Nice room, nice location, quite. Staff is really helpful and have good English so there was no issues with communication.

Pool had a cold water in October and not pleasant to swim in. We did go in the evening though, but still within working hours. It is presented as "Spa hotel" on booking but actual spa is not available to the guests by default - even just spending time in Hamam to warm up requires booking - 20 euro per person for 30 minutes and even this is not available on the spot - you have to book in advance and only open slot was on the next day.

Everything was amazing, the indoor swimming pool is quite cold but it's November and the window is always open. The stuff is very friendly and English speaker. Breakfast and terrace Amazing.

The laundry services is 15 euro!! Also, the shuttle service is double expensive than get your guide. This is not correct to have this huge difference. On get your guide the shuttle service is 8.50€ for Kaysery airport. Spa is expensive, not good. Also for a spa restaurant.

Fantastic! Beautiful hotel, very nice staff. The bed is very confortable, the view on the terrace during breakfast is amazing :) The pool is so so so beautiful! It was the best choice because being so hot outside, it was amazing to have this pool to relax. We also recommend doing the anti-stress and the medical massage, 60 min both. We usually do a lot of massages and these were one of the best in our lives. The ladies really know some specific techniques. We also are very thankfull to the staff, this stay was during our honey moon so when we arrived to the room they had some rose petals and balloons in the bed, really romantic ;) loved it! Totally recommend this hotel!!

Just a suggestion, nothing that is really bad: the ac in our room didnt work very well, it worked with a lot of speed and cold temperature even if we change the temperature or speed. Always the same. I think it is a bit old, so an upgrade would be fantastic.

The Pool and the breakfast are outstanding. If u come here in spring and it isnt warm yet, then u will have great time here. The staff is nice and accommodating. The hotel is located in a calm street, bit it just tales under five minutes to be in the middle of the city.

The Hotel will try to sell u uppriced things, like an airport transfer, where I specifically asked if there is a public transfer which was denied which wasnt true. It was one third of the price the hotel made us pay. Also the hamman and tours are pricier than elsewhere. But thats just the thing with hotels and just something to be aware of.

Aesthetic of the hotel was very pleasing. Very clean and decent space. Comfortable bed, pillow and blankets. Clean towels. Fridge and kettle worked. Air-con worked. WiFi was fast. Breakfast buffet was great. Pool and spa massage service was great. Great location with amazing views, good restaurants and market within walking distance.

Very small bathroom, surprisingly no bidet but overall bathroom was very clean. No microwave at all, asked the staff but they couldn't heat up food for us, so don't bring left overs back to the hotel or might be an issue if you're travelling with infants that need warmed food.

My stay at Heybe Hotel was excellent! The room met all my needs as a solo traveler with adequate space, natural lighting, and a very comfortable bed. The hotel is in a prime location, with plenty of restaurants and shopping within walking distance but tucked away from the busier parts of town. The staff was awesome making sure I had everything I needed and always greeted me with a smile. I really enjoyed all the amenities like the pool and delightful spa. The terrace has an awesome view of the sunrise and hot air balloons - perfect for photo ops! The breakfast buffet was also a highlight with a spread of delicious options and a made-to-order hot bar. As a vegetarian I appreciated the variety of choices available and left more than satisfied every morning. I can't recommend this hotel enough!!

The wifi could be improved as it was spotty and difficult to use at times.

Everything was flawless! The staff were all super polite and resourceful, giving instructions and helping with all our requests. The breakfast was excellent, full of options and great quality food. The facilities were all clean and well-preserved, also the decoration had fine touches of Turkish/kapadokia culture. Last, but not least, the location is wonderful, just 5min walk from goreme bus station and city center. Plus, the terrace has a wonderful view of the hot air balloons in the sunrise :)

Nothing

This was my second time here in 8 months. It's a lovely hotel. The location is great, the rooms are charming and the staff are helpful. We're travelling around Turkey and the breakfast here is the best we've seen by a long shot, it's a fabulous spread!

The cost of the spa treatments is a massive deterrent. In my opinion, it would be logical to have a reasonably priced spa that's used and busy rather than a ridiculously overpriced spa that's people resent paying for. I did use the spa facilities on my last visit and I can confirm the service and price dont align. Like most hotels, don't book trips or transfers through them, it pays to shop about.

From the moment I arrived, the staff made me feel like a VIP. The check-in process was seamless, and the receptionist greeted me with a warm smile.Concierge team was outstanding—helping me plan my itinerary with fantastic recommendations for local attractions. I highly recommend Heybe Hotel & Spa to anyone looking for a luxurious and welcoming experience. I can’t wait to return!”

I recently stayed at Heybe Hotel with a group of friends, and we all had a fantastic experience. The hotel was impeccably clean, which made our stay very comfortable. Its excellent position allowed us to easily access local attractions. The highlight was the wonderfully delicious breakfast each morning, offering a wide variety of fresh and tasty options that we all enjoyed. I highly recommend Heybe for anyone visiting the area, whether you're traveling solo or with a group.