Great location, walking distance to almost all the touristy things, and if not, there's a tramway that gets you to the other side of the river, towards Karakoy. The spa is nice an calm. It has Sauna, Steam room, Indoor pool (and outside though it's only for summer) and a turkish bath room. The rooms are good size and everything is comfortable. Very practical to have a mini fridge in the room. Breakfast included with lots of variety

Constructive criticism: The spa : The lockers should have a key, it feels better to leave your belongings in a safe place. The steam room had a bit of a moldy smell. I think a water dispenser like the one you have in the breakfast area would be nice down there, the "juice bar" was empty. The rooms : We put up the "Clean our room please" sign on the door, and the person only took out the trash and replaced the shampoo bottles. They didn't really clean it. (Otherwise the room was spotless when we first got to the hotel) The breakfast : It has a lot of variety though not so much for fruits.. only some melon or prunes. Depending on the day. The fresh orange juice machine was only for decoration apparently.

Great location

We booked for the outdoor pool and it was closed for a refurb, which we didn’t know until after we’d prepaid and couldn’t get refund. Rooms quite small

Location

Spa: The spa is not work properly The steam shower was broken. The pool and the jacuzzi was cold. The turkis haman was clean but not hot enough The terraze is in renovation. No view Nothing is clarified before we arrived. I book a hotel spa but not really a full functional spa. Only the sauna was working but too many people inside Breakfast: they charge you 3 euro for a glass of orange juice. Not fresh fruit. Only apples

Very good hotel. I would like to thank Emre, Kadir, Yasin and Seyma for their exceptional service. Travelled as a family of 14. Some issues initially with parents being put in a room with no window and another room not adequate however Emre quickly moved them to a suitable room the next morning. The cleanliness is to a good standard. Breakfast is OK. Usual eggs, meats, cheese and fruits, nothing fancy. Pool small however kids loved it and OK for a dip after long day sightseeing and choice of 2 pools. Sauna also good. Steam room could do with a revamp. Old looking didn't always work and didn't look clean. Location excellent. Central to all major sight only issue is taxis cannot always get in during busy periods. I would stay here again if visiting Istabul.

Everything good.

We liked our whole experience of our stay at Orka Hotel. The staff were so friendly and helpful with a special mention to Guzra for making us feel so welcome on arrival, she is a real asset to the hotel. Our room was spacious and the air con worked well in the intense heat. After travelling around Europe it was an absolute delight to find a hotel with tea and coffee making facilities in the room with a fridge! We enjoyed the rooftop swimming pool when it was hot and the spa was very enjoyable which makes it exceptional value for money to have the spa facilities included in the price. The breakfast buffet was very good with a great selection of food. The hotel was next to the Sirkeci train station which was very handy for travelling by train or getting to and from the airport- for this you can use the Marmary metro which is at the station. The hotel is right in the heart of the Sultanahmet district where all the major sights are close by incl. the Blue Mosque, Aya Sophia, the Grand Bazaar, the Spice Bazaar, the Topkapi Palace and just minutes walk away from the Bosphorus where you can catch ferries across to the Asian side and the Princes' Islands.

My only niggle is that the rooftop pool closes at 6pm which made it difficult to visit after being out for the day. Its just such a wonderful asset to the hotel, it would be a shame to miss it.

The customer service is top notch. Everything is explained clearly and staff are friendly and polite. The location is very good. It is in walking distance to the main high street and you wont need a car. The breakfast is mediocre. It has loads of salad and sauces but lacks protein options and food runs out quickly. The coffee machine is great but kept breaking down so maybe worth having two. The lounge and bar area are cosy. The facilities are a good price and definitely worth trying. We tried the sauna which we loved. Plus theres a pool and jacuzzi.

The parking is not great. There is a limit to one car park. We asked for toilet roll and it was never given so one thing missed. The wifi was not very strong at times.

Location is close to all important tourist attractions. I would like to express my satisfaction with staff. Hotel personnel is friendly, helpful, ready to assist to solve problems including those not related to the hotel. We feel as being with friends. Breakfast was exceptional, best ever. I was in hundred hotels but nothing can compare to Orka Royal food quality and variety. Don’t believe check and you’ll be amazed.

Not applicable for this hotel because, staff was there to help and solve problems. I am thankful for their assistance.

Location is absolutely amazing, easy access to metro, tram and ferry just 5minute walk away

Shower is extremely small and uncomfortable, some rooms have shower curtain instead of glass

I recently stayed at Orka Royal Hotel and had an excellent experience, rating it a 9 out of 10. The service was exceptional, with the staff being attentive and friendly. The rooms were clean, comfortable, and well-appointed, providing a perfect setting for relaxation. The hotel's location was convenient, making it easy to explore the surrounding area. We were a big family of more than 20 people, and all were happy with the service and cooperation, we've been there for 2 weeks. I highly recommend Orka Hotel to anyone looking for a comfortable and enjoyable stay.

Nothing

We are delighted with our stay at the Orka Royal Hotel. The hotel has a cultural atmosphere. The staff are nice, pleasant, unobtrusive, helpful and ready to help at all times, especially the lovely and smiling Guzra, who was there to coordinate and ensure everything ran smoothly and perfectly. We had a beautiful and comfortable room, it was cleaned every day and the bed linen was changed every other day. There was nothing to disturb our vacation. The location is ideal. This is our eighth visit to Istanbul and first time in this hotel. We will definitely come back to Orka Royal Hotel.

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