staff are really lovely and the room and shared areas are really nice. The hotel is away from the road so it is peaceful but is also really close to all the nightlife and shops etc. This is a really good hotel for the price.

The gym is tiny - it’s strange because all the other areas are so big and spacious. A lot of guests ‘reserve’ sun lounges with towels when they aren’t using the lounges - this was really annoying. I don’t know if the hotel can do anything about this. If you’re not using the lounges you shouldn’t be able to hold them. The rooms have zero cupboard space or drawer space - this is strange. The breakfast is adequate - not amazing.

Hotel Amber is my go to place whenever I stay in Pattaya - it’s in a perfect location close to the action but not too close and is had bright and modern facilities which are impeccably clean. The pool and bar area is the perfect place to unwind with cheerful and efficient staff. I always receive a warm welcome from Ben & the other guy on the door; and I always get premium service from Meaw, Ice and Kee on reception who are warm and very helpful. The rooms are always cleaned to a high standard and housekeeping should be commended on the hard work and attention to detail of the maid service. I unreservedly recommend Hotel Amber to all visitors of Pattaya

I can’t think of any

Location very centrally located which made it easy get around to places wanting to visit. Not far from anything. Owe the hotel staff so many thanks and gratitude for being honest. I have left a good amount of money in safe and checked out. They informed me and was able to return to collect it. If they were not honets, I would of never kown. For that reason alone, I will recomend this hotel and come back myself.

I would reorganize the pool area to provide quests more sunlight while bathing at pool. Chairs could be better organized to allow for better suntanning for quests.