Perfect location within walking distance of many attractions. On a quiet pedestrianised street with lots of restaurant choices. Very friendly and helpful staff especially Ali and Halil on reception. Freshly made omelets and sweet, juicy melon for breakfast were much appreciated.

It is described as an Ottoman style hotel and when we booked there were pictures of plush interiors with ornate furniture and fabrics. However, the recent refurbishment (and current photos) show a bland and boring decor that you could find in any mid range hotel anywhere in the world. What a shame. Plus, they really should have proper juice at breakfast and not the "coloured water" on offer.

Central to many main attractions, plenty of action going on restaurant , walking distance to everything blue mosque, castle, train ferries spice bazaar, etc

Was advised two days before arriving we would be at another hotel as sapphire was being renovated and payment was taken from our card when we did not want it to be. Disappointed but maywood was okay for what time we were there.

The location was amazing, so close to everything even the taxi driver praised the location. Breakfast was good, could do with other different options. The staff were very friendly and helpful and even gifted us a box of Turkish delights before we left which warmed our hearts. Rooms had robes and slippers which was also handy and beds were super comfy and clean.

I liked the location. Sapphire hotel was under renovation, and they informed me that ahead of time. They placed us in Maywood which is a sister hotel. The Saty was lovely and room were super clean.

Breakfast was the same throughout the stay. Would appreciate a little variety every day. But staff were great.

Friendly staff, nice clean room, comfortable bathroom with tasty smelled shower gel and shampoo. Hotel in the city centre, to Hagia Sophia 7 min walking, to the sea also 7-10 min. A lot of cafe and restaurant around which is working until midnight. Quite good breakfast. I would definitely recommend this hotel to my friends and relatives.

Everything you might need or want to explore is within easy reach, making it a perfect base for travelers. Whether it's tourist attractions, restaurants, or shopping, you'll find it all just a stone's throw away. The staff at the hotel deserves a standing ovation. From the moment I arrived to the time I checked out, they were consistently friendly, accommodating, and attentive. Their warm hospitality truly enhanced my stay. The only drawback during my stay was the size of the room. It was a bit smaller than I had anticipated, which might not be ideal for those who prefer more spacious accommodations. However, if you're planning to spend most of your time exploring the area and only need the room for sleeping, it should suffice. .The pool is nice and clean The morning meal at the hotel was decent but not exceptional. While there was a variety of options, the quality of the fruits left something to be desired.

the quality of the fruits and the room is a bit small

The breakfast was excellent with lots of variety and fresh eggs to cooked to order.

The swimming pool isn't built yet- they signpost you to a neighbouring hotel.

It was better than expected, location is perfect - the street is beautiful and I didn’t wish to be located anywhere else. Everything was close from here. Staff were very kind, room was cleaned everyday and we got everything we needed. They were very kind to us and our baby. Loved the egg station for breakfast - it’s not too big and mostly same every day but had everything needed. Will for sure come back again to this hotel.

Walls are little bit thin, we had some noisy neighbours bit that’s alright as well, cant expect 100% soundproof space 😊

This is place i feel like home. The reception staff is just not polite, friendly and respectful but have every information of Istanbul and they help you with booking if you want. The rooms are a bit small but they are fully equipped with all necessities. There is a elavator . The hotel is close to all the touristic sites- if you get out of the hotel and walk to your right there is a place before the main road that is full of many reasonable restaurants and if you cross the road and go straight then you will be in the Egyptian spice bazar. if you go left when you come out of the hotel then you will reach Hagaia Spohia, Blue Mosque, Cistern. Do ask the hotel to book for you the Night cruise with Belly dance and dinner. i hope their Swimming pool and Sauna has started working. If not then deduct few points in the review so that they make it working soon.

The swimming pool and sauna is not working. The male staff in the breakfast section must be sent to school so that they learn to smile and be more polite.

The location of the hotel was perfect for us. In a quiet street but also in middle of all attractions and food places on the door step. Walking distance to all attractions and close to the ferry port. Gulhane park was a bonus. Staff were always friendly and welcoming. Let us check out a little later and luggage storage was no problem. We had to wait a bit for our own transfer company, staff had no problem with us waiting in lobby.

The only thing that was the issue was the drainage in the bathroom. Wasn’t too much of a problem for us to report.