The location

The staff, despite its friendliness, is too much on your face. Even the reception desk is positioned in a way that you must interact with them, before going to your room. There is fine line between providing a personable service and stepping on someone’s privacy. I am a social person, but for a few times I felt uncomfortably forced to interact with the staff.

Great location, lovely building and interior and wonderful staff who are very welcoming, helpful and gracious. Everyone in the hotel goes out of their way for you from the reception desk to the cleaning staff - I asked for a few face cloths the man who brought them saw we needed water and literally ran off for it, you really can't ask to be looked after any better! One of the staff walked me to the Main Street where you have to get a taxi (the hotel is in a pedestrian zone) which is a few blocks away, and pulled by large suitcase the whole way! The hotel is small and quiet with a beautiful, private rooftop bar for guests only with amazing views of the city. At check in they serve you a drink and show you a clip of the James Bond scene from Skyfall filmed in the lobby, its a nice touch :-)

The rooms are small but functional; I would just recommend putting a few coat hooks on the wall behind the door to maximise space.

location and beautiful restoration of the old Orient Bank and the new Rooftop terrace was beautiful with awesome views across the city

The toilet in the room was not the most private, with obscured glass only down to about knee level

Staff is charming and does try really hard to help and go the extra mile. They still don’t pick up on small habits (they will rearrange things in the room to their original position, regardless of your preferences) but you’ll always be unmistakably addressed by name and with utmost kindness and genuine care. Breakfast is delicious and the rooms are delightfully appointed. Excellent amenities and original tea blends.

Location is central, but if you need quick and efficient transportation, it’s too close to city centre to ensure taxis will come your way. Be prepared to walk.

Beautiful architecture and extremely friendly/helpful service. Location is also ideal.

The all-glass shower/toilet situation is not ideal. Very tight quarters, not much privacy in that respect.

It was beautifully designed, gorgeous rooms and exceptional staff. I let them know that I will be checking in around midnight, because of my flight and when I came to the hotel, they actually had a packed sandwich, juice and Turkish delight waiting for me, I thought it was very thoughtful. But at the check out they impressed me even more, after the check out (!) so technically I wasn’t a guest anymore, one of the porters, Bore, took me to meet my taxi driver (that I have booked, nothing to do with the hotel) because hotel is in the pedestrian only area between 10 am and 7 pm. This is what I call, above and beyond. Highly recommend!

Nothing, I had a fantastic stay.

The food is exceptionally delicious. Starting with breakfast and ending with lunch or dinner. I have tried almost all the dishes on the menu, the Chef can perfectly cook Turkish and Italian dishes - both, I did not expect this, it usually does not work that way. I was satisfied with the food every day and didn't want to eat anywhere else. The Chef of the Orientbank Hotel made my stay hehe :) The staff is very friendly and helpful. The rooms are nice and comfortable. I'm staying here for the second time. And I am glad to note that nothing has changed for the worse here since 2022, it’s even opposite. They keep the same excellent level.

We felt very well taken care off, from the moment we first walked through the door until the moment that we had to check out. The building is beautiful and you do really feel like being a part of history. The hotel is within walking distance of the major highlights of the old town, with a beautiful view from the top floor. The jazz club was great with a wonderful performance and drinks. We would specifically like to mention Serdal, a wonderful member of staff who always went above and beyond to keep our experience enjoyable.

The room was a bit on the small side and there was a loud and distracting noise coming from a vent in the bathroom, so we had to keep the door to the toilet open during the night to cancel out the sounds a bit. Breakfast was good and very complete, but the staff got our order wrong on our first two days. The other days gave no issues.

The breakfast was excellent and Al Carte. The location was superb as it was very close to all the main tourist spots. The hotel staff were outstanding and could not do enough to look after you. During our stay we wanted to watch the Euro football. They arranged for us to go to their sister hotel (2 mins away) as they had a viewing room. When we arrived, we were offered complimentary hot drinks, water, popcorn and fruit platter. We visit Istanbul around 2/4 times a year and I would probably say this is one of the best hotels we have stayed at.

The room was very good and the only point I did not like was the glass panel that provided privacy from toilet to bedroom. The bathroom also did not have a door and therefore you could hear all the noise when you are using the toilet. I hope they can look at this and maybe install some bathroom doors.

Great location, 5min to spice bazaar, Blue Mosque, harbourside. Exceptional service, great breakfast, deluxe rooms with a view to the landmarks, amazing roof terrace view, with their great cocktails. Beautiful old bank building, fantastic noise isolation. Cute guest gifts left in the room, including 2 lts or drinking water every day, Turkish delight, fruit plate another day. Staff cannot do enough for you, helping with everything (I particularly appreciated whatsapp communication mode). They booked me fab hammam experience, at short notice; helped talk with taxi driver who was trying to overcharge me, organised my transfers for day trip to Izmir/Efes, the lot - the best hotel service I have had in a very long time.

Rooms are on a small side with shower & toilet inbuilt into the room. Beautiful decor though