The location of the hotel is excellent with lots of restaurants and amenities nearby. We stayed in Std Double Room which was neat, spacious and well organised with all the necessary furniture. The toilet/bathroom looks very new and clean. Water pressure was very good with hot water always available. Services from Furkan, Hamdullah and Burak was exemplary. They were very welcoming, helpful and polite. Hamdullah readily solved all the issues which we faced which was a great relief. The breakfast at the restaurant was delicious with wide variety of choices. The team led by Hasan provided excellent service. We highly recommend this hotel to those who wish to stay at Sultanahmet area

Nothing

We stayed at this wonderful hotel with my family. It is within walking distance of Hagia Sophia and the Sultanahmet mosque. There is an excellent breakfast and attentive staff. Especially the reception staff Furkan and Muhammed were very helpful to us. They offered us a birthday cake and also found a wheelchair for my mother. We will come back to this beautiful hotel.

I came from a different city and arrived feeling unwell due to severe food poisoning. The staff took exceptional care of me throughout my stay. They went above and beyond by purchasing medicine for me, even accommodating the transaction when I had no cash by charging it to my room. They consistently checked on me, provided bottled water, promptly responded to my late-night calls (which were a few per night), generously brought me complimentary bread as I was too sick to eat, and ensured my well-being during breakfast. Additionally, they arranged a taxi for my journey to the airport, making my travel experience remarkably comfortable. Their attentive care made me feel like I was being looked after as if I were part of their own family.

It is really close to the key touristic points.

The expectation to tip all the time. It is pretty uncomfortable when all its made with the purpose of leaving tips. For example, we refused help with luggage knowing that a tip is expected, and the receptionist purposelly gave the key to the concierge " with the idea that he will help us to explain how to use the room/services" etc. But this is mostly a common aspect to all in Turkey, not only related to this facility.

The Hotel airport transfer to and from the two airports worked well: it can be recommended. The price appears at first glance a bit high, but when you have experienced the slow traffic and chaos, you will be happy that a meter of a yellow taxi is not counting!

Three problems: 1) When booking we requested twin beds, and 2 small ("children's") pillows because of neck problems. This was all confirmed. But when we arrived this a surprise to the staff. And only after searching in a pile of papers it was recognized, but then it was too late for the evening staff to get hold of the pillows. Clearly, no preparation for the arriving guests. 2) Sometimes the staff at the reception had real difficulties with communicating in English. 3) Even when leaving the room well before noon, with the green light switched on, the room was sometime not made up when we returned about 4 pm - which meant that we 3 days out of a total of 10 days (2 stays) did not have the room made up. - All in all, this causes frustration, and does not befit an allegedly 4-star hotel.

The location of this hotel was really good for walking to the main sights in old Istanbul. They were very nice to upgrade me to a high floor room with a little balcony and a perfect view of Hagia Sofia. I really appreciated that. The elevator worked well. The bed was very comfortable. There was no AC in the winter, only heat, but I was able to open the balcony door a while to cool the room down, and there was a little window in the shower that could be opened to keep some cool air coming in. The housekeeping staff were excellent to restock waters in the minibar and also fresh towels and make the bed. The front desk staff were always pleasant and helpful no matter the time of day. The breakfast was really good, and the staff there so nice. I also ate dinner up in the terrace restaurant one night, and found it was very tasty, and the view was amazing.

The lighting was a little odd in the room, and the bathroom needed to have a little brighter lighting. But not really a problem. Vans couldn't pull in front of the hotel due to the road being closed, but they could pick up less than a half block away, so not too much of an issue. Really not big issues, because the good things about Antusa Design were really good!

An amazing location - close to all major sights of Istanbul, a few minutes on foot to Hagia Sophia, Blue Mosque and Basilica Cistern, tram stop and restaurants. A wonderful staff, particularly many thanks go to Hasan, who was always taking good care of us and creating good mood at breakfast, and Mohammed from the reception who helped us with moving to a larger room and gave the transport card. Other staff very helpful, too. I liked a wonderful view from the restaurant terrace on the top floor (you see water, Hagia Sophia, Blue Mosque). Buffet breakfast was delicious and offered a wide food selection, including omelet on request, fresh and dried fruit, cakes, Turkish coffee, among many other choices. The hotel spa offers free sauna and steam room. The room with separate beds was large, comfortable and quiet, facing the inner courtyard (many thanks to Mohammed who helped to move from a smaller room). A wonderful stay, can't wait to go back to Istanbul and to stay again at Antusa Design Hotel!

The smaller rooms in the hotel might seem a bit tight for people with luggage. The air conditioning in the room seemed a bit loud, but, fortunately, there was no need to use in the autumn.

We really enjoyed our stay at this hotel. The location is really good, very close to the tram station and walking distance to several tourist attractions. The airport connection is also good, we used tram and metro for our transfer. Staff was friendly, especially during breakfast, where they really catered to the guests and made one feel welcome. Hasan was truly very attentive with everyone during breakfast. The room was spacious, comfy bed, comfy pillows, mini fridge, good storage space, slippers available. Breakfast was really good and varied, offering many fresh ingredients, lots of cheese, veggies and fruit, good coffee. Nice view from the breakfast space also. I would choose to stay here again.

There was a bit of a strong smell in the bathroom, ventilation could be improved there.

It’s very close to Blue Mosque, Ayasofia and Sirkeci, The Bazaars at Eminonu. The staff are amazing, Hasan at the restaurant during breakfast and his team took great care, the hotel receptionist and helpers again amazing and so were the cleaners. Our fridge didn’t work, they fixed it straight away. We needed extra amenities , provided straight away again. Perfect. It was our second time and was amazing as always.

Only drawback were the cleanliness of towels provided, the towels when provided where fresh and clean in that sense but had marks and stains from probably Prior visitors or usage. Would say please pay extra attention to that.

Staff, especially Hasan in the roof top breakfast room, but all were polite and helpful. Location- excellent, walking distance to Hagua Sofia and Blue Mosque, Grand Bazaar, port and local shops and restaurants. Room - we had a double room on 5th floor, was quite spacious and wardrobe had enough storage. Also we had a mini bar and coffee/tea station. Water, tea and coffee was provided free. WiFi was decent. Breakfast was a great choice, really tasty, and the view was spectacular from the breakfast room, overlooking the sea on one side and the mosque on the other.

Nothing in particular, but if I had to mention something then , maybe the noise, especially in the morning, coming from the top restaurant, when chairs were being moved. Also other guest in the corridor, theee is not much sound proofing in this property, but it didn’t bother us so much.